If anyone ever see Gaby C view Don't trust her she love to write bad view to any store that don't want to give her discount or give her free stuff read more

I feel slightly guilty making a bad review during a pandemic when so many businesses are suffering but I do believe other potential guests should be warned when splashing out on a spa day. My mum and I always do a spa day when I come back to London (I live in NY). This time Champneys was so disappointing. I'd like to start by saying most of the staff are really lovely and apologetic but the owners are cutting corners. My massage was great (shoutout Anita) but my mums masseuse couldn't give two shits. She hardly spoke to her and made no effort in the massage. We complained and she received a second massage which was (to be fair) amazing. Then we went to lunch. We lined up for 20 minutes to get into the dining room. The menu was pathetic - 4 options of a ceaser salad or a curry or fish. The salad was some soggy leaves scattered croutons and cheese (worse than plane food). The curry was okay but nothing special. I get we can't have the buffet because of COVID but 4 options? Come on? Only one veggie option..? I overheard some other guests complaining in the sauna, they said they had asked the staff why there were so few options and they were told they couldn't source any more food?! I've been to the supermarket in Tring... needless to say it's fully stocked. The soup was really good. Again I understand it's a pandemic, but cutting corners and charging the same price for a much less enjoyable experience is not going to help the business in the long term. I doubt many of the guests who were there over the same period of us will be returning. I'm sorry to say today was a major let down read more

Me and my little sister enjoyed a spa day couple of days ago here. After a long debate and several discussions, my sister finally decided that I do deserve a gift from her and it should be a spa day for the both of us. After a short drive from my sister's house, we arrived at the reception just about 10 minutes before 9am. As soon as we checked in, took us about 5 minutes, we have been given our bathrobes and shown the way to the breakfast bar. Here they had a great choice of fruits, cereal, yogurt and salmon. During our breakfast, we have checked out the schedule and planed our day. Because my sister has already been at the spa previously, we didn't need anyone to show us around. If you are new at the spa, they will assign one of their staff to show you around and tell you all about the available facilities. We went to the changing room, which for my surprise, was very tidy and clean. Actually from the moment we entered the premises of the centre, I was surprised of the huge garden and the beautiful building in front of us. I wasn't expecting the place to be so fancy. Once we changed to our swimming suits, first activity on our schedule, we went to the swimming pool. The swimming pool is about 5 feet deep and really warm. We swam for a while and decided to check out something else. My favorite place was the jacuzzi and relaxation area where you can lay on a water bed and enjoy the crackling of burning wood. I actually fell asleep for couple of minutes, but my naughty little sister woke me up, pursuing me to go with her to the gym. While I do enjoy going to the gym, once in a while ;) , I think when you are at spa, you should stay away from the gym. This is a day when you relax and enjoy lazying around. LOL The only mistake was the fact that we did not book in any treatments as soon as we checked in and we ended up not being able to have our desired treatments. Such as the chocolate wrap. Sounded yummy. Anyhow, we ended up booking in the thalassotherapy and afternoon tea for just after we finished our treatment. The thalassotherapy was a unique and great experience. This is a pool with rich mineral water that uses water jets to stimulate and massage different parts of your body. My favorite was the jet bed (this is a name I given), where you lay in the water on top of the water jets that massage you from head to toe. After 5 minutes, you have to change places and try different jets in different areas of the pool. It is a very nice feeling and it is said that thalassotherapy actually helps with cellulite and muscle pain. The weather was amazing. Have to say we got really lucky. We managed to stay outside and enjoy the outside jacuzzi as well. Of course this did not end well for me due to the fact that I got a cold, going in and out of the jacuzzi. Overall the place is amazing. While the price is a little bit high, it does worth every penny. (Because we worth it!) No treatments are included in the price, so if you want to have some treatments, you will have to pay extra. The treatments are fairly affordable. We paid £20 for 25 minutes of thalassotherapy. My little sister's Bday is coming up in June so we are planning to go back again. But this time we will book in our chocolate wrap treatment in advance. read more

See all

I started with 'This place is going downhill literally by the day. So disappointed.'.... but little gestures by restaurant/cafe staff (excluding Reception staff who are pretty useless) make up for flaws and any disappointing moments. Shower was broken for two days dispute logging and chasing fault from day one. Reception staff just went 'ooh' with no offer to even offer a discount on the final bill (or even a slice of cake). Generally, would recommend. The restaurant staff are so attentive it makes it all worthwhile. Treatment this time around was pretty decent too if a little rushed/short. I read more

Some areas of the hotel are currently under construction which did not create an issue during my stay. Rooms are very spacious, quiet and comfortable. The wireless Internet service is not the fastest by any means They don't start serving breakfast until 730am which means that I missed breakfast during the 2 days I stayed at the hotel. The hotel did not appear to be particularly busy however the parking lot was always full. All in all the hotel is Very comfortable and quiet and it's a great place to stay. read more

My wife loves this place, Champneys makes a nice relaxing if a little expensive weekend. If you are using public transport head to Berkhamstead as that station has a taxi rank. I've been a couple of times, once in June and the other in January. In the summer the grounds are good and you can hire bikes to cycle around the Chilterns. I really like the indoor pool which has a lot of natural light. There is also a gym with various studios for classes and a spa area with a thalassotherapy pool.There is also a relaxing area with an indoor hot tub too. They do extras like massages etc but these cost extra so I've been happy just to use the gym and pools. If you stay overnight the rooms are fairly good. They are better if your room is in the old manor house though. The food is included plus it is all healthy stuff. Stuff like wine costs extra though. read more

A perfect way to wind down and spend the weekend with the girls for a hen do. Despite it being more popular with couples it comes with three course meals and a over night stay with all inclusive gym/spa access and activity class. On arrival we went to our rooms which had a lovely back garden access, we then went straight to the spa to have a splash around the pool and jacuzzi. Dinner was a candle lit dinner with many options, I went for the Cezar salad for starters, a tender mahi mahi fish for main and lemon meringue cake for dessert. Breakfast started at 7am the next day with a wide choice of buffet then we left for morning classes including core abs and a dance called ddmix. The massage was a bliss with 55min back massage and facial which got rid of all my knots. They have awesome smoothie choices when you want to chill, my favourite was Passion shot. Will definitely go back! read more

See all

I've been a club member at Champney's for years. It's the original and best spa in the home counties, retains the oldschool feel and has an impressive array of treatments. The other main attraction is getting to work out with Frank Bruno in the gym, since he's there nearly every day. The gym itself is very small comparatively, but most people there aren't gym nuts, so you can get alot done in peace and the trainers are very nice and extremely helpful. The best things about Champney's are: - the food - the quietness - the range of treatments - the location - politeness of the staff - enormous ozone pool read more

Rather expensive, and with a good array of treatments etc, Champneys nonetheless often fails to delight. A classic example is the massages; I've had a number here over the years, which have been uniformally lacklustre. Not being the sort to have his eyebrows threaded, or whatever else it is that people have done, this is a major disappointment. A great sort of place for people with lots of time and money they want to burn. read more

Champneys is a an absolute haven of calm and as a club member I am lucky enough to go and unwind there regularly. It has a well-equipped gym, great spa facilities and a huge range of expensive but excellent treatments on offer. It is set in beautiful grounds in the Chilterns and is well equipped with sports facilities and spaces to relax and enjoy delicious food. The recently built ozone pool is glorious and often very quiet. The staff are superb and it has a quaint feel, a bit like an old fashioned cruise ship. read more

I have been here several times and enjoyed the experience. recently took my daughter for an overnight stay and spa day and we loved it-however it doesnt come cheap. the food is amazing but alcohol served only in the evening, so if you like a glass of wine with your meal you can only enjoy it for the evening. service though was slow for dinner and the staff not as friendly as at the spa. treatments were amazing though. My only comment was for the price my room was not very nice-and there was no air con so very hot and stuffy. that said well worth a weekend visit to unwind. read more

Where to start!! Pros: · Beautiful grounds · Friendly Staff (that I encountered Nathan, Adam, Leanne) · Adults only · Spa facilities are good · Treatment area is amazing Cons: · Poor Beds · Poor Bathroom conditions · Meals are small (but I understand it's a Health Spa with a Hotel as I was told) but I was still hungry. · Promises were not kept by house keeping and still feel mugged off by management. This was a birthday surprise for me and when I arrived I was excited and had high hopes as I have been to lots of Spa Hotels but I always heard good things about Champneys Tring (even though it's really in Wigginton). We arrived early around noon and on arrival we were checked in by Nathan who was very pleasant and friendly. He informed us our room wouldn't be ready until 2ish which wasn't a problem, he took our bags and when we arrived back they were in our room. The first thing I noticed was that they had put us into a Twin Room with the beds just pushed together when my partner clearly reserved a Double, I called down to reception and was told this would be corrected, (I made this call @4pm). Nether the less I got ready for my treatments and got into one of the robes provided on the bed. I'm a big man and the robe was a tad sung but I made due, on my way down to the treatment room a lady from house keeping saw me and asked me to follow her as that rope was unacceptable and took me to the laundry room where she provided me with a larger more easy my size robe. I noticed they went up to 4XL in robes which I've never seen before and this pleased me as it's the little things that make big impressions. I was treated to 2 treatments a Hot Stone Massage (30mins) which was nice and an Aromatherapy Wrap (30mins) with was new for me but pleasant and relaxing, in all honesty it's the atmosphere that is special here as I've had better treatment experiences else where. The treatment prices are far. I then returned to the room at 6pm and nothing had been done about the beds so I called down and was informed it's been noted and House Keeping will deal with this as the beds just need to zipped together. On our way out (7pm) I called down to reception to inform then we would be out for a few hours. On our way back around 10pm I called ahead to Champneys to make sure the beds had been sorted and I was told that this had been sorted as it noted on the system so when I arrived back to the I was amazed to find NOTHING had changed the beds were still singles. Once again I called down and Adam allocated us another room apologising for the mix-up, I checked the bed in the new room and it seemed to be a double only to find in the middle of the night it was just a bed sheet holding the mattresses together also adding further pain and pure disgust to the night the bathroom toilet was damaged and faulty by this time I was very annoyed and just disappointed in the Champneys room standards. After having a terrible nights sleep I reported these issues to reception and I was informed all room have single beds in but when a double is requested they simply zip the mattress together and place a topper on them then spread, I understood this but this is NOT what was done in 2 of the rooms we were provided, while they looked into this we had our breakfast which was really small and I ordered a Full English with poached eggs, nice but just not much on the plate being as it's a health spa/detox place . We then made use of the Jacuzzi, Sauna, Steam Room and out side Hot Tub On checking out the duty manager then offered us Champneys wash kits as a way of apology, we refused these then he offered us a later check out of 4pm and by this time we just wanted to leave. My birthday night was awful and I've sleep better in Premier Inns, Thank you Champneys for ruining my birthday. Since late December a manager of Champneys has been in contact with my partner who booked the night and offered us an upgrade on our next booking which is laughable as do you really think we are prepared to book another night at £150+ to be treated the same. AVOID * AVOID * AVOID * AVOID * AVOID Anyone reading this look at other Spa's like Whitlebury Spa, Northampton or The Swan, Bedford (has a nice but small spa) read more

We recently stayed at Champneys Tring, after purchasing an overnight stay through BuyAGift.com, we were in a standard room and I was staying with my partner. Here is what I thought of the stay, overall the experience was poor! Due to the fact our room was a double bed, actually to find it was two singles put together. The bathroom fixtures were falling off and the overall room needed a revamp. We had lunch in the Terrace Cafe, after complaining we had it fully refunded. The quinoa was dry and tasteless, followed by tough chicken and a gone off ceaser salad dresssing which was found to be congealed and sour. The dinner in the evening was included in the package we purchase, however the manager said we would have to show confirmation of this, we searched our phones for 10 minutes, for the manager to then come back and say he could find out himself from reception, this made me furious as it had taken up the majority of our meal searching for a reference that he could find himself. Then after panicking that dinner wasn't included, he came back to say it was... not impressed. Found the atmosphere awful and depressing, the service was poor. We ordered polenta chips to our room, they came back with microwaved, floppy soggy potatoe chips with cling film on top! For £11.50 for 4 chips we were not satisfied one bit. The spa itself was lovley, enjoyed a manicure and pedicure, the Jacuzzi and swimming changing rooms were enjoyable. Even though the price came to £295.00 for one night with unsatisfactory food and a non-enjoyable experience I would not recommend as an overnight stay. It also came to light you were constantly asked whether you were just staying the day or overnight, for then we were treated completely different to which I found very pretentious and not needed. Rated 1 star as this was supposed to be a relaxing get away and for the price your paying I expected much more. read more

visited a few years ago and loved my experience, i visited with my girlfriend and found every part of the hotel to be great, very relaxed atmosphere and the treatments were very impressive. I would highly recommend this hotel spa to anyone wanting to get away for the weekend and makes a fantastic get away for 2 A***** read more