That's Entertainment is a small chain of video game/dvd/cd stores, owned by Music Magpie with 29…read morestores across the UK. With my "regular" store on Market Street in Manchester City center closing I decided to visit this slightly smaller branch in Oldham, which as I recall is my first time visiting the That's Entertainment franchise outside the now closed Manchester branch, This store is quite new to Oldham and it does look nice to brighten up the Spindells Mall but sadly it seems to not do anything more than that, as inside it is like a dumping ground in a way especially for the decor. The cases and stands used to hold the CD's, seems to be cracking and falling apart and it was hard to get your game out etc because of the layout of the shelves, which was quite frustrating. It was quite hard to find games such as for the Xbox too due to the layout of the store really not being very good to be able to find your way around, without having to look at everything else first, a staff member pointed me in the right direction, they didn't seem too welcoming or friendly and eager to do more to help. This store in a way can seem to be forgotten, being tucked away into that corner of the mall and sadly it doesn't seem to be doing anything to block that from happening, when I visited the store it just seemed like they didn't care, which was a shame. This store is dwarfed by the selection and customers in CeX nearby especially for used gaming, so sadly I don' feel this branch has done enough to stand out or even be worth a second visit for me too meaning I sadly feel it deserves a single one star.

Graigner Games Cheetham Hill is in the Cheetham Hill shopping centre, opposite the Costa Coffee and…read morevery close to the Tesco store. This is a smaller store but still has a good selection of games on various consoles. I had 2 visits to this store, one through choice and one, which I was near enough forced to make, This review makes more sense if you read my one for the Oldham branch as well otherwise the events may be abit confusing. I went into the store and I bought the New Call of Duty game for £30, it was 5 pounds cheaper on the website but I got quite a lame excuse regarding that, that is a reduction for waiting times, I do feel that if they can do £25 online, they should be able to do in the shop as well. I ordered the game in new condition, so after making nearly a 10 mile round trip, I expected everything to be okay but when I got home, I noticed the game was open. I rang the store right away and they explained that they have to do that for display purposes but they would offer me a full refund, or a unopened replacement if one came in on the following days' delivery. As I was going to Oldham anyway, I tried to get the refund in the Oldham store and to put it short, they were very rude and said it wasn't part of the returns policy even though I phoned them and they did offer to give me a refund. This meant I had to go all the way back to Cheetham Hill, and somehow I had to fit this in on my already packed schedule. When I went back, without a fuss they gave me a full cash refund, I would of thought they would of gave me 5 pounds cash and the rest on my card, like I paid but this was easier, as they didn't have the unopened game come in with their delivery. I do feel this store done well to rectify the problem, but I am still furious they never told me in the beginning to save another 10 mile round trip, they just put the game in my bag without giving me chance to check it first but anyway it isn't my job to check it, they should of informed me. Due to this incidient, I can only give 2 stars, scoring 1 higher than the Oldham branch because this store rectified the problem "that wasn't in their return policy"

This branch of GAME is one of 2 in the Arndale, this is by far the biggest game in the Arndale, the…read moreother is just like a box. This is the store near Thorntons and WHSMITH. This is a bright store compared to other Game's, normally Gamestation's are dark and Game stores are bright and hence since the merger that hasn't change, especially with the Manchester Arndale's two branches. I came in here today, to ask the difference between the Day Zero and Standard edition of the new Call of Duty - After being given the Day Zero edition in the other game store, he explained the differences quite well, as I am not up with all the games in that catergary, he could of explained it better but I relativley understood even though his explination was more towards tbe stores target market of hard core gamers. Before going into administration, Game prices were really high priced, but now the prices have came down, they is some really good deals like they had for Black Friday and some, all year round but still some products are far too high compared to sites like Amazon. This store has a better selection than the other GAME store in the Arndale but this is probably because it is at least 3 times as big as it and the layout of games does seem easier to see. Despite being better than the other Game in the Arndale, as I have not purchased from this store in quite a long time, I can only match my rating for the other GAME store because I have not had a proper look at all their products and prices in this store, selection and bought a product in quite a while, It would be unfair to judge this store now on a experience of 1, 2 even 3 years ago so I can only judge based on my experience dealing with a member of staff and having a quick look round today.

pos and shelves are always of a high standard here and probably one of the best tech cabinets I…read moreknow of in most game stores..the staff here work hard to keep this place in good organised condition and it shows. They are always here to help and offer great advice to even experienced gamers who think they don't need it haha like myself.. Of course expect long queues if there is a new game release and especially around Xmas..but there's always the console area to help pass the time..that's if they haven't been nicked... Overall if you are not experienced in gaming and need to buy presents for those special occasions..come here..Oh and if you sell your phone here they will match CEX ..saves waiting in the CEX queue!

Grainger Games in Oldham, is not a nice store. I am not a fan of the Graigner Games franchise after…read moretheir Cheetham Hill branch sold me a "New" game, only to get home and it be opened. The Cheetham Hill branch kindly offered to give me a refund for the game, but as this is such a treck for me to get too, I visited the Oldham store. I rang the store on the phone, and they promised a refund. Hence I sent my friend to pick this item up and the staff were very arrogant, they mentioned that it was not in their returns policy to refund me when the game is working and the codes are unusued and that is what they do with the games. I later got a refund from the Cheetham Hill branch and they were kind enough, to give me a refund. I previously went in this store the next day and I didn't particually like it as well, I asked if they had a game and they explained they didn't due to selling out, but then the price risen in just an hour by 5 pounds at the Cheetham Hill store, who had it in. The store didn't have good selection and still advertised Black Friday products for stuff they didn't have. For the size of the store, the selection of games isn't very good at all and workers at Game stores, are meant to love games as much as people, I am not a big gamer and compared to them, It is like I spend every minute of every day on games. It doesn't take much for me to beat someones gaming knowledge, but if they was a boxing match between the strongest man on Earth and an Alien who didn't know how to fight, in that situation I would be the strongest man and the store the alien hence I have to give this store a single on star, to be hoenst that is being extremly generous.

No phone line to speak of and company as wholed continuously selling broken or counterfeit goods…read more Breech of UK consumer laws and consumers rights in that there are no advertised direcr communication methods and All std rate company phone lines now direct you to their website form which you will not receive a reply from in a reasonable time espaicially if you require a return/refund. It also says use social media handles for "urgent enquiries". This is a shambles and the social media handles are inactive and also rely on you being 14 and having access to these trash sites. Sold ps1 time crisis in such bad condition it wouldn't boot, sold a dualshock 3 and what came was decidedly not a dualshock. Had to spend bus fare and leave early turning up unannounced to get it sorted, costing me time and money when I tried for hours to sort it remotely, like you know, the way I purchased! There is another number to ring and that is actually a premium rate number, bet they have that active though further breeching UK law. Reported to trading standards this morning.

This branch of CeX is one of the newest big brands to come into Middleton, it follows a good number…read moreof big brands entering Middleton over the past one or two years which even includes the likes of KFC and EE. This store is quite small, tucked into the corner of the shopping centre and in-between Wilko and Middleton News on the Ground Floor. As I feel strongly about putting my hometown of Middleton on the Yelp map, I think this is the perfect place for Review 1256, to end my 13 day review drought. The store is quite nice inside, it is new so does feel nice but in other ways, it's just far too small and cramped, it can be quite hard to move down and you basically are forced to walk down in single file, slowly walking past without stopping to browse, due to the store's size it would be near enough impossible. I was excited when I heard CeX was coming into Middleton but this store just falls short of expectations, it is nice to have a brand like this in Middleton, but typical problems I've found with CeX and explained in other reviews, and the size of the store let this store down, to only warrant two stars.

With my last review for Game here in Oldham being in December 2014, I feel an updated review is…read moredefinitely needed, especially with a recent experience that concluded in Game, in my opinion deserving a downgrade to a single one star. This store is a decent size, and is now on Oldham high street, with the old GAME closing down in the Spindles, this store was formerly a game station until the transformation into one brand - Game, so you can expect to see most of the decor you would associate with a Game station. The store, as ever has decent stock and is of a decent size for a small town like Oldham, and of course they is a small area to play the latest games. The staff here were my main problem, I wanted to know if they was a particular game in stock, and they said yes and were close to selling me the wrong game for a higher price, which I was upset about, she seemed reluctant to helping me and slightly stubborn to check again when I told her it was the wrong game, she picked up. This is an easy mistake to make, but I did specify the required information so I was quite disappointed with this and how it was handled, which going along with other minor difficulties such as the old game-station decor and the store not stocking a great selection of new games, especially on consoles like the Xbox 360 and PS3, I do feel it deserves a single one star.

A good store anytime I need to get old technology CEX Is the first place I go as I know everything…read morethey get will work

If I could give less stars I would. Bought two games a couple of weeks ago. Just opened them and…read morethere are no discs in the cases. Money down the drain. I will avoid them in the future.

Review for CeX Arndale Manchester - A Wasted 24 Hours and a Damaged Device…read more I regret to say that my recent experience with CeX Arndale Manchester was not only deeply disappointing but also a telling symbol of why this company may not exist in the next 20 years. I handed in a pristine device, expecting a straightforward evaluation, only to have 24 hours of my time wasted, only to be told that my phone was "not sellable." More disturbingly, the device was returned to me with two fresh marks/scratches that were not there before. The damage was done, quite visibly, and the person who returned it to me a female staff member seemed unaware or indifferent to the fact that the device had clearly been mishandled during their assessment process. This kind of carelessness is not just unacceptableit i s corrosive to any customer-facing business. The irony here is tragic: the very company that prides itself on being a marketplace for used electronics seems to be accelerating its own obsolescence by treating both customers and their devices with such disregard. If this is how CeX treats the people it relies on to sustain its inventory, it's no wonder many consumers are moving toward decentralized tech trade-ins and platforms that operate with transparency, speed, and respect. In an age of intelligent automation, blockchain-based transactions, and next-gen peer-to-peer resale models, CeX's archaic and inconsistent service model epitomized by the careless behaviour I witnessed today is writing its own demise. It's no longer just about product margins; it's about trust, precision, and a future-ready approach. On all of these, CeX failed. This experience has left me unhappy and disillusioned, and unless there's a radical shift in professionalism and process, this may well be my last dealing with CeX.

No phone line to speak of and the whole company continuously selling broken or counterfeit goods…read more Breech of UK consumer laws and consumers rights in that there are no advertised direcr communication methods and All std rate company phone lines now direct you to their website form which you will not receive a reply from in a reasonable time espaicially if you require a return/refund. It also says use social media handles for "urgent enquiries". This is a shambles and the social media handles are inactive and also rely on you being 14 and having access to these trash sites. Sold ps1 time crisis in such bad condition it wouldn't boot, sold a dualshock 3 and what came was decidedly not a dualshock. Had to spend bus fare and leave early turning up unannounced to get it sorted, costing me time and money when I tried for hours to sort it remotely, like you know, the way I purchased! There is another number to ring and that is actually a premium rate number, bet they have that active though further breeching UK law. Reported to trading standards this morning.