Recently, we've acquired an unwanted furry friend in our attic and walls…read more I requested a quote around 8a this morning, and Ray just left our house (it's 10:30a). Talk about quick service! He explained that we needed exclusion services (which he does not currently offer). He gave us a few heavy duty traps and a recommendation for a company to contact. Ray was responsive, knowledgeable, and did not try to sell us on services we did not need. If the need for his services ever does arise, we will definitely be giving him a call.

Ray is great! Very reliable and responsive. I have been using his company since 2021 with no…read morecomplaints.

Steven and his team were very responsive and accommodating to our schedule. As he inspected our…read moreproperty, he explained every aspect of what he was doing and communicated his findings. He also provided insight and recommendations to remediate existing impacts and maximize future protection. I highly recommend this company for its personal and thorough service.

What can I say about Steven and Atlanta Outsourced. There are no words that would truly express the…read morelevel of gratitude we have for our "Certified Bug Assassin"! From the beginning Steven has provided us with not just customer service, but with heartfelt consideration and kindness. My husband and I purchased a total lemon of a house. One major issue was that we had a significant infestation of cockroaches, spiders and a large variety of ants. Being that we're recent transplants from the North, we aren't familiar with the types of pests that share our environment let alone how to deal with them. We scheduled an appointment with Steven on the recommendation of our Real Estate agent and he wowed us from day one. First of all Steven showed up in a timely manner to our appointment (which I appreciate immensely), he the did a walk through inspection explaining all the ways in which we as home owners can be empowered to help ourselves and help make the most out of our treatments. (This says a lot to me. Most people don't like to give recommendations or share knowledge because they have lack based fear and worry we will try to do it ourselves and they will lose money, but what they don't understand is that it builds a trusting relationship.) Not only did Steven take good care of us on day 1, but he came out 3 more times to support us through the process without charge. Again, this made us feel like he cares about us as people. He cares that he is doing a good through job and that we're doing out part as well. He spoke with us a number of times on the phone addressing issues and assuring us that sometimes cockroaches take a little time to treat and prevent. Now 3 months after move in I can proclaim we are roach free!!! Steven came out for our quarterly visit and was impressed to see how well we took his suggestions and found very few pests still active. Steven is our "Certified Bug Assassin!" He provided us with sanity and made our home feel more like ours and less like a roommate situation! Haha! I'd highly recommend Atlanta Outsourced to anyone! Especially if you want a highly skilled professional who cares about you, you're home and you're sanity like family...Steven is your guy! Not to mention his prices are very competitive and his plan is to get you started with success so you only need a simple maintenance plan going forward. Thank you from the bottom of my heart Steven for making feel safe enough to walk through my house in the dark without fear of meeting a big nasty along the way.

G & G quality, dependability, trustworthiness and value for your money stands out! They are…read morewilling to go out of their way to please customers. I am a long time customer of approximately 10 years.

Please know that this exterminating service is very unprofessional . The tech approached my front…read moredoor and knocked and rang the doorbell. When I did not answer, he went back to his truck and put on equipment and began to spray a solution from the jug on his back . Keep in mind , I never ordered this service or promised to pay for their service . He went all the way around my house and continued to spray and I felt very violated . I am certain he felt like I was an African American homeowner , which is why he was trespassing on my property . I could not come to his home and just because he didn't answer , have the freedom to walk around his home . This was totally out of line and if it happens again I will be pressing charges against the company . As a homeowner , I have a right not to answer my door and he has a right to leave immediately if I don't . After he was illegally on my property , he stayed outside my home and in my driveway for another 20-25 mins this is totally unacceptable . I will be exploring my rights as a homeowner . I'm disgusted that he felt like he could do this and get away with that type of disrespect . I am in need of an exterminating company , but there is no way I would use them or recommend them to anyone especially if you're African American because the disrespect is real!

Has a pre-purchase home inspection last week by LunsPro - I found the report to be detailed,…read morecomplete and very useful in negotiating with the seller. Highly recommend! Robert Kimbell was excellent.

How would you feel if after your home inspection provider was caught at missing something huge…read moreessentially told you that if it hadn't rained in GA in a while, there's no need to look at the existence gutters or the cloggedness of drains or the existence of a roof. That is essentially what happened here. The excuse provided. We disagree. The home's storm drains are a few feet from the front door....not looked at,not remarked at, totally forgotten in the inspection. And they just happened to be full to the brim. Very obvious if they were to be looked at. We found out at the first rain since closing. Chance to walk away from house: taken from us. Chance to make preparations to fix it before the first rain causes an emergency: not provided to us. Chance to ask for concessions: didn't get it. Literally the second biggest thing possible, missed. What are 150 pages of inconsequential, small issues when you miss something like this??? Scrambling to find a drain pro on the day of 1st big rain in a while...when everyone else is doing the same thing: great. Seeing our yard under water was great too. Having only one company even available to come by after calling close to 20,also great. Almost $3000 in emergency unclogging of storm drains,wonderful too. That's just the immediate cost. There's way more coming. And when you contact Lunspro for a chance to make this remotely fair they say: sign a release and we'll give you half your inspection fee back Consider my story before thinking they'll do a decent job with their eyes. If you get lucky, maybe. If you don't know any better, also maybe. This is the definition of a lackluster excuse for unprofessional conduct.

Steve is the bomb.... we have used B & S for YEARS and don't have any bugs, he treats the inside…read moreAND the outside when he comes to our office. He has been out for an "emergency" once as well..... due to outside bees near our AC unit. He knew just what to do and what kind of "bees" they were! I would definitely recommend Steve over the big companies, and he's a local. I like somebody who talks tomatoes with me! Call him for your pest needs... he's very affordable.

After being told by a national pest control company that I had roof rats after a very brief…read moreinspection, my wife panic and wanted me to immediately spend $3123 to have my gutters removed and replaced, the gutter line sealed and traps installed. As none of the recommended repairs were properly explained and the inspection appeared unsatisfactory, I decided to contact Smart Solutions. After thoroughly checking out my basement, attic and the perimeter of my home, Jay with Smart Solutions indicated that I did not have roof rats and the proposed repairs were not needed. Smart Solutions took the time to clearly explain what I needed to do to keep rodents from entering my home in the future. It's not that often that you find people that are honest, helpful and have the expertise needed to address pest problems. I plan to recommend Smart Solutions to anyone that requires extermination services.

Friendly, timely, and knowledgeable, they provided a thorough investigation, as well as explaining…read morewhat all was necessary for full exclusion of my residence.

Great and fast service! I had 2 treatments and the technician explained everything well!read more

They actually answered my question! Terminix and some of the other big companies had a automated…read moreanswer. I don't want an automated answer. I want someone to actually read my question and answer it directly. This company did! I will be contacting this company and inquiring about the details of their service. I will update this review.

I used one of the big name companies for pest control a few years ago (Orkin) and the experience…read morewas very disappointing. So when the need came back around I was skeptical about hiring another exterminating company. Northwest was actually recommended to me by a friend and I'm so thankful I decided to give them a call because they've been nothing but excellent! The technicians are always on time and most importantly they are VERY thorough. They check and spray every crack, crevice and entry point. They do a really good job and I haven't had any pest issues since I hired them. Everyone is professional and efficient, as long as it stays that way I plan to keep them around for a while :-) My only small critique is that I wish they'd call before coming out for the automatic follow up visits. I just like to know in advance. Thanks for great service!

AWFUL service. AWFUL communication with PAYING customers. DO NOT RECOMMEND. AWFUL follow-up. Work…read morewith them if you want frustration in your life.