These guys were responsive- even after regular business hours- and prompt. They came out right away…read moreand gave their quote soon after. Did I mention this wasn't even for a repair!? They have a very personal approach and treat you like family.

Compressor went out after 9 months, so I called the previous company who did the repair - Texas…read moreStar Aerobic. They wouldn't do the repair even though it was under warranty...stating the reason was because it was "a different part of the compressor!" After telling this story to Bill, owner of AM septic, he offered to replace the compressor at no charge! Now THAT is truly going above and beyond!

I've had 4 new septic systems installed with them, 2 of which haven't been used yet and 2 that have…read morehad issues in less than a year and a half. We have called to try and figured out why the septic for our shop has been overflowing into our office entrance way and they keep blaming on other variables. I've paid Plummer's to come out to confirm we have no issues with out plumbing and other septic companies who have came out and confirmed that it was improper installation yet slaughter will not take any responsibility and has blocked our number so we can't even call to tell them the issues we are having with a NEW septic system that is still under warranty. We have sh*t water going into our office entrance and crawfish coming to entrance due to water overflowing from the septic in 95 degree weather when there has been no rain for days Worst customer service Do NOT use this company. Now that we are filing reports with the county we are being told that many people have this issue with Scott slaughter. That when he is taking your money to install its all good but once he gets the money he could care less to finish the job the correct way. The owner is very unprofessional hanging up on us and not evening trying to address the issue We are business owners ourself and we understand mistakes happen but we do our part to try and resolve it and make it right for our customers especially when they paid for a service and slaughter seems to be the complete opposite where he could care less once he gets paid The system at our house, we were told that it needed to be pumped cause of dog fur (installed LESS than a year ago) and the guy tells us our warranty won't cover it and if the pump goes out it's on us. After calling that to be BS they had someone else come out and say it's from sludge and they weren't sure how it happened. We got another company to come out and they made a report saying the return lines were improperly installed and all three trash was going to the clean tanks with the filters causing the filters to get clogged and the pump to continually run and I sent that to them and they have YET to address it. Just really disappointing cause we trusted them and have paid tens of thousands to them for all of our systems and every single one in use has a issue. Chose any other company if you're looking for septic work. Literally a donkey could do a better job at the point. Atleast he'd have a reason to why is work is so unprofessional.

Absolutely unprofessional, the minute you give them ur money the will take it and run DONT USE THEM…read moreIF YOU WANT A GOOD WORK TO BE DONE office manager rude staff rude I don't can't even tell y'all my frustration. The light on septic went on took them two week to show up and they have to show with in 48 hours. They have always a soil excuse and never fix the issue. If you want a second handed shitty work go for it.

I had them replace my septic system and they were excellent! The owner, Lance, came out personally…read morefor the initial consultation which made the experience feel comfortable right from the start. The crew that came out for the install, ahead of schedule, were all very friendly and careful. I felt like I got the best price and the highest quality AND timely service all at the same time. I'd recommend them!!

Our experience was not a good one. They came to our home and after they left I received a bill for…read more$100. When I called and asked about the details of the bill I expressed my frustrations about them leaving a broken sprinkler and a sprinkler above ground at a 60 degree angle... Their response was that someone else dug out the don't around the sprinkler and that the sprinklers worked when they left. Now I have a $100 balance and the same amount of work to do before they came to the house. I would call someone else .

This company has friendly staff and great service. We had gone on vacation and one of our…read moresprinkler heads had broken somehow. They had it fixed before we got home as it was found during their monthly visit. THANK YOU!

I called at 8:00 a.m. in mid May after discovering our A/C had stopped working overnight. I was…read moretold a technician would arrive sometime before 6:00 p.m., but to our surprise he arrived before noon. The service technician, Jammy, was knowledgeable, quickly diagnosed the issue, replaced the faulty part, and had our system running again in less than 45 minutes. We paid the quoted amount (which seemed a little high but everything is these days) and were very pleased with both the service and having cold air again. Unfortunately, the billing experience afterward was confusing and extremely frustrating. Later that afternoon, I received an invoice via email showing a balance that was $120 less than what we had already paid. When my husband called to ask about the discrepancy, he was told we were OVERcharged that morning and that they would send the tech back by to exchange our original check for a new one reflecting the lower amount. The technician never returned to exchange the checks, and two days later our original check was cashed. We called again and was told we would be issued a refund that would be mailed to us (that we never received). The next week we began receiving emails and text messages stating that we owed an additional $120. After MULTIPLE phone calls trying to sort things out and MULTIPLE explanations for all of the discrepancies, I finally spoke with the head of accounts receivable. I was then told that the original invoice had actually UNDERcharged us by approximately 50%, and that the company had decided not to pursue the additional amount because of all the confusion surrounding the billing. The repair itself was excellent, and Jammy provided prompt, professional service. However, the billing process was disorganized and irritating and because of that, we probably will not use again.

They came out last minute and had the capacitor fixed within minutes. $500 in and out within a half…read morehour. Price seems a little high. But we needed the air fixed.

These guys are absolutely awesome!! Everything from the…read morescheduling to the service. Will definitely use them again and recommend them to everyone.

First Choice Septic came out and cleaned our septic system and did a very thorough job. Jim was…read morevery polite with a great personality, and gave us tips and hints to keep our system in tip top shape. Thanks Jim!

We moved into a rental home that previous tenants had pets that lets stains and odor on the carpet…read morethroughout. It was intolerable and I called Dante to discuss options to help us with carpet cleaning services. He was prompt and incredibly responsive. He came the same day reviewed options, method and types of products (safe enzyme cleaners) to cure our issue. He is an expert in his field and did an incredible job. The carpet is clean and fresh and ALL odor is gone! I'm not sure the age of the carpet, but I Assume it's a close to new as it's been in a long time. Pricing was fair and appropriate for the work he did. Super great guy and would hire again and recommend him without hesitation.

Dante cleaned our couch that was badly stained from pets, dirt, and even ink from a pen. He did an…read moreamazing job. Our couch is spotless! Thank you Dante! I would defiantly recommend!!!