I don't often use dry cleaners, so maybe I just had high expectations, but I'm afraid I cannot recommend using this dry cleaners. I brought in 3 pieces: a blazer, a thin duster jacket, and a long shirt dress, for a total of £27. I thought the price was a bit high for what I brought in, but wanted a good job done so was happy to go ahead. The results were quite poor. I expected all 3 items to smell fresh but they weren't, in fact the dress I brought in was brand new and only worn once, but I brought it in because it was a bit sweaty smelling and it smelt the same when I collected it - I now need to rewash this myself to wear as I had planned tomorrow, so this is disappointing (and stressful!). I thought smell goes away at the dry cleaners, but maybe that was just my assumption? The jacket wasn't pressed/ironed very well on certain areas like the shoulder detail, collar, and inside lining. Again it doesn't smell fresh (in fact it smells slightly worse because it was packed with the dress). I also think it has a slight shine to it now. This coat was around £250 so I wanted it to be done properly. Lastly I brought in a blazer, I had accidentally shrunk the lining myself when I put it in the washing machine a while ago... so the back was going up due to the shrunk lining. This had been improved slightly by bringing it in - the back doesn't go up as much anymore and there were some makeup stains around the collar which were removed well.
I did phone the owner and told him about the dress being the same as when I brought it in, and he offered to re-clean. This is quite far for me to get to and I only travelled because I thought it was good by reading the reviews. 2 stars are only for the blazer being improved, but I can not recommend this place - maybe its a good service for shirts and basic work wear/ clothes you don't care much about... but I wouldn't bring in my favourite pieces again. I am very sad and disappointed today (Christmas Eve). read more