Most disgustingly dirty office I've ever been to! I can't get my recent appointment out of my head…read moreso I took to the web. I feel responsible to warn the community. There were actual rodent droppings along the wall. Can't even believe it still. I declined the cleaning as I would recommend to anyone. BEWARE!! How is this office still open? The floors were filthy and the cabinets are broken and missing parts. He has the chairs facing away so you can't see all the trash and clutter. Gross

After examining my bill and their claiming to be part of my network a free visit turned into a $875…read morebill to do nothing except a saliva test to see if I had bacteria. The prices were higher for what they wanted were way out of line. They are nice people but be careful

Dr Vu and his assistant did an amazing job of painlessly removing my wisdom teeth and the staff was…read morepolite and helpful

I am extremely disappointed with my experience involving Aspen Dental's offices in Kerrville,…read moreTexas. My treatment plan at the Kerrville office was financed through CareCredit, and I was told that it included two dental cleanings. Before relocating to Jacksonville, I informed the Kerrville office that I still had one cleaning remaining. I was assured that I could receive it at any Aspen Dental location near my new home. Based on that assurance, I canceled my Texas appointment and scheduled my final cleaning at the Durbin Park office in Florida. When I arrived at Durbin Park, the office refused to honor my remaining prepaid cleaning and told me that I would have to pay more than $290 to receive the service. I was also told that the Durbin Park office would not honor any agreement made by the Kerrville office. The office also attempted to collect a payment that was already being processed between my bank and CareCredit. Consumers should be aware that, in my experience, CareCredit's payment processing time is extremely delayed. When I contacted the Kerrville office, I was told that I could fly back to Texas to receive what the office then described as a "complimentary" cleaning. If the cleaning was truly complimentary, why was it included in the treatment plan financed through CareCredit, and why was my insurance company also billed? I am 83 years old. Suggesting that I fly from Florida to Texas for a routine cleaning that I had already paid for was unreasonable, insulting, and completely lacking in consideration for an elderly patient. I am asking Aspen Dental to refund me directly for the service that was charged but never provided. Customers should carefully review their Aspen Dental treatment plans, request itemized statements, and obtain any promises regarding the transfer of prepaid services to another office in writing. In my experience, being told that Aspen Dental has locations nationwide meant very little when one office refused to honor what another office had promised. I am allowing Aspen Dental to review my records and resolve this matter fairly. If the company refuses, I intend to pursue the appropriate consumer-protection and regulatory complaint options.

I'm from Austin but I'm in Kerrville/Bandera often. I chipped a tooth on a Jordan almond and called…read moreKerrville Family Dentistry thinking it was just a filling. They got me in the very next day! Unfortunately my tooth had crumbled, so I went ahead with the crown the dentist recommended. The staff was so welcoming and the dentist was extremely kind with great bedside manner. He explained everything clearly and made me feel comfortable. I'm currently in between dentists, and I'm seriously considering just coming here whenever I'm in town. Highly recommend!

A huge heartfelt thank you with a big beautiful smile! Tell your friends, tell your family, tell…read moreyour co workers, or co retirees. This is not only the best dentist and staff, they also are some of the most caring and professional people I have ever met. Dr. Rivas is exceptional.....Thank you!

Dr. Poindexter and his staff are very personable and great to deal with. I highly recommend them.read more

I am positively scared to death of going to the dentist, Dr. Poindexter is as good as they come. I…read morewould highly recommend him to anyone!!!!

From the front desk Ms. Karen to Noreli Dr.'s assistant and Dr. Jack Curtis was phenomenal. They…read moremake you feel that they care and you're comfortable. Top notch. I highly recommend them.

Both myself and my 8 year old son have seen Dr. Jennifer Bone. I PROMISE you will absolutely love…read moreher.She is kind, professional, gentle, and extremely interested in your comfort level. My son felt so at ease because of her kindness and gentle nature. As did I. Dr. Jennifer Bone is communicative and just overall a fantastic dentist! Kids and parents will both love her! She is one of those people you say, "wow, I cannot believe good people like this still exist." She is a fantastic dentist and I hope you find out for yourself especially if you have children!:) Also she is in a beautiful, nice, clean, and new office! 5 stars PLUS!

If you are looking for a dental home Star Smiles is the place to go! They're so welcoming and…read moreexplain everything that is going on! The new doctor Dr.Jones is amazing she is so sweet and makes coming to the dentist exciting! They have a whole new staff and I'm so impressed I will be recommending all my friends and family here !

the worst place I have ever been to!!!! DO NOT go there!!! They permanently glued a temporary…read morecrown instead of temporary glue. Not only that, the dentist dropped the drill on my bottom lip and I had blood everywhere. you know it's bad when the dentist starts arguing with the office manager right in front of you

Everything goes well with Dr Brown and his staff. The dental hygienists are excellent. Dr Brown…read morehas a wonderful calming manner abt him--and I hate going to the dentist. But he puts you right at ease. He is an excellent dentist and rather painless...not totally but somewhat painless. The office atmosphere is quiet and calming itself. Great place to have your mouth worked on!!!!!

I am a semi retired dentist with Root Canal Specialists who worked in Kerrville for ten years. I I…read more would have Dr. Brown work on my teeth without hesitation . He's an outstanding dentist and he has great staff as well.

Got a cleaning with Christy and a check-up with Dr. Holmes today and was very happy! Both were very…read morefriendly and funny. My cleaning was very thorough, taking over an hour, but then again I hadn't been to a dentist in two years because of the pandemic. I was especially happy because I wasn't up sold any extra work.

Tracy H. Holmes is a good dentist and has a very good assistant/hygenist However their…read morebilling/insurance is somewhat lacking. If you go there, get everything in writing before you go as to what insurance will pay and what your part is. Do not assume anything or take anyone's word for it or you will be sorry.

Friendly and professional staff all around, and Dr. Borchers is one in 1 million. He walks around…read morethe office all day attending to business and singing. Well... I think that's what you call it. He's a great guy. I don't think anyone ever says they look forward to going to the dentist. But going to Dr. Borchers at least makes it, somewhat acceptable.

Just traveling through Kerrville, the day before I lost a huge filling out of a back molar leaving…read moreit jagged and cutting into my tongue. With hardly any notice at all he took me in and got me all fixed up in jiffy. Very kind and compassionate. Thank you Dr. for everything .