I created custom photo Christmas cards online through Office Depot's website and selected "store…read morepickup" when I was informed that it would take FIVE DAYS to print 30 cards. I thought that was a little silly given that the cards I'd designed featured only a single image. But you know what, it's Christmas, and things get nuts. It was my bad for waiting so long! Still... I was hoping the estimate was wrong. So I called the store and asked them what they thought. The super friendly guy who answered (sorry I didn't catch your name!) said that it definitely would NOT take them that long and that they hoped to get to my order either that night or the next morning. Lo and behold, only a few hours later I got a text stating it was DONE. I picked up the cards, the cashier was friendly, and the cards looked great. Fantastic quality for the price, too. 100% will visit this location again!

If this is the location in Orchards WA I am extremely unhappy with my past 3 visits and will not be…read moreback. I would rather drive the the Hazel Dell location. They are better staffed, friendlier and they have never gotten my print wrong! Orchards often has the print area closed because of short staffing, and when they do have someone working they are trying to do too much and not really listening to the customers..

Definitely my last experience with Office Depot. I walked in to ship something out of the print…read morecenter, and was completely disregarded and disrespected by the assistant store manager (Truman). Clearly demonstrated an unprofessional attitude with regard to not only assisting me (or lack thereof) in the print center, but not wanting to do anything whatsoever from the start. It's one thing to not be able to ship certain items due to what you can legally ship- totally get that. It's quite another to say that you won't ship it because you don't have a return address for the label. Even a hotel address wasn't sufficient. It was evident that Truman didn't want to help me, nor wouldn't despite the efforts of his print employee who actually made an effort to explain things (before Truman interjecting his position). Yet this is apparently how the customer is treated in 2023. Highly recommend not using this Office Depot location, and to strongly consider other options and competitors. Update: I had a very good phone call on 3/16/23 with the district manager (Thomas Crawford) regarding what happened. I really believe that he is sincere in resolving any issue, even during a time of management & employee transition with this store. I 100% believe that he was sincere, and I certainly hope that this store improves in providing customers with viable solutions, and not viewing others as insignificant when it comes to shipping needs. This phone call made all of the difference.

The printing manager Joseph was so helpful!! He helped me put together this beautiful "playbill" so…read moreI can ask my best friend to be my MOH. I appreciate all the help!!

Want to deal with folks that are passionate about what they do and their customers? You won't find…read moreit any better than this. I've dealt with other office supply stores and they can't hold a candle to the people and the service you get at this store. I sure hope it doesn't change when the merger with Office Depot goes through. Their kind of people and service is a dying breed in todays "Customer Service" driven stores. Michael Swalley is one of their folks that truly goes over and above the call of duty to help and make you feel cared for. Cudo's to Dan Becker and his Team, they are awesome. Thanks for caring. Jerry Read

I like This office supply store. They have everything thing you though they themselves are under…read morestaffed. I like the self-help área for printing and managing your documents. BTW it's cheaper to DIY.

Swung by for a few things for my son. He needed to print some stuff out everybody we dealt with at…read morethe print counter was incredible so kind knowledgeable. The staff at this location are amazing kind humans. The store was clean. He was happy with his purchases and the value of everything. Will absolutely be back for any office needs.

It's a convenient place to get office supplies and beyond. Printing and shipping services as well…read moreas Amazon returns. Staff is friendly. The location is easy in a big mall area. Plenty of parking.

Very helpful salesperson, great selection. And I got a great deal on a like-new Herman Miller chair.read more

Great prices - we purchased a Steelcase Leap V2 chair and a Steelcase sit-stand desk, and both were…read morein great condition. Their employees are friendly and very flexible with your purchase situation. They allowed me to hold my chair and desk for a few days while figuring out transportation to my place because they were already booked for deliveries for the next couple of weeks

When I need printer paper and ink, this is where I go because it's on the way home from my gym and…read morethere is plenty of parking because no one is ever there! No matter what time I show up, I'm usually the only one in the store. How do they stay in business? Customer service is hit or miss. Someone is always trying to sign me up for an HP automatic ink program but if I'm trying to find a case for my gel pens, they point yonder and say, "maybe they are over there." Back to the ink for the printer. I have a small HP printer for my home needs; cost about $100 and came with four colors of ink. To replace the ink, it costs more than the darn printer! My tip is to search online and often you can find on Amazon for at least 25% less than here. I only buy at Office Depot when I can't wait a day or two for a shipment to arrive. When I get to the counter, they are friendly enough. If I mention a coupon online they automatically put the code in. Nothing to rave about or even get mildly excited about. It's mediocre at best. But since it's convenient, I stop in once or twice a year, like today for a pack of printer paper. Oh, I do shop at their online store for Starbucks Via coffee. They sell the box of 50 for about $38. I wait for an online coupon and order 2-3 boxes to get free shipping.

Stopped in to see if they might be able to print a few moderately large letters for a template. I…read morecan't tell you how much rudeness I got from the short haired, middle-aged woman (hopefully not Miss gendering) the printing area. No matter how reasonable or gently I tried to ask questions she just seemed annoyed to even have to speak to me right from the very start all the way the way very end. Even when she asked what day I wanted it back tomorrow or the next day I said whatever is more convenient and she just huffed with frustration said the most stern voice, sir you're gonna have to pick one. I can't choose it for you. I said tomorrow, again, maintaining my reasonability and pretending to not notice the rudeness. I've been coming here for years and years and this is the first time I've dealt with somebody that was so rude. I understand that the pay at a place like this is probably horrible as well as dealing with corporate BS but there's no reason to take it out on the customers.

Great service, fair pricing and good color reproduction. We have used J2 for many years and 99% of…read morethe time EVERYTHING has been great. In addition the online order system is now streamlined and super easy to use. - T

I'm pretty disappointed with my experience here. I uploaded artwork for four 11x14 prints and…read morespecifically noted in my order that I was concerned the image resolution might not be high enough for quality printing. I even said not to print them if they thought the files wouldn't turn out well because I could provide higher-resolution versions. To make sure there was no confusion, I actually went into the store in person and asked an employee to review the files before printing. I was told they would be totally fine. Unfortunately, when I got the prints home, they looked terrible -- blurry and low quality exactly like I had been worried about from the start. I then uploaded improved versions of the images and, still trying to be careful, uploaded yet another set afterward because I was worried about quality again. When I arrived to pick them up, they had already printed both sets, including the clearly bad version that I immediately asked them to throw away on the spot. Even though they were discarded right in front of me, I was still charged for them. In the end, I paid over $80 for four paper prints after all the reprints and confusion, which feels pretty excessive considering the circumstances. I understand they technically printed what I uploaded, and I'm not expecting them to call every customer about every order, but I made my concerns very clear multiple times and specifically asked for guidance beforehand. That's the part that's frustrating. To their credit, after I called and explained why I was unhappy, they did offer me store credit for a future order. However I'd have preferred a refund. I appreciate that gesture, but I still left feeling disappointed overall.

Holy cow these guys were great. I thought my laptop screen was a toast and in just 4 days after…read moredropping it off they had replaced the screen and had me back on my way!

My first time here and I'll certainly be back and recommending these dudes. Came here after I…read moredropped my iPhone (15) and the haptics started making an awful grinding/rattling sound instead of the normal "buzz buzz". YouTube said it's common after a drop that the screws break and that results in the rattling sound. I contacted five other repair shops and no one but Fixoid said they could do the repair. Also, Reddit reviews as of 2026 HIGHLY recommend Fixoid's Vancouver location - no idea why it's rated so low on yelp Called to confirm the price and their hours. Came in around 4:30pm mid week and slapped down $100 ($110 with tax). They called my friends phone to pick up in about 30mins and said they had to remove my protective screen so they put a new one on for free. Super happy. Thanks guys!!