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    Charice Maxmean, LMT - Studio 91

    5.0 (1 review)

    Services - Charice Maxmean, LMT - Studio 91

    Therapeutic massage

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    5 years ago

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    Lake Stevens Massage Therapy - Prices as of Oct 2022

    Lake Stevens Massage Therapy

    3.9(15 reviews)
    0.4 mi
    $$

    This review is for my husband who saw Laurel McCaslin for lower back pain he had due to a recent…read morecar accident. He had never enjoyed a massage before but is now completely sold on the idea and said she was fantastic and helped him tremendously. Since we're billing our auto insurance for these visits, you might think she would be eager to sign him up for tons of "follow up" visits but that wasn't the case here. She said if he felt an additional visit was necessary, she'd be happy to schedule that for him. She was very professional and the salon is clean. You will enjoy a cozy fireplace and comfortable waiting area should you visit.

    This was one of the worst massage experiences I've had in Lake Stevens. I made a last-minute…read moreappointment and chose the service that seemed to best fit my needs, since the website had limited options. I was hoping to get cupping done, but there wasn't much clarity on what was actually included. Right from the start, the experience felt off. The front desk lacked basic hospitality, and the overall vibe of the building was unwelcoming. I arrived early, yet still had to wait past my scheduled appointment time. I was also required to pay and tip before even receiving the massage, which felt unusual and set the tone for the rest of the experience. When the session began, I was questioned about why I selected my service, which was confusing since it was listed as an option on their own website. As someone who hasn't had many massages before, I expected at least a basic explanation of the process, but that never happened. I've had cupping done at other places, so I'm familiar with the general method--cups are typically placed and left in certain areas. Here, however, the approach was completely different. The cups were not only left on, but also dragged across my back while still suctioned. It was extremely painful--honestly felt like my skin was being torn. There was no warning or check-in about comfort level during the process. To make things worse, the massage didn't even last the full hour I paid for. When it ended, the therapist simply left the room without saying anything beyond that she was finished. Afterward, I could hear laughing and gossiping from the front area, which felt unprofessional and off-putting. I came in stressed and hoping to relax, but left in significant pain--so much that it interfered with my ability to go about my day. I would not recommend this place to anyone. Do yourself a favor and go somewhere else.

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    Lake Stevens Massage Therapy - Prices as of Oct 2022

    Prices as of Oct 2022

    Lake Stevens Massage Therapy - Prices as of Oct 2022

    Prices as of Oct 2022

    Lake Stevens Massage Therapy - Prices as of Oct 2022

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    Prices as of Oct 2022

    Market Place Chiropractic

    Market Place Chiropractic

    4.0(15 reviews)
    0.4 mi
    $$

    First, I would like to start with, the massage therapist did a great job and had no issues…read morewhatsoever. What I had issues with is their scheduler, I think her name is Lea. I asked for her full name so that I can place a formal complaint but would not provide me. I asked to be seen by a different therapist so that I can compare and choose who I can meet for longer term. First, she responded with "the other therapist doesn't have any openings". On my first session I got to meet both therapist and she was open to meet for appointments, so I arranged a meet with her, provided that I have the authorization/referral changed to her name being added. I contacted my insurance to change the referral and add the other therapist. I contacted my insurance, and they changed it with no issues. I received a call the next business day from Lea. She had then told me that I'm not able to meet with the second therapist due their policy. She told me that I had to stay with the same therapist for the duration of my referral. I had the feeling that she was not telling the truth, so I asked to show me their policy. I also needed that to explain to my insurance why I can't do so. The scheduler lied to me to prevent me from seeing another therapist. I have no idea why, but I can only assume that it makes her job easier if she does it her way instead of giving customers an opportunity to do so. It's unfortunate to end up like this when I was really looking forward to continuing doing business with them. If anyone has any information on how to place a formal complaint, please direct me to it so that I can do so.

    ATROCIOUS bedside manner. I don't know if something was wrong with the gentleman on the day that I…read morevisited. Suffice it to say I would not recommend that you visit them and as a matter of fact I would advise against it.

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    Market Place Chiropractic

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    Lakeside Massage Studio and Wellness Studio

    Lakeside Massage Studio and Wellness Studio

    3.9(14 reviews)
    2.3 mi
    $

    I cannot say enough GOOD things about Marie!! I'm still gonna try so here goes: This little miracle…read moreworker was able to correct a MAJOR issue with my Achilles' tendon simply by using suction cups, massage and her pure magic! This was an injury that kept me from my running schedule for MONTHS!! And in two visits, she was able to address inflammation in my fascia, tackle the Achilles' tendon and just make me feel nurtured overall. She also recommended it was time for new running shoes and she was absolutely correct! It's like a night and day difference. Marie has gone above and beyond to help me both times I've seen her. I mean, really top shelf! I was amazed at her immense kindness, passion for her work and generous spirit. She educated me on so much about my body and I'm so grateful, which is why I'm now more than happy to consider her a friend.

    I have no idea if the massage here is good or not because we never got to have one. If you look at…read morerecent reviews for this business (sort by date), you will see a pattern. The massage therapists might be the greatest in the world, but the business side is terrible. Poor communications. Poor scheduling, Reschedules. Cancellations. Etc. Our appointment moved three times, and then we hit traffic and were going to be five to ten minutes late (after driving for 45 minutes to get there), and they wanted to cancel and reschedule or shorten the massage. No thanks. They need to fix their scheduling if they want to stay in business.

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    Lakeside Massage Studio and Wellness Studio
    Lakeside Massage Studio and Wellness Studio
    Lakeside Massage Studio and Wellness Studio

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    Charice Maxmean, LMT - Studio 91 - massage_therapy - Updated May 2026

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