When you have the Liffey Street and George's Street stores on offer, you don't need to bother with weak alternatives. With surly staff (the worst of the many Cex stores I've visited), insanely loud music playing in-store (thrash metal and F-bombs galore, just what you want to hear on a Saturday morning while kids shop with their parents), as well as having items on sale that are not fit for purchase, I cannot stress enough how negative of a shopping experience it is to visit this store.
Comments to their customer service are without value, as Cex outsource all of their complaints to a call centre in India, and the people there are not directly connected with the antics of the store. That said, be sure not to lodge a complaint, as the store management in Westmoreland Street actually do take it out on your statutory rights.
Stick with George's Street and Liffey Street, and steer clear of this disenfranchised franchise. read more