We had an AMAZING experience! Chad was attentive, kind and not pushy at all! I highly recommend…read morechecking them out the next time you are in the market for a car!

I checked out this dealership on the advice of my brother and parents. I was shopping for an…read moreupgrade truck from my Chevy Colorado. The problem...I live almost 3 hours away. I called and spoke with Barb Bailey in Sales. She was so very helpful, kind and polite. I told her what I was "hoping for". Instead of telling me to look in the website and figure it out for myself (like three of my local dealers), Barb said that she would get back to me. After dealing with my local sales people, I didn't get my hopes up. Quickly snd efficiently, Barb called me back a short time later and said she had the perfect truck for me. It had everything I wanted and even MORE! To top it off, the cost was many thousands less than local dealers wanted for a "basic" truck. We made arrangements for me to come the following Saturday for a test drive and possible purchase. There was absolutely no "pressure". Barb was actually working in my behalf which is a first for me when car shopping. What was I walking into? "No pressure".....I have never seen this in any car dealer. I test drove the Dodge Ram Truck and immediately knew it was my dream vehicle! Again.....no pressure!!! I decided to go for it! With a genuine smile, Barb helped me through the process. She is such a pleasant person!!! I had the pleasure to meet John Beemiller, the Finance Manager. Again...ZERO pressure and so VERY kind and helpful. We got the finance stuff taken care of very easily and painlessly. Hmmmm.....Two out of two people were to nice to be true..... Then I met Erik Shaffer, Sales Manager. He graciously thanked me for my purchase but his main intent was to thank me for my work during the COVID crisis. What a nice gentleman! I dealt with three people here. EVERYONE was caring, "genuinely" nice and treated me like a friend. This place is NOT your typical car dealership by any means. This Sales team sets the bar for the way things should be in car sales! It doesn't get any better!

DO NOT BUY FROM THESE PEOPLE!! They are con men, liars, and cheats. I purchased a Corvette from…read morethem and the car had so many issues that it was unsafe and I had to put almost $20,000 in repairs just to get it road worthy. I realize that a used car is sold "as is" but the fact that they sell cars that are outright dangerous is obviously not something a reputable company does. They made promises to help pay for some of the repairs and when the time came to pay up they pretty much disappeared. I sent them a certified letter calling them out on false advertising issues, auto safety, and unkept promises and the letter was never signed for. Avoid them at all costs.

This company tries to sell corvettes that are supposedly numbers matching when in fact, they are…read morenot!!! I've been through two ebay sales where they advertised the cars as numbers matching but when pressed for the numbers to verify for ourselves they were proven to be NOT numbers matching!! Be very careful with this company and make sure you do your own research to verify the numbers. Do NOT take their word for it. Ebay has since removed their listing and they are being investigated by Ebay for misrepresentation of vehicle information!!!!

[Experience with vehicle repair and car rental.]…read more My car broke down on the turnpike, and this was the ONLY place in Bedford that was A. open, B. worked on motors, and C. also rented cars. 3 hours from home, and 2 hours from my destination, I was stranded. the folks here were so kind and understanding of my situation. I was able to easily rent a car to get where I needed to go, and I would leave my car at the auto shop while they repaired it so that upon my return, I could return the rental and drive my car home. The rental process was easy, and, although I would have driven anything at that point, the rental was in great condition. The staff kept me in the loop with regards to the (bad) updates on my car throughout the duration of its stay, via phone calls and texts. When it became apparent that my car would NOT be fixed by the time my excursion was done, they worked out payment over the phone, and provided answers to all my questions. The car needed a new engine, a new radiator and a new coolant system. When it was time to me to pick my car up, the only available day was one where they were closed. They left my car for me in the lot, and I was able to get it with an extra pair of keys. I am NOT car-savvy, and I was in a really tough situation. These guys were professional but empathetic, and really held my hand through the whole thing. which, as a not-car-savvy person, was exactly what I needed. And if they weren't so far away, I'd absolutely go to them again.

Husband was approved for vehicle. he decided to put down what they ask for. upon that was told he…read moreno longer qualified for vehicle. but they wanted him to go ahead and put insurance on a vehcile he didnt even have in his name yet. if he would have done that he would have been out the money for the insurance. what kind of practice is this? better educate your sales staff the price you quote isnt always the price you need to pay. tell people up front before someone gets the law involved due to mis representing your self

Bought my truck and car from there. No issues with the process and the service department is…read moreawesome scheduling and handling all my vehicle needs.

My wife brought her Chevrolet in for service. The service department immediately told her she…read moreneeded a new engine and tried to sell her a $7000 engine. This was not the case at all. They then said it has a leak but they were not sure where it's leaking so they have to replace all the gaskets. After over $3000 later, and a week staying in a hotel, the engine is leaking coolant again. When my wife contacted the service manager Jordan, he was rude and would not take responsibility for fixing the issue. He said to bring it to a Chevrolet dealership where we live at in Michigan, and they would fix it for free. This was absolutely not true. The entire service department was rude and just wanted to make money. I would highly recommend avoiding this place for any kind of service on your vehicle.

I took my 2022 ford transit van for a simple oil change and tire rotation. After I picked it up I…read morenoticed that the rear cargo door was damaged to the wrapping on the door it had two tears in it. Looks like they backed it into something. I took it back the following day and the service manager was out sick. Left my name and number and they said he would call when he was in. Never called. Took it back 6 days later and he said they could not have done the damage it must have happened in there parking lot. So beware taking your vehicle there for service because they do not standby there responsibilities!

I took my vehicle there to have the sunroof repaired. $150 and 4 hours later, they text me is…read moredone. Except all they did was confirm that the sunroof was broken. I would need another appointment to get it fixed. If they "knew it was broken they would have scheduled more time." I guess starting that the sunroof motor is not working and the sunroof is stuck open didn't explain enough that it is broken. Then I get the vehicle back and it smells like soneine was smoking in it. They get a one star because they at least changed the oil without screwing it up. Besides that, if it were possible for negative stars I would have done it.