We were driving from Texarkana to Austin this morning and a tires started to go flat. Pulled up to…read moreBurnett Family Tire & Auto and had a wonderful experience! Friendly, fast, and nice place with great coffee. Thanks so much!!

Took my car in Friday April 4th to have tire checked out after it lost 12 pounds over night. Guys…read morewere very professional and got me in right away. However severe weather had come in and did that play into them rushing their analysis. They came out told me they found nothing and they believed car would be safe to tow on Monday. We got 180 miles outside of Canton when tire blew. Please know that people put their safety in your hands and your job should be more thorough. Did storm play into quality of service received or is this common practice?

A true Godsend this company is. The staff was the most professional and helpful people I have ever…read morehad the pleasure to talk with when having a crisis such as a wrecked truck. The driver Mike was a wonderful young man that helped us out in the middle of the night after our accident and towed us round trip from Terrrel, Tx all the way back to Alexandria, LA on his time off from work. That man was a true American and Godly person who has a heart of gold helping us the way he did. I truly mean this business and the staff are the best in the business and Mike is a class Act! God Bless and Thank you so much! DLB

We needed someone to move our 10'x18' storage building. We had to have it moved today and the local…read moretowing company we had called earlier in the week told us that they don't do appointments just to call the day of. We called first thing this morning and they said that they couldn't do it because they only have one guy and he has to be here on call for the city. Big thank you to Captain Jacks Road Service who totally came through for us today! They did an amazing job! Told us they could be on sight within a hours. % would use them again!

TOP-TIER SERVICE - DEEJAY MILLER IS THE REAL DEAL!…read more I've had several vehicles towed over the years, and I can confidently say Deejay Miller with Hanks Towing & Recovery is hands down the best tow truck driver I've ever worked with--no question about it. From the moment she arrives, you can tell she takes pride in her work. She's professional, dependable, and goes above and beyond every single time to make sure the job is done right. I've used her services multiple times, and every experience has been smooth, on time, and completely stress-free. Her communication is excellent, her response time is on point, and she handles your vehicle with care and respect like it's her own. That kind of service is rare these days. I'll be honest--I was surprised the first time I saw her step out of the truck, because you don't often see women in this field. But after watching her work, it became clear real quick--she's not just good, she's elite. Skilled, confident, and fully in control of her craft. If you're looking for someone reliable, respectful, and truly dedicated, Deejay Miller is the one you want to call. She's earned my trust, and I'll continue doing business with her anytime I need towing services. Keep shining and setting the bar high--your work speaks for itself!

Good people and great service! The tech Byron kept me informed about what needed to be done and…read morelet me make decisions about how much I wanted him to do. He even called around and found a salvage rim in order to keep my cost down.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

One of the most thorough oil service events I've experienced as oil changes go! The service tech…read morechecked all major systems, reported on conditions and I left feeling like I'd gotten much more than a basic oil change for sure. Highly recommend!

These guys are amazing! I had a tire blow out but needed to be on my way to Dallas ASAP. Brian was…read morevery helpful and willing to offer any solution to help. He even waited after hours for my Uber to arrive! He didn't have what I needed in stock but my car was ready to go once I was heading home the following day. Cannot say enough good stuff about his customer service!

I was very happy with the service provided today. As soon as…read moreI pulled into the parking area, a gentleman greeted me and he got my car inspection underway almost immediately after I showed my proof of active auto insurance. I went into the pleasant waiting room, watched some Duck Dynasty that was playing at a good/low volume and within 10 minutes or less I was invited to pay my bill and on my way!

Got to me very quickly on short notice and got me back on the road. He's a lifesaver, if anything…read morehappens and I'm in the area he will be my go to!

Our RV developed emission control problems which prevented us from filling the fuel tank. We…read morecontacted Ricky and he was able to diagnose and fix the problem in a matter of a few hours. He followed up with us the next day to ensure all was well. Great service. Thank you for your good work and fast service.

My truck had a problem that was difficult to pin point. I had taken it to several shops for help…read morebut it got fixed when I took it to Ricky G's

Amazing knowledgeable owners and employee's Family owned…read moreand operated, very honest people, they will tell you if you need work performed on your automobile and tell you when you don't need unnecessary work done, I appreciate that so very much. GOD BLESS THEM AND PROSPER THEM

Took in an 01 cherokee with noises in the front end I pre diagnosed as atleast a bad steering gear…read more Bought jeep in PHX drove to visit friend in the Mabank area before heading home to Indiana. Called Tuesday set up Wednesday appointment 8:00am. I told them "I think it has a bad steering gear and maybe some other stuff maybe some linkages or something". They said "alright we'll have to do a diagnostic then still". They do a diagnostic and agree steering gear is bad but nothing else is gonna need an aligment too extra $60 no biggie. I bring them down a new one within an hour of them calling so about 11:00(had ordered some parts in PHX preemptively didn't want to wait). Asked if they thought they'd have it done that day said "maybe well we got lunch yet today". Anyway leave it with them get a call around 4 saying "it won't be today probably 10-11:00 tomorrow". Called at 11:00 next day not ready. Called at 2:00 not ready but they said "it's done as soon as a tech can get it an alignment. I said "so I'll be down at 3:00?". They said "yeah if we can get a tech on it". Anyway I show up slightly after 3:00 it's ready I'm like "cool" still got 14hr of driving still. Pay the $400 and change. Main noise is gone but still has a noticeable noise and sloppiness in front. Also they ripped my floor mat hook out of the carpet. The check sheet of alignment had the same red zone as before but I don't align cars so take that as you will. So anyway I take off and drive to MO. Stop about every 2 to 3hrs on the way. Feeling front wheel bearings and diff cover. First stop diff cover was warm stopped at TSC grabbed 3/8 square drive open it up took a good bit of gear lube and obvious sign rear main seal had failed. Right front bearing seemed warmer than left. Second stop diffs cool other than throwing a little fluid right bearing is hot and left is definitely warm. Continue this next day too get home. Both wheel bearings definitely bad and a bad rear seal on front differential. Summary wouldn't recommend if you're on a time crunch or for a sole opinion on mechanical issues. Price was kinda high too.