Outstanding service. Nothing hidden with this company. Office staff very friendly and competent,…read moretruck arrived when agreed. This the second time we had our septic serviced by Burden's Pumping. It was affordable, efficient and a great service. Highly recommend for your pumping needs.

My experience was wonderful! I called them to pump my tanks and scheduled an appointment for the…read morenext day. They called when they were on the way, arrived on time, and performed the service efficiently and professionally. The cost was very reasonable, they even described how other companies find ways to charge more. The gentleman who performed the service is a retired veteran too! Couldn't be happier to support Burden's Pumping Service. Thank you for your military service and the pumping service!

JT was a lifesaver for me! After a home inspector noted concerns about our septic, JT came over…read morewith absolutely no notice. He thoroughly went over our system and gave me a report I was able to give to the buyers to alleviate any concerns. I went ahead and did a one year maintenance contract for the new buyers with him. JT also arranged a pump of the septic for me. Good business owners are hard to find. I am very happy with the response, interaction, and knowledge JT displayed. I am happy to recommend him to anyone needing any type of septic work/inspection.

My former septic company kept fixing the same issues over and over again. I was told for the second…read moreyear in a row, for a family of two, that I needed another pump out. I saw Mr. Morrison's business recommended by a few people on my local FB page and am so glad I called for a second opinion. He educates you on the system so you understand his recommendations. He utilizes quality parts and charges very fair rates. We, in fact, did not need a pump out but did need several parts adjusted. He also noted potential future work, and sited how and where issues were likely coming from so we could plan what we want to do about it when. We really appreciated his expertise and thoroughness!

This company has friendly staff and great service. We had gone on vacation and one of our…read moresprinkler heads had broken somehow. They had it fixed before we got home as it was found during their monthly visit. THANK YOU!

I've had 4 new septic systems installed with them, 2 of which haven't been used yet and 2 that have…read morehad issues in less than a year and a half. We have called to try and figured out why the septic for our shop has been overflowing into our office entrance way and they keep blaming on other variables. I've paid Plummer's to come out to confirm we have no issues with out plumbing and other septic companies who have came out and confirmed that it was improper installation yet slaughter will not take any responsibility and has blocked our number so we can't even call to tell them the issues we are having with a NEW septic system that is still under warranty. We have sh*t water going into our office entrance and crawfish coming to entrance due to water overflowing from the septic in 95 degree weather when there has been no rain for days Worst customer service Do NOT use this company. Now that we are filing reports with the county we are being told that many people have this issue with Scott slaughter. That when he is taking your money to install its all good but once he gets the money he could care less to finish the job the correct way. The owner is very unprofessional hanging up on us and not evening trying to address the issue We are business owners ourself and we understand mistakes happen but we do our part to try and resolve it and make it right for our customers especially when they paid for a service and slaughter seems to be the complete opposite where he could care less once he gets paid The system at our house, we were told that it needed to be pumped cause of dog fur (installed LESS than a year ago) and the guy tells us our warranty won't cover it and if the pump goes out it's on us. After calling that to be BS they had someone else come out and say it's from sludge and they weren't sure how it happened. We got another company to come out and they made a report saying the return lines were improperly installed and all three trash was going to the clean tanks with the filters causing the filters to get clogged and the pump to continually run and I sent that to them and they have YET to address it. Just really disappointing cause we trusted them and have paid tens of thousands to them for all of our systems and every single one in use has a issue. Chose any other company if you're looking for septic work. Literally a donkey could do a better job at the point. Atleast he'd have a reason to why is work is so unprofessional.

Absolutely unprofessional, the minute you give them ur money the will take it and run DONT USE THEM…read moreIF YOU WANT A GOOD WORK TO BE DONE office manager rude staff rude I don't can't even tell y'all my frustration. The light on septic went on took them two week to show up and they have to show with in 48 hours. They have always a soil excuse and never fix the issue. If you want a second handed shitty work go for it.

I had them replace my septic system and they were excellent! The owner, Lance, came out personally…read morefor the initial consultation which made the experience feel comfortable right from the start. The crew that came out for the install, ahead of schedule, were all very friendly and careful. I felt like I got the best price and the highest quality AND timely service all at the same time. I'd recommend them!!

Our experience was not a good one. They came to our home and after they left I received a bill for…read more$100. When I called and asked about the details of the bill I expressed my frustrations about them leaving a broken sprinkler and a sprinkler above ground at a 60 degree angle... Their response was that someone else dug out the don't around the sprinkler and that the sprinklers worked when they left. Now I have a $100 balance and the same amount of work to do before they came to the house. I would call someone else .

I called at 8:00 a.m. in mid May after discovering our A/C had stopped working overnight. I was…read moretold a technician would arrive sometime before 6:00 p.m., but to our surprise he arrived before noon. The service technician, Jammy, was knowledgeable, quickly diagnosed the issue, replaced the faulty part, and had our system running again in less than 45 minutes. We paid the quoted amount (which seemed a little high but everything is these days) and were very pleased with both the service and having cold air again. Unfortunately, the billing experience afterward was confusing and extremely frustrating. Later that afternoon, I received an invoice via email showing a balance that was $120 less than what we had already paid. When my husband called to ask about the discrepancy, he was told we were OVERcharged that morning and that they would send the tech back by to exchange our original check for a new one reflecting the lower amount. The technician never returned to exchange the checks, and two days later our original check was cashed. We called again and was told we would be issued a refund that would be mailed to us (that we never received). The next week we began receiving emails and text messages stating that we owed an additional $120. After MULTIPLE phone calls trying to sort things out and MULTIPLE explanations for all of the discrepancies, I finally spoke with the head of accounts receivable. I was then told that the original invoice had actually UNDERcharged us by approximately 50%, and that the company had decided not to pursue the additional amount because of all the confusion surrounding the billing. The repair itself was excellent, and Jammy provided prompt, professional service. However, the billing process was disorganized and irritating and because of that, we probably will not use again.

They came out last minute and had the capacitor fixed within minutes. $500 in and out within a half…read morehour. Price seems a little high. But we needed the air fixed.

The owner and the people working here are great! We had a dryer go out and they were quick to come…read moreout and bring and hook up a loaner while they evaluated our dryer. Once it was determined it needed expensive repairs, it was suggested a good used dryer as a replacement. We had thought to buy a new one but the condition of the replacement was excellent as well as the price. Thank you for excellent customer service and working to help your customers with finding good products at a good price!

We never expected to find a new washer/dryer and have it delivered on the same day! The entire…read morecustomer service from beginning to end was fantastic and we would highly recommend getting your appliances from them. Well done!

Bo came out and helped me quickly and efficiently. He diagnosed the issue right away, figured out…read morethe proper fix, and got everything taken care of for me. Excellent service, quality work, and great pricing. Highly recommend!