Graigner Games Cheetham Hill is in the Cheetham Hill shopping centre, opposite the Costa Coffee and…read morevery close to the Tesco store. This is a smaller store but still has a good selection of games on various consoles. I had 2 visits to this store, one through choice and one, which I was near enough forced to make, This review makes more sense if you read my one for the Oldham branch as well otherwise the events may be abit confusing. I went into the store and I bought the New Call of Duty game for £30, it was 5 pounds cheaper on the website but I got quite a lame excuse regarding that, that is a reduction for waiting times, I do feel that if they can do £25 online, they should be able to do in the shop as well. I ordered the game in new condition, so after making nearly a 10 mile round trip, I expected everything to be okay but when I got home, I noticed the game was open. I rang the store right away and they explained that they have to do that for display purposes but they would offer me a full refund, or a unopened replacement if one came in on the following days' delivery. As I was going to Oldham anyway, I tried to get the refund in the Oldham store and to put it short, they were very rude and said it wasn't part of the returns policy even though I phoned them and they did offer to give me a refund. This meant I had to go all the way back to Cheetham Hill, and somehow I had to fit this in on my already packed schedule. When I went back, without a fuss they gave me a full cash refund, I would of thought they would of gave me 5 pounds cash and the rest on my card, like I paid but this was easier, as they didn't have the unopened game come in with their delivery. I do feel this store done well to rectify the problem, but I am still furious they never told me in the beginning to save another 10 mile round trip, they just put the game in my bag without giving me chance to check it first but anyway it isn't my job to check it, they should of informed me. Due to this incidient, I can only give 2 stars, scoring 1 higher than the Oldham branch because this store rectified the problem "that wasn't in their return policy"

Grainger Games in Oldham, is not a nice store. I am not a fan of the Graigner Games franchise after…read moretheir Cheetham Hill branch sold me a "New" game, only to get home and it be opened. The Cheetham Hill branch kindly offered to give me a refund for the game, but as this is such a treck for me to get too, I visited the Oldham store. I rang the store on the phone, and they promised a refund. Hence I sent my friend to pick this item up and the staff were very arrogant, they mentioned that it was not in their returns policy to refund me when the game is working and the codes are unusued and that is what they do with the games. I later got a refund from the Cheetham Hill branch and they were kind enough, to give me a refund. I previously went in this store the next day and I didn't particually like it as well, I asked if they had a game and they explained they didn't due to selling out, but then the price risen in just an hour by 5 pounds at the Cheetham Hill store, who had it in. The store didn't have good selection and still advertised Black Friday products for stuff they didn't have. For the size of the store, the selection of games isn't very good at all and workers at Game stores, are meant to love games as much as people, I am not a big gamer and compared to them, It is like I spend every minute of every day on games. It doesn't take much for me to beat someones gaming knowledge, but if they was a boxing match between the strongest man on Earth and an Alien who didn't know how to fight, in that situation I would be the strongest man and the store the alien hence I have to give this store a single on star, to be hoenst that is being extremly generous.

Stopped here recently while on Vacation in Derby. I grew up here but have lived in the USA for…read morealmost 20 years and as such jumped at the chance to check out some retro goodness. I could have spent an hour in here. There were items I haven't seen since my teens and even though I don't currently own a ZX Spectrum I still bought a couple of games to display. Really nice owner and enjoyed chatting with her. Glad to see they've found a suitable new home and I encourage anyone over the age of 40 to spend some of your hard earned cash in here

Amazing stall , loads of games & consoles for everything I ever owned - snes , nes , Atari , Sega ,…read moreNeo Geo. Lots of boxed stuff too. Great place.

That's Entertainment is a small chain of video game/dvd/cd stores, owned by Music Magpie with 29…read morestores across the UK. With my "regular" store on Market Street in Manchester City center closing I decided to visit this slightly smaller branch in Oldham, which as I recall is my first time visiting the That's Entertainment franchise outside the now closed Manchester branch, This store is quite new to Oldham and it does look nice to brighten up the Spindells Mall but sadly it seems to not do anything more than that, as inside it is like a dumping ground in a way especially for the decor. The cases and stands used to hold the CD's, seems to be cracking and falling apart and it was hard to get your game out etc because of the layout of the shelves, which was quite frustrating. It was quite hard to find games such as for the Xbox too due to the layout of the store really not being very good to be able to find your way around, without having to look at everything else first, a staff member pointed me in the right direction, they didn't seem too welcoming or friendly and eager to do more to help. This store in a way can seem to be forgotten, being tucked away into that corner of the mall and sadly it doesn't seem to be doing anything to block that from happening, when I visited the store it just seemed like they didn't care, which was a shame. This store is dwarfed by the selection and customers in CeX nearby especially for used gaming, so sadly I don' feel this branch has done enough to stand out or even be worth a second visit for me too meaning I sadly feel it deserves a single one star.

TradeMeIn is one of the few, independent stores which buy and sell games, mobile phones and tech…read moreitems, it's most similar rivals include CeX and Game, both of which have stores nearby, for me this store is much more modern and vibrant than other trade-in retailers with a blue theme, it just felt clean and modern inside which you generally don't get with CeX. The location is in Leeds centre, although being in St John's it is a little isolated and doesn't get the footfall which the main city centre and the likes of The Trinity does. The quotes here for trading in items seems rather generous, although for my phone I had been quoted higher from both Mazuma Mobile and Music Magpie, the quote I was given was much higher than any mobile phone networks recycle scheme and their nearest competitors, Game and CEX. The store was a little small, so the selection could have been better. There was a large selection of more older games and DVD's compared too new-ones. I don't like their website, it makes it rather difficult to set up an order and the database just doesn't work online, for example, if you searched for an iPhone it would come up starting with 3GS first, with around 20+ pages, and if you search the iPhone name and model exactly, it doesn't come up so this filtering system just isn't working and needs work, to improve the customer experience before coming into the store. With trade-in prices on average better than its closest rivals, yet not the best overall and a good store feel which is how a trade-in store should be, of course, it can improve based on making sure it is easier to get a quote, and perhaps the size of the store and location to a certain extent, it still is a slightly above average store in general and anything less than a three-star rating would surely be an insult for a store which I see high potential in to be upgraded in the future.

Great place I've been going to for years, really helpful staff, if you have any questions or need…read moreanything just ask them and they'll do they're best for you. They won't try and rip you off or get you to buy the most expensive games, most times they will offer you a cheaper second had copy if they have one in stock, and if you ask them they will give you an honest opinion about a game if it's not a good game they will tell you! (i think the philosopy is if you buy a game you like your'e far more likely to go back! Massive choice of titles as well!

I have passed this shop probably 50 times and not even noticed it was a games shop, maybe it's just…read moreme being docile, but my partner pointed it out to me, so I though I'd go take a look. Quite a small narrow shop and could do with a bit more lighting, but they have quite a good selection of games and will order you titles that they don't have in stock. You probably have to pay £5-£10 more than you would online, I went in there today and spent £85, realising on the way out that I could have saved £20 if I'd bought from Amazon, but sometimes it's good to know that you're feeding a small business.

Stop by this small yet packed video game store that is filled with all kinds of consoles,…read morecontrollers, games, and even merch. Nintendo 64 was our first gaming console, so it was quite nostalgic to see everything from our childhood.

I was out shopping with my Grandma and a man (presumably staff) runs in shouting "****ing meat…read moreeaters ,you're all going to hell" He then goes over to the other staff and keeps shouting and swearing. Was not impressed. The other staff didn't seem to do anything to stop him. Decided against buying a PS4 game and left the shop. Not what I expect from that shop.

I had a Samsung Galaxy S6 edge that wouldn't turn on, so i sent it to that repair shop, i thought…read morethe problem would be the battery, when the phone returned to me, the charging port was damaged and they stole my SIM card tray, i then went to the shop and asked for it back, and when i inserted my SIM card, it only says Emergency Calls Only, i tried 2 different SIM cards and tried them on different phones, they worked on the different phone but not on my S6 Edge, the owner also told me that it was me that broke the charging port when the charger used to plug in before i sent it to repair! When i rang in, they said it could not be fixed! I DO NOT RECOMMEND ANYONE TO GO THERE!

My partner took her HTC 1 phone for repair, the asian male ( the owner ) said yes no problem we can…read morefix it, he took the phone and passed out a receipt. After a week my partner rang for an update on the phone, she was told that it couldn't be fixed, yet previously he said it could. When my partner picked the phone up the owner conveniently took the receipt off her and passed the phone back saying no it can't be fixed, on top of this the phone had been damaged further (the screws were damaged, the battery cover didn't fit back on and an electronic contact had been snapped off rendering the phone useless also the volume key was missing. Me and my partner visited the shop on the 10th April (A.M) to resolve this issue and we were told that ' this phone was never taken to the shop ' and he didn't have a clue what we were on about. This trader has been reported to trading standards and they have given us instructions and advice on resolving this issue. I would just like to add we are a couple in our 40's and don't have a habit of trying to get people in trouble but this is a really disgusting and incompetent way to treat the paying public.