Every single person I've interacted with here is helpful and knowledgeable, without a shred of…read morecondescension. And super dog-friendly! Makes house projects less of a drag.

From the owner: We are a localy owned True Value Store that specializes in Paint, Plumbing, Electrical, Key…read moreCutting, Glass Cutting, Lawn Care Supplies and Hardware.

A lot of inventory in this store! The staff is pretty knowledgeable and is there to help. I was…read moreassisted within 5 minutes while waiting for another customer to be helped. Not the friendliest service but I'm sure when you are a regular here they don't mind chatting it up. Despite how much stuff they have they manage to keep a clean and organized space. This makes it fairly easy to find things and is great for browse shopping too. They also have an extensive pet supply area towards the front which I hadn't known about. Lawn items and larger things are kept neatly along the side of the store out toward the back. Plenty of spacious parking and easy in and out. Prices are fairly competitive and they have regular promotional sales from time to time.

Best paint prices in town! Great staff that was helpful and accommodating! 100% recommend!read more

Ward Lumber provides excellent customer service! Recently, I contacted the Ward and communicated…read morewith Jay Ward about an item that was not stocked. Still, Jay and the Ward team quickly responded, researched where to find the item, and offered to provide the item at a fair price. This type of prompt and quality service is not common these days. Ward is definitely trying to make customers happy. Think of Ward when you have building supply needs.

From the owner: "Ward Lumber is a dealer of hardware & lumber as well as an Authorized Benjamin Moore Paint Dealer…read more We stock: Pine, spruce, cedar, concrete, blocks, insulation, drywall, decking, hardware, tools, fasteners, windows, doors, animal feed, dog food, pavers, retaining walls, fire pits, garden supplies, soil products, propane, fencing, glass, chain, electrical, plumbing, kitchen & bath, carpet, flooring, and other building supplies. Ward Lumber has been in operation since 1890 & recently became an employee owned cooperative in 2021, continuing to serve generations of families in the North Country. We strive to be the best building supply company in the Northeast by providing quality products, professional services and value to our customers."

Big rip off they kept 8 bags of pellets off of Heap Grant the first time. Then you get emergency…read moreHeap they take 17 bags for delivery at $8 a bag 20milea away. Nothing like taking advantage of people and of course the owner son didn't come on delivery the second time because he knows what he was doing ripping people off . I wouldn't recommend buying a washer for a garden hose from them people Nothing But Crooks

Very clean, well stocked animal feed and gardening supply store. Family owned and operated. This…read morestore carries Agway products and we buy our dog food there. Prices seem to be very high but staff are friendly and approachable. EVERY!!!! time we've gone to get dog food they are NEVER out of it so inventory is very well managed here. If you need assistance they have a high degree of expertise in their field. Located right on route 11 in Mooers.

We purchased a pellet stove from McCuin O C & Sons about four years ago. The day they installed it,…read morethey were professional, incredibly courteous, and definitely impressed us. Other contractors we've had in the home (from plumbers to electricians) have left messes for us to clean up or failed to show up when promised. McCuin didn't do any of that. The Harman they sold us has been an amazing stove that's given us no problems over the years. It heats the entire house and has virtually eliminated our need to rely on more expensive propane. The wood stove we have in the basement and the pellet stove in our living room has been more than enough. After this very long, cold winter, it started making a horrible squealing noise on Monday, fingernails on the chalkboard bad, and they had someone out within a day to look at it. The same guy who installed it came out and fixed it. Turned out a bearing in the auger was going. That they had the part on the truck and fixed it right there and then definitely impressed us. If you're looking for a pellet stove, I have nothing but high praise for the guys at McCuin and highly recommend them.

I walked in knowing I had no idea where to begin with a plumbing issue and walked out with full…read moreconfidence, understanding what I needed to do. Thank you, Will, for your kind & patient explanations. Haven't experienced that kind of service in a very long time.

Don helped me tremendously. He tried different bolts until he found the one that fit. He was…read morecourteous and cheerful and so so helpful.

This store is great. The staff is very helpful and their selection of products is vast. Though they…read moredo not specialize a specific area or product, they do have a lot of pretty much everything. I have completed several projects that have been very unconventional and this store has always pulled through. Out of the Aubuchon Hardware stores in the area, I find this store to be the best to go to. Anyone looking to find a local business to provide supplies for a project or simply something new, this store is the place to go.

Claims to be a hardware store. However, good luck in finding parts or fasteners. I needed lag…read morescrews to finish a project. Went to Aubuchon thinking that I would find what I needed. Not a chance. This store is nothing more than a camp store. Sells everything but hardware. Had to drive to Essex to find what I needed at Lowes.