Located on Liverpool's Lord Street, this branch of CeX is a decent sized store, albeit on the first…read morefloor you enter the store on it is slightly small. It specialises in selling second-hand technology such as consoles, games and even phones, where it buys from the public and then sells on. From the outside the store looks nicer and modern modern than other CeX stores, ditching the standard red sign and simply writing Entertainment Exchange with the CeX logo on the side, makes it has a nicer, more modern and higher class feel which is a smart idea I hope to see at more stores as that is simply what CeX stand for, to the point where it is one of my favourite parts of the store where it ditches its usual branding which I find hideous to something cooler. Going into the store the modern vibe seems to disappear, it is located up a large step and there are no lifts once you get into the store, so that's worth noting if you have trouble with them. The range of products available was decent, yet the store inside had more of a slightly cheap and more of a typical CeX vibe, not too modern, the overall cleanliness of the store also could have been improved drastically. Prices can be a little hit and miss, with some prices often costing the same to buy "new" elsewhere, CeX argue this is to give the person trading in or selling their used product back to them the best price, but in most prices one of the two prices isn't the best, so it is finding the balance to that. The store looks nice and inviting from the outside and it is in a good central Liverpool location, yet as you go into the store it doesn't scream a modern city centre location which I feel my closer branch Manchester Arndale in a way does, so I feel CeX on Lord Street only deserves a two-star rating due to the issues discussed.

CeX is a store where you can trade in your unwanted electronics goods (as long as they are in full…read moreworking order and in adequate condition) to be resold at the store. All items you trade in are fully tested to meet specific criteria, so there are no shortcomings when buyers decide to purchase pre-owned items. If an item you buy is faulty, there is a refund policy as long as you return the item with the receipt. I have been a registered member with the store for about 3 years and ever since, I have traded in many items (mostly dated mobile phones) as I often like to keep up with the trend when it comes to anything technology related! Once trading in, there is the option of 'exchange' or 'cash' but whichever you choose, there is not much difference in terms of value. It all depends on your preference. It's an ideal store for those who are into gaming, mobile phones, computers and mp3's however it if you decide to buy any of their goods, items will usually be more expensive than the RRP which in a way does not make sense because products are pre-owned; this is actually their way of making profits so be warned. Personally I would suggest this store if you wish to trade in for cash or want to buy second-hand games (these are always cheaper) but everything else is has a bigger price tag.

Wow Game, this and Gamestation and Electronics Boutique were my favourite places to go before I…read morediscovered Pokemon cards, then women! This is quite a big Game store too, with queues down the road when new consoles and sequels to popular games are released, release parties and a wealth of stock. My only criticism on the Game stores are the little time that they give to trade ins, pre owned games and retro consoles and games. Seeming to drop an old console along with all its games as soon as another new one comes about! But still, if you're looking for a new games console, a console accessory or a game, look no further as these get all the latest releases on their day of release! The staff are all very knowledgeable and the place is very friendly! They also offer great discounts on chart titles and consoles if you decide to trade in a fairly recent game or a console that's in good condition!

great for information and getting games on relise but a bit pricey and dont give much back on trade…read moreins other than that it is a very helpfull shop

This outlet of GAME is one of my favourites. The shop is in a great location and it is very large…read moreinside. The deals they have are quite good and the staff are really nice. The variety of the stock is greater than any other GAME in the region and this means it's the best place to go for games.

From the owner: Visit your local GAME Store in Ellesmere Port and find awesome gaming deals now.read more

***DISGUSTING SERVICE*** Been a loyal customer [family of…read moreshoppers] at the store in Bury [Lancashire] for over a decade. Visited on 13-Sep-2021 and took 2 items to till both of which were in the sale section [lots of the same items were reduced]. Took items to till and and was informed by Team Leader or Manager that 1 of the items was not reduced. I asked if they would honour the price and first the staff member stated that customers change the labels! The insinuation here being that within seconds of entering the store and picking up the 2 items I had somehow managed to remove and replace the price tag in plane sight of security/staff [these items have tamper proof stickers so if you did try to peel them off they fall apart]. Then informed that all items had been reduced in error and they would not honour the price. The staff member basically did not want to resolve the issue and demonstrated a real bad attitude. I was with my wife so remained calm, polite throughout, did not raise my voice, did not swear. The only comments made by me were "this is not good service" and that "I will leave the items". I then contacted SmythsToys online to purely make them aware of the mislabelling and was informed [QUOTE] "....our staff will not tolerate abusive behaviour... we define abuse in our internal guidance as shouting, swearing, name-calling, threatening, disrespecting, personally insulting, or attempting to blackmail". It seems despite having security staff, CCTV, a full customer account of events where all a customer wants is an apology that SmythsToys would choose to trust a poorly trained and arrogant employee than loyal customer who ultimately pay their salaries. Think I will be buying all our computing games, toys, bikes etc from elsewhere.

Easy to access the displays are amazing most of the video games are at reasonable prices I will be…read morecomming back soon

I bought a game from them and never even opened it a couple months later I tried to return it and…read morethey said there is a tiny scratch so they can't take it

Absolutely diabolical! Went down to cex today to sell my first edition pokemon pearl. COST ME MY…read moreWHOLE LIFE. i go over to this goth kid and say to him " hi id like to sell this game please" and i pass it to him thinking id get my moneys worth but no he says to me " 10 quid cash or 200 quid in store credit" are you taking the mickey mate.

goth ppl :) games are everywhere which is unexpected, stinks of monster and biftasread more

GAME made headings in June regarding the fact as a company they are struggling with a potential…read morebuyout by Mike Ashley and Sports Direct - take a look at this branch in Warrington's Golden Square and it is pretty easy to tell why. As well as the issue with mobile phones - which I've explained in detail in the review for the Brighton store, this store as a HUGE selection of pre-owned goods to the point it becomes more like an exchange store, similar to CeX so the selection of new products seemed to be quite rare in the store - the products that were "new" were really expensive too - much more expensive than giants Amazon and other retailers - now considering Game is the major player in their industry with no other store which is similar surviving, you'd expect there to be some decent deals other than on the pre-owned games - are they seriously trying to go down the CeX model? The staff also seemed disinterested - there were two staff members working which was good however they might as well have not been there at all with staff just sat there on their phones and ignoring customers who come into the store. Dreadful selection and pricing of "new" games compared to any other high street or online retailers and staff who don't care - this store sadly sums up the decline of GAME throughout the years - and by the sound of things, they better get their act together quick. 1*

It's a chain store, but it's the management that let's this particular store down they have been…read morehere a long time(no promotions then!) In the past I have taken defective software back and what a reception I got, totally unhelpful, no consideration for the customer they even went further, made snide comments and the manager even licked his tie and rubbed a game disc presumably to check if I had brought him back a pirated disc, and he could get the ink to run, he did this in my presence. Shocking service from totally unprofessional staff. The store seems ok until you have a problem with your purchase. There are plenty of good computer stores in Warrington, use them!