I hate the dentist's office. This place was kind, quick, and tended to my anxiety. They actually…read morehad me write down my level of anxiety before I was ever treated so that they knew how to treat me. They were kind professional, and didn't tell me anything I didn't want to hear, but what I needed to hear. I will be going back and they were able to help me with my overwhelming anxiety. The admin staff was very nice, professional and didn't make me seem like they were there for my money. They were there to genuinely help me, which I like because again, I am really uncomfortable with dentistry. I have had a lot of work done in my mouth previously and they were very gentle inside my mouth. They gave it to me straight, but they were nice. They have great informative videos that they play outside the office and it helped me get a sense of the doctor that I was going to be dealing with beforehand which helped as well. I have a pretty strict policy about medication. They gave me options about what I should and would not HAVE to take and they worked me to find what was right for my situation. All around, I will go again!

Most disgustingly dirty office I've ever been to! I can't get my recent appointment out of my head…read moreso I took to the web. I feel responsible to warn the community. There were actual rodent droppings along the wall. Can't even believe it still. I declined the cleaning as I would recommend to anyone. BEWARE!! How is this office still open? The floors were filthy and the cabinets are broken and missing parts. He has the chairs facing away so you can't see all the trash and clutter. Gross

Dr Vu and his assistant did an amazing job of painlessly removing my wisdom teeth and the staff was…read morepolite and helpful

I visited this practice for a routine dental cleaning, something I've done every six months for…read moreyears. Instead, I was told they would not clean my teeth unless I first agreed to cover $1,900 in gum disease treatment. When I asked why, I was told it was a matter of "liability". This is puzzling, since my previous dentist, who treated me for more than 30 years, never diagnosed any significant gum issue. Even setting that aside, it's unclear why a routine cleaning would need to wait on this treatment, given that cleaning itself is beneficial for gum health. I will now be looking for a dentist who provides appropriate care without pressuring patients into unnecessary expenses.

I appreciated the work they did in making sure they would accept my insurance as well as explaining…read morethe fee schedule and working with me to maximize my insurance coverage. Also the thorough deep cleaning was great. I'm very happy to have found a dentist I like. Eric Auld

I'm from Austin but I'm in Kerrville/Bandera often. I chipped a tooth on a Jordan almond and called…read moreKerrville Family Dentistry thinking it was just a filling. They got me in the very next day! Unfortunately my tooth had crumbled, so I went ahead with the crown the dentist recommended. The staff was so welcoming and the dentist was extremely kind with great bedside manner. He explained everything clearly and made me feel comfortable. I'm currently in between dentists, and I'm seriously considering just coming here whenever I'm in town. Highly recommend!

Dr. Poindexter and his staff are very personable and great to deal with. I highly recommend them.read more

I am positively scared to death of going to the dentist, Dr. Poindexter is as good as they come. I…read morewould highly recommend him to anyone!!!!

Absolutely wonderful people, clear communication, excellent service. They were very careful about…read moreCOVID compliance. Am in Texas for who knows how long from out of state, (caregiving), and *needed* a teeth cleaning. Took to the internet, and was super fortunate to find these folks. The office staff was friendly and worked diligently to help get me in among all their COVID backlog appointments, first for a preliminary visit with x-rays, and luckily, a teeth cleaning the next day. (My teeth let me know I needed to visit. They had on fuzzy sweaters.). Diana and Brenda at the front desk were wonderful about working with my insurance. Many thanks to Victoria for giving me the best gentlest x-rays I've ever had and being a great person besides. Dr. Cazes made me feel right at home, wonderfully competent, educational, and friendly at the same time. And Trish gave me the absolute best teeth cleaning I have ever had, careful about sensitive roots yet achieving the goal. She made my teeth feel incredible. She also suggested to me a substance that would help alleviate my roots' sensitivity (without anesthesia or downtime, completely outpatient), and even though it was a tough application on just the few teeth roots, I am in HEAVEN! I no longer fear cold on my teeth. It was worth the (I think), reasonable cost for no teeth pain, and took about 10 minutes. Absolutely amazing. She also was a delight to work with, educating me as we went along, and caring about my process. If I ever have to move back to where I came from, I think I'll have to return to Texas just for these folks. Absolute gold. Best find ever! Thanks so much to every soul for being the best they are in their profession.

From the front desk Ms. Karen to Noreli Dr.'s assistant and Dr. Jack Curtis was phenomenal. They…read moremake you feel that they care and you're comfortable. Top notch. I highly recommend them.

If you are looking for a dental home Star Smiles is the place to go! They're so welcoming and…read moreexplain everything that is going on! The new doctor Dr.Jones is amazing she is so sweet and makes coming to the dentist exciting! They have a whole new staff and I'm so impressed I will be recommending all my friends and family here !

the worst place I have ever been to!!!! DO NOT go there!!! They permanently glued a temporary…read morecrown instead of temporary glue. Not only that, the dentist dropped the drill on my bottom lip and I had blood everywhere. you know it's bad when the dentist starts arguing with the office manager right in front of you

Everything goes well with Dr Brown and his staff. The dental hygienists are excellent. Dr Brown…read morehas a wonderful calming manner abt him--and I hate going to the dentist. But he puts you right at ease. He is an excellent dentist and rather painless...not totally but somewhat painless. The office atmosphere is quiet and calming itself. Great place to have your mouth worked on!!!!!

I am a semi retired dentist with Root Canal Specialists who worked in Kerrville for ten years. I I…read more would have Dr. Brown work on my teeth without hesitation . He's an outstanding dentist and he has great staff as well.

Got a cleaning with Christy and a check-up with Dr. Holmes today and was very happy! Both were very…read morefriendly and funny. My cleaning was very thorough, taking over an hour, but then again I hadn't been to a dentist in two years because of the pandemic. I was especially happy because I wasn't up sold any extra work.

Tracy H. Holmes is a good dentist and has a very good assistant/hygenist However their…read morebilling/insurance is somewhat lacking. If you go there, get everything in writing before you go as to what insurance will pay and what your part is. Do not assume anything or take anyone's word for it or you will be sorry.

Friendly and professional staff all around, and Dr. Borchers is one in 1 million. He walks around…read morethe office all day attending to business and singing. Well... I think that's what you call it. He's a great guy. I don't think anyone ever says they look forward to going to the dentist. But going to Dr. Borchers at least makes it, somewhat acceptable.

Just traveling through Kerrville, the day before I lost a huge filling out of a back molar leaving…read moreit jagged and cutting into my tongue. With hardly any notice at all he took me in and got me all fixed up in jiffy. Very kind and compassionate. Thank you Dr. for everything .