Packard has been servicing my vehicles (Volvo, Toyota, VW, Ford) for many years. They are always…read morehelpful, reasonable, and never do work you don't need. I trust John, Zach, and Margo completely.

I only took my car here a couple of times (because it only needed to be serviced a couple of times…read morewhen in Vermont - not because I took it anywhere else while in VT), and was completely satisfied with the service. It was recommended to me as a good place to take Volvos; always appreciating going to a mechanic that specializes in Volvos, I felt good taking my car there. The first time I took my car there was what really made me trust them. I had to get it towed to them from a bit of a distance, and I ended up being slightly late and knew I wouldn't be able to get there before they closed, but I had been calling them throughout the afternoon and they said "no worries", and someone stuck around to help me when I got there (and managed to fix the problem in about 5 minutes and send me on my way, which was awesome). The second time I took my car there was for some general maintenance, and while it was a bit of time ago (thus, I do not remember all of the details), I don't remember being appalled by the cost, or feeling like the repairs took an unreasonable amount of time. I'm not giving them four stars because I actively think that they don't deserve five - I just didn't take my car there enough to feel qualified to evaluate if it really is five star service. Still a place that I trust, though.

Called and spoke to Mike about the woodsman saw. Unfortunately for me they no longer make them-…read morebut that didn't keep him from spending plenty of time explaining what to look for, what to check, and to make sure I had enough common sense to be around equipment meant for men, real men. I was advised that blades are available and got a quick primer on how to sharpen one. I've read some reviews about him and how he's "rude". maybe.. if you're thin skinned and can't deal with his raw, unfiltered style. I personally found it refreshing to speak to someone and know exactly what they're thinking.

If you enjoy paying for parts you didn't need and take pleasure at being verbally abused, this is…read morethe place - you're gonna to love it! A couple of months ago I was about to conclude a transaction at the cash register when another customer walked up behind me, engaged in conversation with Mike and they left the room together, leaving me waiting for Mike to return. After some minutes I left the store. Today I brought in a lawnmower part that needed 5 minutes of attention and would include the sale of a new drive belt. Mike told me that I was a jerk for having left the last time I was there and therefore wouldn't be ready until sometime tomorrow. Asking for my part back, I told him I would not be returning. He hurled insults at me as I walked out the door. It's sad to see what this business has become. It is without any inventory of new equipment and is a dealer for no brand. Given Mike's extremely unpleasant behavior, there's just no reason to do business there, and plenty of reason not to.

Classic NAPA - helpful & knowledgeable staff, full inventory of automotive "stuff" - glad that Yelp…read morefound it for me.

From the owner: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created…read moreto meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.

Miles made a long trip on short notice and saved the day. He kept us updated along the way and…read moreeverything went smooth. We're fortunate we found him.

When the key in my Honda Civic stopped working (I couldn't turn the key and start the car) I was…read morereally stuck. We were at a trail head in Huntington, far from everything. I was lucky to find Miles and he came right out and gave me a hand. He towed the vehicle to AutoMaster where I got the problem fixed. Miles was professional and thorough and I always felt like I was in good hands.

We called, the day after Thanksgiving, and these guys were open. I needed to have my rotors…read moreresurfaced. I don't know how much that normally costs, but that and caliper grease only cost us $34. The guy was a bit gruff at first until I thanked him for his work and how good the rotors now looked. They'd been an awful mess, one covered in rust, and the other had been ground up pretty badly from a caliper that had seized up. It's a small place, but they have the basics. I would call ahead to make sure they have what you need, just in case.

Very patient and helpful people working there. Pointed me in the right direction for things I…read moreneeded for my car. Didn't try to sell me what i didn't need. Even told me to put back some products that weren't necessary. Will definitely keep coming back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The counter help is very helpful and personable. The prices are about average. I always a little…read morebit tight when you're confined to a wheelchair.And there are other people in the aisle better than that.Nothing really to save wrong about this place

This single star is for my last trip to this store. In the past, this store been has great. I went…read morein looking for bulbs for Silverado taillight assembly. 3 bulbs per side. Counter guy had a wicked crappy attitude.Rude. Seemed as if I was bothering him. Told me my truck only has 2 bulbs per side. So after a few more back & forth comments, I told him I am going somewhere else. What has happened to customer service? So beware of the shuffling, grumpy, "I don't want to be bothered" short dude with the attitude. I might go back there. But no way in hell will I deal with that guy.