Only getting 1 star for ambience. Just had lunch there and it was really poor standards IMO.
Menus were brought to us, one in printed paper and the other in laminated sheets...
Asked for drinks menu, was handed folded laminate as well, all alcohol, no beverage options, no mocktails/virgin cocktails available (in a hotel bar?!?!).
Asked waiter for coffee and dairy substitute, ends up coming back to tell me they dont have a dairy substitute, does not even offer alternative drink, doesnt even offer a black coffee!
Meal arrives, zero thought put into presentation. "Side Salad" looks like they went into Spar across the road, bought a bag of close to expiring lettuce, drizzled some balsamic vinegar on it and tossed it on the plate... no colour on the plate whatsoever.
Ended up having no drink bar water, since no other option was offered.
Asked for dessert menu and that came on a sheet of paper too (FML) and about 6 items listed all of which i wld expect to get in a roadside divvy diner?
Asked if they had a particular specialty tea (theres me thinking: its a hotel, they at least shld have some even if its just green tea), i was told no, politely and again no alternatives were suggested.
Highly, highly disappointed as i work in a hotel myself and these standards are piss poor!
Staff were kinda friendly tho, but almost useless at delighting the customer.
And for the price i paid for lunch there, i could just walk a few yards down the road and get better presented, more filling food and dairyfree milk and a variety of teas for a lot less! read more