1. Cervantes Water & Ice

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Glendale, AZ

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Cervantes Water & Ice

4.9 (10 reviews)
Closed • 10:00 am - 8:00 pm

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1 year ago

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10 months ago

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2 years ago

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2 years ago

My daughter in law & I enjoy coming here for a weekly treat, no matter what we choose we're never disappointed

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1 year ago

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2 years ago

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3 years ago

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Glendale Water 'n Ice - Thrifty I've cream with new and staple flavors

Glendale Water 'n Ice

4.1(34 reviews)
4.1 mi
•$

I honestly love this place. I buy my water here but most of all it's the customer service. The…read moreyoung men that work here are beyond kind. They always ask if I need help and are always super sweet towards me and my boys. They have thrifty ice cream, snow cones, ice cream cookie sandwiches, shakes and all! I've gone to fancy ice cream parlors and spend a shit ton of money, for absolute garbage. Here? I've cream taste great! The customer service is stellar! And the prices are perfect!!! I just told my boys that they will forever remember this place since we always come here. Most definitely recommend!

My visit on Sunday, September 6, will be my last. The lone employee was unlike anyone I've…read moreencountered in customer service. Judging by the most recent comments in Google Reviews, this is not an isolated incident, and I hope the owners become aware before their business plummets, if it hasn't already. I bought the cheaper water, 40 cents a gallon, and the young man charged me for the more expensive, 90 cents. I was late noticing it, brought it to his attention. So he refunded my cash and we started over. No big deal. I brought the cart back in after loading the water, and he asked me "What's a dollar worth?" not once, not twice but maybe 10 times. I repeatedly told him I had no idea what he was talking about. i thought he was kidding, but continued to ask the same question in a condescending tone. Finally, I surmised he was saying I owed him a $1 even thought he was the one who gave me change. I tossed the dollar on the counter and asked who his boss or owner was. I would like to speak to him/her. He said, "I'm the boss." I asked if that meant he was the owner. Just repeated "I'm the boss." I told him he acted like an ass and I wouldn't be back. He said it all was my fault because I didn't specify what time of water I was buying. In previous visits over more than two decades, every other employee has either noticed, or asked me. The whole incident was unbelievable. I've been coming to this location since it opened. I've never had a bad experience. Until now. I will not be back.

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Zero One Ice - Blue Lagoon milk tea with boba

Zero One Ice

3.6(49 reviews)
4.2 mi
•$$

I had subscribed to their newsletter years ago and occasionally received coupons to save some money…read moreon my next order. I had received such coupon a few weeks ago for my birthday and made specific plans to stop by here after my son's appointment. My son's appointment ended way sooner than anticipated and we got here early. We were looking forward to bringing drinks home to enjoy and waited it out for their opening. Sadly, opening never happened while we were there. Lights were out and doors still locked at 11am. I called the store to see if anyone would pick up. No one ever did after letting the phone ring for a solid minute and never saw movement inside. Still, we waited a couple of more minutes before leaving just in case someone was running late. No one ever showed and we ended up leaving by 11:10. There were no signs posted saying they were going to be closed or opening later today either. Had I known they were never going to open on time (or at all - I don't know), I would've never made this stop and came home 30 minutes sooner. I wanted to show my support to a local business but they are now permanently off my rotations list after this debacle with their newsletter unsubscribed. Not a huge loss now that a 85c Bakery Cafe has opened super close to my house. I've been going there very regularly and they've proven themselves to be reliable.

Amazing taste and great flavors. Definitely a great spot with affordable drinks for any type of…read morephoenix summer heat!

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Cervantes Water & Ice - waterstores - Updated October 2026

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