This has been one of the most frustrating and expensive endeavors I have gone through. We feel we are always ran around. There is always reasons what WE are doing wrong that need to fixed. If there is a storm that comes through, but thats our fault and now all of a sudden we need a new pole. We have done that run around several times. Now after replacing the radio and the poles, we were told it is on our end and our routers. Well after 3 routers, we are still having issues. We kept being told it was our router, our router, our router. So we changed them. We chose to have CG as they are a small business and we are all about supporting small businesses. CG keeps telling us that we are the problem and that we are left to fix it. We have done 3 routers and nothing. Our next door neighbors have a 1/4 tower we do, farther from the satellite they need, and their internet never goes out. This is extremely frustrating. We have spent all this money and still have terrible service! The dependability is not there. Yes they have come out countless times, and did not charge us for the service call. But no matter the number of service calls, we cannot get our service up and running. They change everything that has needed to happen and we were still not getting service. The offered no discounts for the service we were not receiving, the only kind thing besides the service calls, was letting us out of our contract. We would call because our internet would be out and they would say it's running fine on their end. There is no IT on the weekend and you are left to figure it out. They rightfully defend their business as any good business should do, but if you are not looking for a frustrating and draining process, find another provider. read more