DO NOT BRING YOU CAR HERE. Bringing my car to this shop was the worst mistake I've ever made. I…read morebrought it in for a simple boost issue caused by a bad down pipe, for context the car was running perfectly fine aside from a lag in acceleration. They were able to get my car in within a couple of days, which seemed promising, but after a few days, they called me back saying they had fixed the issue, but now my car had a slight knock. When I arrived to pick it up and started it, I was met with one of the worst rod knocks I've ever heard saying it had been there the whole time and a slight exhaust leak was covering it up. My car went into their shop with no knocking whatsoever and came out with complete engine damage as well as an 800 dollar charge for the down pipe. Ever since, I've been fighting with their insurance, who is now trying to total my car and offer me absolutely nothing for it. So now I'm left with two terrible choices: either pay for a new car completely out of pocket or spend $11,000 to replace the engine they destroyed. I cannot stress this enough, DO NOT EVER bring your car to this shop. They completely ruined my vehicle and left me stranded. I Will post video of knock if I'm able to.

DO NOT BRING YOUR CAR HERE. I brought my car here thinking they could get it fixed quickly so I…read morecould drive 300 miles home. My car only had a slight loss of power most likely due to low boost. They called me and said they could fix it for $800. I got no updates after that and had to call them asking if it was done. Then they said they think it may be knocking. When I got to the shop they tried to charge me $950 after quoting me $800 for a turbo up-pipe and install. They then proceeded to say there's a slight knock once the car heats up. It had no knock when I dropped it off and just had a bunch of work done not even a year ago when the head gasket was done. They said it was just a little knock and to throw some thicker oil in it and it would make it home. They claimed the knock had been there and "my exhaust was too loud to hear it", and that it's been there the whole time. THEY WILL TAKE ADVANTAGE OF WOMEN AND TEENAGERS. I spent 2 years in an auto tech class and worked in a shop, I know my way around cars. I made it out of their driveway and it instantly started a horrible rod knock. Their insurance company didn't look at the vehicle just made us wait weeks with no communication and then proceeded to back them up saying "you just couldn't hear it over your exhaust". They put my life in danger by telling me it was ok to drive it when it very well could have seized on me. I had to get it towed. Multiple mechanics said there was no way it was knocking before. DO NOT EVER GO HERE.

I already feel slightly intimidated when going in to this store because I am a woman, sad but true…read more But the fact is, every time I have ever been in this store, which is at least ten times, I am completely ignored by all staff. Multiple times, staff has been right behind the counter and completely ignored me while I just stood there. Other times, I've seen staff helping other customers, making eye contact with me, and not uttering a single word of acknowledgment. Last time I was there I wanted to make sure it wasn't just me thinking i was being ignored, I stood there 17 minutes without any acknowledgment from the two people that were working. I have completely stopped buying all of my car needs from this store and just go all the way to the next town instead. So now when I go in, I just set my packages on the counter and walk out. Hoping they know what to do with them.

From the owner: Your local Advance Auto Parts at 113 Monkton Rd in Vergennes offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I was in a pickle and dropped by to see if they had what I needed. They didn't, but instead of…read morejust saying, "sorry, we don't have that here", the friendly guy who met me at the door, Rodney, went above and beyond to be helpful. Not only did he MacGyver a solution, he even came out to the car and implemented it. Great guy, great service. 5 Stars!

From the owner: Your local Advance Auto Parts at 622 Lake Flower Ave in Saranac Lake offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Called and spoke to Mike about the woodsman saw. Unfortunately for me they no longer make them-…read morebut that didn't keep him from spending plenty of time explaining what to look for, what to check, and to make sure I had enough common sense to be around equipment meant for men, real men. I was advised that blades are available and got a quick primer on how to sharpen one. I've read some reviews about him and how he's "rude". maybe.. if you're thin skinned and can't deal with his raw, unfiltered style. I personally found it refreshing to speak to someone and know exactly what they're thinking.

If you enjoy paying for parts you didn't need and take pleasure at being verbally abused, this is…read morethe place - you're gonna to love it! A couple of months ago I was about to conclude a transaction at the cash register when another customer walked up behind me, engaged in conversation with Mike and they left the room together, leaving me waiting for Mike to return. After some minutes I left the store. Today I brought in a lawnmower part that needed 5 minutes of attention and would include the sale of a new drive belt. Mike told me that I was a jerk for having left the last time I was there and therefore wouldn't be ready until sometime tomorrow. Asking for my part back, I told him I would not be returning. He hurled insults at me as I walked out the door. It's sad to see what this business has become. It is without any inventory of new equipment and is a dealer for no brand. Given Mike's extremely unpleasant behavior, there's just no reason to do business there, and plenty of reason not to.

Packard has been servicing my vehicles (Volvo, Toyota, VW, Ford) for many years. They are always…read morehelpful, reasonable, and never do work you don't need. I trust John, Zach, and Margo completely.

I only took my car here a couple of times (because it only needed to be serviced a couple of times…read morewhen in Vermont - not because I took it anywhere else while in VT), and was completely satisfied with the service. It was recommended to me as a good place to take Volvos; always appreciating going to a mechanic that specializes in Volvos, I felt good taking my car there. The first time I took my car there was what really made me trust them. I had to get it towed to them from a bit of a distance, and I ended up being slightly late and knew I wouldn't be able to get there before they closed, but I had been calling them throughout the afternoon and they said "no worries", and someone stuck around to help me when I got there (and managed to fix the problem in about 5 minutes and send me on my way, which was awesome). The second time I took my car there was for some general maintenance, and while it was a bit of time ago (thus, I do not remember all of the details), I don't remember being appalled by the cost, or feeling like the repairs took an unreasonable amount of time. I'm not giving them four stars because I actively think that they don't deserve five - I just didn't take my car there enough to feel qualified to evaluate if it really is five star service. Still a place that I trust, though.

Very patient and helpful people working there. Pointed me in the right direction for things I…read moreneeded for my car. Didn't try to sell me what i didn't need. Even told me to put back some products that weren't necessary. Will definitely keep coming back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We went here to replace a wiper blade as well as getting a shovel and some lock de-icer. The guy…read morewho works there was very helpful and friendly, he even came out to make sure the wiper worked well. To top it off they had very reasonable prices (we paid about $25 for everything). I'd recommend this place to anyone who needs car parts in this area.

Classic NAPA - helpful & knowledgeable staff, full inventory of automotive "stuff" - glad that Yelp…read morefound it for me.

From the owner: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created…read moreto meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.