The…read more These guys did a beautiful custom paint job on my 2021 dodge durango hellcat.

Lakewood collision did work on the repaint of the hood and roof of my Cadillac 2010 DTS. The work…read morethey did was excellent and Vadim went beyond the estimate and did extra work free of charge on my rear fender. The level of professional service was beyond my expectations. I highly recommend Lakewood collision for their service and level of professionalism. Thank you Vadim!!

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

We needed body work on my Saab. I'd had problems after problems with another shop (Service King)…read more Well, Carstar got us in, actually lined up our rental and took care of our rental after we were done with it. Good stuff all around!

I recently had to make an insurance claim for my vehicle and saw this place had 5 star reviews…read more They have clearly earned that rating based on my experience with them. Al made sure my vehicle was taken care of and at every step went above to give me peace of mind. They took care of getting it to the dealership for engine repairs and dealing with them and keeping insurance and myself informed. Any future repairs on my vehicle I will exclusively be going here.

I was upset because someone hit my new car in the parking lot but thanks to B&I I am very pleased!…read moreJason was very attentive, explained everything A to Z, and kept checking in regarding the car progress throughout the whole process. He told me in detail where the damage was, what the estimate meant, how long it will take, the rental car process, etc. B&I even gave me a detailed cleaning before I came to pick up the car. 5 star service, and 5 star repairs. I have had bad experiences in the past but this is where I'd come now every time. Highly recommend!

Fix my car really quick. All paper work smooth. Even cleaned my car like new. friendly staffs. All…read moregood. Sorry only they have 5 stars.

This is a top notch shop. Martin and his crew painted the front end of my car, installed new…read moreheadlights, and rear spoiler. They also buffed out my entire car and it looks like brand new! I use to own a body shop, and this is the first shop that I am impressed with. If you are in the Tacoma, Lakewood and surrounding areas, I HIGHLY recommend this shop, and it's easier on the wallet then the "big guys" This is the only place I will use now!!

I couldn't recommend Martiniano's enough! I got some paint scratches on my front bumper (pictured)…read morefixed, and they went above and beyond to sand down and repaint the entire bumper to prevent further peeling and scratches. The staff was extremely helpful, knowledgeable, and friendly. They worked really quickly and made so many efforts to make getting the work done easy for me. They were also much less expensive than other shops that I got quotes from!

I've had numerous vehicles painted here. The painter has great knowledge of how to make these…read morevehicles look better than factory. From factory paints to custom hot rods I,ve been impressed every time. Thanks Lakewood Auto Body!

John and his crew made my car look like new after my accident. They did a beautiful job. It looked…read moreso pretty and clean when they finished that I parked it until the weather was nice. Definitely recommend this place for autobody work! Very friendly and nice people work there.

I can't say enough good things about Image Auto Body & Paint and Dave. From the first call, he was…read morekind, helpful, and did his best to estimate without even seeing my car. Once I came in, he immediately made the experience comfortable and set clear expectations. My paint color is uncommon and not easy to match (probably a headache, honestly ), but Dave went above and beyond to get it right, and he nailed it. Communication was clear throughout, and he wouldn't let me pick up my car until he was fully satisfied. The result was better than I ever expected, and he even sent me home with touch-up paint. The price was fair, the work was phenomenal, and as car people, we'll absolutely be back. As a woman who's used to getting the runaround at auto shops, I truly appreciated how respectful and honest Dave was. Support local businesses like this you won't regret it.

Great! Job Great value and a man of integrity. Would recommend to anyone needing serviceread more

I'm really impressed right now and need to share. I took my car for repairs at the body shop my…read moreinsurance company wanted me to use, which was Lakewood Auto Body. When I picked up my car, last Monday....two and a half weeks late, the door was popping when opening and had to be shut very hard to close all the way. I immediately went back up there telling them it's not right, they told me it's the new panel, the new door, and the new weather stripping combination and I need to give it time. I took my car for service and the dealership said the door isn't right and I need to take it back in. I called the body shop again and explained what the dealership said, the manager told me again it's the weather stripping but I could bring it in today and they would look at it again, but he feels I need to give it more time. I called Lakes Auto Boby and explained, they said to bring it in and they could give me their professional opinion. I went to Lakes, at first they thought the striker just needed adjusted and offered to fix it there since it appears the other place doesn't want to do it. After more time they determined the door was too low and the hinge needed adjusted, which means going through the dash and probably why the other place didn't want to fix when I took it back the first time. They sent me with an estimate and told me exactly what I need to tell the other place to do to fix it so they can't keep giving me excuses. This wreck has taught me even if it's 100% not your fault your own insurance isn't on your side, unfortunately the person who hit me only had minimum coverage so I had to go through my insurance for repairs. You also don't have to go through the body shop your insurance refers you to and I wish I knew that and would have taken it to Lakes Auto Body in the first place!

Took my car to Kimball's after being rear ended and they had me in quickly, worked with the rental…read morecar place to get me picked up onsite and I was able to leave the rental at Kimball's afterward. The work they did was quality and so fast - I thought I would have to have it in the shop for 4-5 days, but they turned it around in just 2 days. Lovely gal at the front desk too - very sweet! Highly recommend!