Service was great, on time. Very knowledgeable of what we need to have done on forms.read more

This was our second time using Ryan's services, and once again, he responded quickly and was…read morepleasant and thorough. I'm sure we will use him again!

Walked in with a stack of paperwork and a brain buzzing with "this will take forever," left feeling…read morelike I'd just hired a paperwork ninja. The team was friendly, punctual, and professional -- showing up on time, with pens and stamps ready, no "where's your ID?" drama. They handled everything from notarizing documents to prepping for international apostille with surprising speed and care. The process felt smooth: clear instructions, no confusing jargon, and I didn't need a law‑degree to understand what was going on. End result: legal documents done right, stress evaporated, and me walking out relieved like I just paid off a small debt. If you need notarization or apostille services and you don't want paperwork drama -- Rachel Mintz is the kind of service that makes adulting feel almost easy.

This was such a bummer. We needed a mobile notary service, called and was told to text the number…read moremy info. We texted around 8am with our details and requested "this evening at 7:30pm". and I was told I was "confirmed". I told her we had pets and to let me know if I should put them away, she said "we love animals!" So far, so good. We scheduled dinner so that we'd be done right at 7:30. By 7:44, no one had showed up. I texted to ask if they were still coming, no response. It's now almost 8:30pm and they still haven't responded. It's wild that of all services, a mobile notary would completely ghost you. These are time sensitive documents and I'm just really disappointed in this company. Will not be using again. Amended. Rachel reached out to remedy the situation and went above and beyond to fix it. Had to amend this a second time. We rescheduled to the next day and we got ghosted again. I just can't rightly give this place a positive review, and would hate for others to get caught up in the mix of her scheduling woes. Need to warn people off of this company. I'm sorry Rachel... you kinda earned this one and I did give you a second chance.

Great service! Super quick and Daniel was extremely attentive and even stayed open later so I would…read morebe able to make it in! Thank you so much:)

From the owner: Notary Public services are available throughout the Los Angeles area, with quick access in West…read moreHollywood. I offer mobile services at affordable rates, but if you prefer to meet at the West Hollywood Public Library, I will waive the travel fee. My goal is to ensure fast, efficient, and accurate notarization of your documents.

Witnessed some of the most unprofessional conduct today! A man with a thick accent (Russian) who…read moreworked at the store began screaming at a poor, blonde woman who was just desperately trying to figure out a needlessly complex process. I began to record, fearing for this woman's life. He begins screaming at me, saying I'm not allowed at the store?! Recording conduct you believe in good faith to be a felony is protected by law. A business may not retaliate against you for this, nor for reporting it to the police. I can't believe UPS would allow such an irate, petty, angry little man to work in its store! Be wary, even UPS appears to be going "postal" these days!

Today, 2/6/26, Mark and Staff assisted me with a 24 page FAX for IRS Forgiveness and the machine…read morekept reading busy until Mark got ALL 24 pages Faxed complete and Mark was so thoughtful to call and let me now which I was so relieved to learn. I always mail from this store because Staff like Amir and Mark are so Customer Oriented. Thank you. Michael P. Richards

Truly I always receive excellent customer service at this location... I find all the employees to…read morereally uphold the value for great customer service. Today, I really appreciated Aleene (I think that's how she spelled her name) for thinking fast on her feet and recognizing how to keep the line moving. I always appreciate when employees multitask. The whole team tries to get you in and out.

Whether I go there to drop off a package or get a document notarized, this UPS location always…read moredelivers excellent service.

Excellent service! Took my book to mail, Brian assisted me, he knew exactly how to pack it, he was…read moreso careful and professional. Highly recommend!

What an awesome place the owner and the front desk guy Brian are awesome. This place takes their…read moretime to help you package your shipment and find you the best deal in price on all your mail goods. Highly recommend they're so clean so organized and beyond efficient and I love that all the delivery people that swing by to pick up all the packages to mail off are always so nice to the owner and Brian at the front desk which means they're communication and they're authenticity is genuine highly highly highly recommend plus it is so easy to go here versus USPS when you have to drop off a package for them to mail and they also use UPS and FedEx as well in case you need those options to mail out your items

I'm actually surprised by the number of positive reviews, since I've had multiple unsatisfactory…read moreexperiences here. The business opens at 9 according to the sign on their door and according to Google Maps. Well, nope. I've come at 9:30 more than once to try and send a package, including this morning, and it was still gated and locked up tight. Maybe other people don't care about the time a business says it opens, but as someone who needs to send packages before my workday begins, I'd appreciate a business that actually keeps to it's posted hours. After multiple times experiencing this (and needing to go somewhere else), I won't be returning here.

Don't be fooled and don't go here. Rude and down right mean. They don't ship FEDEX or UPS (as…read moreadvertised). False advertising!!! They merely rent mailboxes. It is a shame Peter is gone!

This location is small, but honestly super convenient. I came in to return a few items I bought…read moreonline that didn't fit, and the whole experience was really smooth. The location itself is easy to get to, and the biggest plus is that they have parking. If you know Sunset, you know parking can be crazy, so that alone is a huge win. When I walked in, I was immediately greeted by an employee named Chris. He was very polite, helpful, and made the whole process quick and easy. I made it easy for him, and he made it just as easy for me, I was in and out with no stress. I really appreciate good customer service, especially because it's not always recognized. Chris truly made my day better with his kindness and professionalism. Thank you, Chris! I hope you have a wonderful day and an amazing year.

this is the best UPS store I have ever been to, I cannot say enough good things about it. The crew…read morethat works there goes above and beyond and they move so quickly that the lines are never that long. Anthony, Jason, Chris, Chuck, William, they are all amazing!!

Thank you for the great communication and availability for same day assistance with our Durable…read morePower of Attorney and Healthcare Directive. Pricing was very affordable. I highly recommend for anyone looking to get their paperwork notarized.

Great communication. Straight forward and thoroughly professional. Donna got two docs…read moresigned/notarized by my parent at their house and it all went perfectly smoothly. I'd be happy to use her again.

Came full circle -- and pleasantly surprised!…read more The only reason this isn't a five-star review is because of my first visit about a year and a half ago. The person who helped me back then was rude and unhelpful, and I left thinking I'd never return. Fast-forward to now: I was in the middle of a move and needed boxes urgently, so I decided to give The Box Depot another try. I'm so glad I did! I was helped by Moises, who completely changed my impression of the store. He was friendly, funny, patient, and went above and beyond -- answering all my questions, helping me find exactly what I needed, and even offering to carry everything to the car. If it weren't for Moises, I never would've gone back -- but because of him, I absolutely will. He's a gem, and I hope he's there every time I visit. If I could give him five stars on his own, I absolutely would!

Great quality of all packing and mailing materials. Better…read morethan just reasonably priced so friendly and trust me, I was a bit of a nudge but they hung in there and helped me purchase all I needed to make my move easy as a move can be. they also have great packing envelopes etc for the many returns I've had to make after purchasing things online AAA+++