The customer service here is absolutely horrible. I came here with my mom and I have never been treated like this as a customer. They berate you if you use too many plastic bags for your goods. In my opinion, don't provide plastic bags if don't want your customers using them. They also charged my mom a higher price for one of the items, and instead of apologizing, the owner yelled at her for picking and choosing the bulk items (red dates). If you don't want customers picking and choosing items, you should prepackage your goods. We will never come back here again, do yourself a favour and avoid this place, there are plenty of herbal shops in Vancouver to choose from. If I could give this place zero stars, I would, unfortunately, it's not an option. read more
