I was told to try CEX as I wanted to sell my iPhone X which was immaculate and they offer good prices but what a shambles and waste of my time. You cannot phone them and even if they have your number they don't bother to call you! As a result I had three wasted journeys and in the end sold it through Cash Converters down the road who gave me a very good price and you can call them, you have zero communication at CEX. There was a lot of people there to buy all the old stuff cheap but a lady in the queue told me she had bought a phone for her son from CEX at Christmas and this was her second visit as the phone wouldn't work, maybe be cheaper but then they don't always check it, seems like a pattern here, avoid!! read more