I called the store and a real person answered the phone. Not only that, but he was knowledge and…read morehelpful for my question on getting a copy of my truck key copied. Will be back!

Hart Ace Hardware sits directly on Highway 100 in Bellevue just past or right before Kroger,…read moredepending on which way you are headed. I have been to many Ace Hardware's and I must say that Hart Ace may be one of my favorites for a few reasons... - Staffing - There were several Associates and all were friendly and helpful! - Size/Layout - This Ace is pretty good size with a good outdoor space, grilling section, a few specialty desks (hardware/paint) and it was all laid out quite well! - Stock - The place was stocked to the brim with all the goods that you need or never knew you actually needed! I stopped by for a few things and left with all I needed and an extra car cleaning tool that I did not know existed! Overall, Hart Ace is a solid Ace Hardware! One that I will certainly visit when needed...or when I just want to walk around and look at cool things.

Love this store! It's always reliable for miscellaneous…read morethings we need for the house or a great unique gift from amazing vendors. Truly something for everyone here. And the staff are the sweetest!

My husband's favorite store! He gets giddy when he speaks of it, and looks for any excuse to go. He…read morewas so excited to take me and show me around. This is what I discovered: -Hardware galore. -Specialty items, such as local dairy farm milk and Loveless Cafe items. -Great service. -Decent prices, but some things are more than I want to pay. -High end brands, like Yeti. -Coleman & Blackstone grilling section. -Store appears to be split; manly on the rt side (with tools, etc) and lady-like on the lft side (with jewelry, etc) -Have popcorn to snack on, while you shop. -Great clothes selections for male & female. -Great place to get gifts for males & females (always have seasonal and holiday items too.) My husband loves that you can come here, basically get what you need or want, and not have to go elsewhere. I have to agree. I really like this place too!

These guys are crooks! Overcharge for items compared to other Ace Hardware stores in the area!!!…read moreEven higher than prices on the Ace Hardware website!! Go elsewhere!!!!

Convenient Location when you don't want to go into Cool Springs or Nashville…read more We came today at 12:10, the store was "closed for lunch." The sign said they would be back at 12:45, it's now 1pm and no one is here. No less than 15 cars have pulled into the parking lot and tried the door before seeing the sign. As a business owner being closed during everyone's lunch break is wild! But losing out on 15+ sales seems like a really poor business model. We want to support y'all but can't say I will try this again.

The absolute worst customer service. Rude workers who don't care about their job. Foul language…read morein front of customers. If you need an Ace Store, drive a little further.

I placed an online order at this location across town because my local store did not have the…read moreproduct in stock.. I received an email confirmation that the order has been placed. I received an email confirmation that the order was ready for pick up. I called the store to make sure that the order actually was there and ready for pick up because it is a 30 minute drive in traffic. The person I spoke with put me on hold to check and make sure the order was actually there and ready for pick up and she assured me it was. I drove to the store to be stand at the counter for 15 minutes while they searched the computer for my order. When they found it they told me "sorry, we don't have your order and have not had the product in stock all day. No, we can't give you a refund, but they will process it tomorrow." I called the corporate office and they confirmed that the Store, not "the system" confirmed that the order was ready for pick up Hard to imagine how any place could be run more incompetently run.

Made a purchase of $1200. Per their website, free delivery and assembly. Delivery was not free as…read moreit was not within 10 miles (they said I was 11 miles). Said it would be delivered Friday and someone would call with estimated window. Basically, nobody has called and it was a total waste of my day. I called the store twice and both times was unable to get any delivery time. I will not buy from them again. Manager followed up. Delivery team had the wrong number which explains why nobody called or texted regarding delivery time. Apologized and gave me a cover for the grill . The true measure of a good business is not always getting things perfect, but how they react when things go wrong. I definitely recommend this location again.

They had solid support and willing to help and were good to deal with! Even when they had power…read moreout they were still responsive!

Best place for hardware! Helpful knowledgeable staff. You can save so much time compared to going…read moreto a big store.

Great local hardware store that carries more stuff than you'll ever need. Service is greatread more

I had an outstanding experience at Tripp's ACE Hardware! I had been seeing their ads on social…read moremedia for the Garden Center Grand Opening, and they definitely delivered on the hype. I've driven by this place many times, but finally decided to stop in since I needed plants and flowers for my spring garden--and I'm glad I did. Their garden center was fully stocked with a beautiful selection, and everything looked healthy and well cared for. The staff really knew their stuff too, which made the whole experience even better and the pricing was better than many bigger chain hardware stores. The event itself was fantastic. They had free food samples during a grilling demo that were so generous it felt more like a full meal. There was even a live radio station broadcasting on-site, which gave it a fun, community vibe. And having Bri's Homemade Ice Cream there was the perfect touch--her ice cream was absolutely delicious. What really stood out is that this place is so much more than just a hardware store. Their grill selection is impressive, along with everything you could possibly need to go with it. It's clear they've created a space that's both practical and enjoyable to visit. This was my first time stopping in, but it definitely won't be my last. Highly recommend checking them out--especially during one of their events!

I purchased a shop vac from another location and as I entered to do a return I was told they hadn't…read morecarried that brand in years (Craftsman). I had just purchased it a few days earlier down the road at another ACE. They reluctantly honored my return and explained that they were all individually owned and don't carry the same assortment. As I walked around I couldn't help but notice that they indeed did carry the same brand and model that I purchased. In fact, it's the only brand they carried. I guess the only thing they are out of is patience and understanding for their customers. I will obviously shop elsewhere.

We love our local Harpeth True Value on Columbia Ave. They go above and beyond with all our home…read morehardware needs, and have helped with various BIOLOGY CLASS & LAB needs over the years. In addition, they do the sweetest things for our local community, including an annual CHRISTMAS arts and crafts for children, a local dinner to say Thank You for shopping with them over the years (it was open to the public), the lovely koi pond out front that we visit regularly, and so many more ways they support our hometown. HIGHLY RECOMMEND them as the FIRST OPTION when looking for all your hardware and home needs. NOTE: We moved here during the flood in May of 2010. They and other local businesses helped so many families during that time. I've never forgotten and am still appreciative to Harpeth True Value and the others.

Today I'm shopping here for the holidays - but this place is excellent all year long. From hardware…read moresupplies to lumber, plumbing, gardening, paint, and lots of odds and ends... Harpeth True Value has it all and more. Friendly staff, fair prices, and conveniently located off Columbia Ave ( West Franklin).