Horrible! I would give a negative rating if possible. Dr. Lee is the owner and is the most unprofessional and rude doctor I have ever seen. I accompanied my mother to her visit. He didn't wear a mask the entire time. He yelled at my elderly mother for missing an appointment. Note that my mother has early dementia. She did not remember her appointment and Dr. Lee's office also did not call us to confirm the appointment. I asked for her prescription refill for her dementia since he had already seen her six months prior. He refused and continued on his tirade screaming about how his office will have to conduct tests again and complete paperwork for her insurance and how "complicated" it is. Isn't that what medical offices are required to do?? He also told me to put my mother in a nursing home just because her memory has deteriorated a bit. He also yells, screaming for his staff through the closed door until someone comes running. The front desk staff also yells at patients. I was shocked to hear the front desk woman yelling at an elderly patient that the elderly patient is making her work complicated. She continued to scream at the patient to decide on the date of her next appointment. It was all surreal! I couldn't believe this was the treatment my mother had been receiving in her past visits. I was in shock the entire time and asked for my mother's prescription so we could finally leave. The doctor insisted we go to the pharmacy they recommend, which is inconvenient for us. I politely asked for the prescription repeatedly so we could go to our preferred pharmacy till finally the doctor said it was a nuisance and time consuming for them to hand write the script. They wanted us to just go with their pharmacy since it's easier for them since that pharmacy had the prescriptions! They just didn't want to make the effort and everything is about what is convenient to them only! I have never experienced such an unprofessional and rude practice, ever! read more
