Don't listen to all the bad reviews except the one when they are closed but that doesn't matter the…read moreshaved ice is soo good also the ice creams and everything else

I've been here a few times now. The water tastes clean. I'm now addicted to the ice. They have…read morethrifty ice cream! Snowballs are so good- its a snow cone with a scoop of ice cream in the center. Definitely a great place for water, ice, and cool treats.

I honestly love this place. I buy my water here but most of all it's the customer service. The…read moreyoung men that work here are beyond kind. They always ask if I need help and are always super sweet towards me and my boys. They have thrifty ice cream, snow cones, ice cream cookie sandwiches, shakes and all! I've gone to fancy ice cream parlors and spend a shit ton of money, for absolute garbage. Here? I've cream taste great! The customer service is stellar! And the prices are perfect!!! I just told my boys that they will forever remember this place since we always come here. Most definitely recommend!

My visit on Sunday, September 6, will be my last. The lone employee was unlike anyone I've…read moreencountered in customer service. Judging by the most recent comments in Google Reviews, this is not an isolated incident, and I hope the owners become aware before their business plummets, if it hasn't already. I bought the cheaper water, 40 cents a gallon, and the young man charged me for the more expensive, 90 cents. I was late noticing it, brought it to his attention. So he refunded my cash and we started over. No big deal. I brought the cart back in after loading the water, and he asked me "What's a dollar worth?" not once, not twice but maybe 10 times. I repeatedly told him I had no idea what he was talking about. i thought he was kidding, but continued to ask the same question in a condescending tone. Finally, I surmised he was saying I owed him a $1 even thought he was the one who gave me change. I tossed the dollar on the counter and asked who his boss or owner was. I would like to speak to him/her. He said, "I'm the boss." I asked if that meant he was the owner. Just repeated "I'm the boss." I told him he acted like an ass and I wouldn't be back. He said it all was my fault because I didn't specify what time of water I was buying. In previous visits over more than two decades, every other employee has either noticed, or asked me. The whole incident was unbelievable. I've been coming to this location since it opened. I've never had a bad experience. Until now. I will not be back.

Gentlemen gave me a quick tutorial as to how to use the alkaline water machine. Very simple and…read moreeasy to use. Great customer service and tasty alkaline water! Definitely will return for future refills. Ice is also **update** Store now has this REALLY good nugget ice. Similar to Sonic ice! Good chewing ice. Lol

Very good owner...interacts with all customers equally...fair price...Very good price for…read morealkaline...hours are shorter than others but if you plan right then you should be able to make a trip there..highly recommend

First time at this store located in the El Super Shopping Plaza. Brother-in-law recommended we go…read moreto get Thrifty Ice Cream. Place was clean and lots of people going in to fill their water bottles, including alkaline water. Our party of four picked up our ice cream. They have a great variety. I had an ample scoop of black cherry. There were two tables in the store and we enjoyed the ice cream and nostalgia. As kids, going to Thrifty Drug Store was a treat, mainly because of the ice cream. Your choice of , 2 or 3 scoops. Drug stores are long ago gone, but you can still get the ice cream at many water and ice stores.

Avoid this place if you need water jug products!!! After years of alkaline water refills and kids…read moregetting ice cream here, I needed to get new bottles. I decided to support a small business instead of a chain store and I spent over $100 on 4 new ones. They immediately leaked while on a jug holder with a slant. I had puddles all over the floor. I thought it was just the lids so I went back to get new ones and ask what I should do. I was told to take a video if the new lids didn't work. 4 visits, several phone calls and texts (directly to staff, not the actual store), being accused of laying bottles down the wrong way when my videos clearly show they were not and I FINALLY got a refund over a month later. The owner "Mr. Kim" is extremely difficult to work with. You can't reach him directly and apparently doesn't even live in AZ so I was asked to wait until he was physically back in town to deal with this. The website and email are a scam. He never contacted me directly. Initially, I didn't even want a refund; I wanted to fix the issue and ensure they were aware the products leaked when used as intended (he sells similar stands in the store) but it became abundantly clear the unavailable owner does not care or appreciate customer loyalty!! There was never an apology or a bit of concern from the owner for the inconvenience of multiple trips to try to make contact with him. We've spent thousands here over the last 5 years for alkaline refills at home and for a family business but we will never return after being treated this way. Buyer beware!

This is my favorite store,bern going since they opened. The owner,wife,worker,Jeff is also great…read more They have the best Cappucino Chip coffee ice cream.

Gotta love those little windmill-shaped purified-water vending stations in many parking lots all…read moreover the city. Just a quarter for a gallon of pure drinking water and the dispensers are sanitized daily, unlike other water vending stations. The company donates to charitable causes and its founders created the Daily Service Foundation, which helps support children and families in need around the world. So it feels good to support their business.

The average person could live without food for nearly a month but we could only survive about one…read moreweek without water --- that's how essential water is to human life. Some of us can't go a day without coffee but that's a different story. This place is great. The owner, Dwight, is the sweetest and most charismatic guy ever! While you can get your water jugs filled here ($0.30/gallon unless it's Wednesday when it becomes $0.25/gallon), they also sell Thrifty ice cream here! They also sell little snacks if you're feeling peckish while you wait for those 5-gallon jugs to get filled and there's ample seating. Don't forget to tip the lovely staff here for your ice cream cone. Service is great and this place is clean. Stop in for your water and ice cream needs!

Our family has been using Watertyme behind McDonald's on 75th south of Thomas rd for over 10 years…read more The store is clean, the water tastes great and the ice is the best. They also sell Thrifty ice cream cartons and cones. You cant beat it for the good service. Check out this friendly family owned small business. You will be satisfied with the water and ice you take home

Love this place my and my kids go all the time ! Always nice and clean. Not to mention very…read morefriendly.

Like many, I hate tap water in AZ. This is the best water store in proximity to downtown for…read morefilling up 5gal jugs. The family who owns and runs this place is quirky, and the son is better customer service wise than the dad for sure but it's a self serve water store...... it's not really required. All in all, the water quality is worth the drive and the sweets are just a plus

Service is always friendly. Sometimes it takes a little bit of time but they are making it right…read morethen. My favorite is the shark attack. I add li-hing powder on it. The gummi sharks with li-hing are delicious. They have so many different flavors to choose from but I'm waiting to get tired of this one first, which hasn't happened yet. Pro-tip: get it Hawaiian style, ice cream is at the bottom and you get a lil drizzle of vanilla cream on top Will I be back? Obvi. This is a great place for summer treats when it's hot outside, which is almost every day....

Super cute snow shop. Lots of flavors and options. Staff is friendly. They have a drive thru, it's…read morenot a window it's like a door just park there and they will come out. They also have inside seating. In the summer or any time this is a good place to fill the snow cone craving.