Salesman Jackie Babani and acquisition agent Jorge Carta at Brickell Motors have renewed my faith…read morethat good and honest people in the car sales business still exist. It should be noted that this was my 3rd vehicle purchase within about 12 years from this dealership. About 6 months ago I got a notice in the mail from Brickell Motors with a very attractive trade-in offer for my existing vehicle and I saw some great deals advertised on the internet for a new one I wanted. I came in for a service visit and met with Jackie in sales. That day we were just too far apart on the numbers and didn't reach a deal. The trade-in this dealership actually offered when I came here was much lower than the one they'd mailed to me - I was told that was due to "lawyer speak" and fine print in the ad they'd sent me. Also, the pricing I'd seen on the internet for the vehicle I wanted required that I lease it which I never do, and had a few other conditions that left me out. That said, even though we couldn't make the deal work that day, the one thing that struck me about Jackie was his honesty. When I was serious about buying again recently, I came here for an oil change and inspection and explained that while my vehicle was being serviced I wanted to see about buying a new vehicle while trading my existing one. I'd done my research on the price of the vehicle I wanted and knew what my trade was worth, I'd already been in contact with another GM dealer and had an appointment to see them the following day. Whichever of the 2 dealerships made me a better deal, would get the sale. Jorge Carta came to meet with me first, looked at my vehicle, took me to his office and put together a solid offer for the trade. He then took me to see Jackie the salesman who I knew from before. Unfortunately the vehicle I'd seen on the internet had been sold, but they had 2 similar ones in stock in the color I wanted, but with a few more options. We took a similar model for a test drive, and on the way back to the dealership, we stopped at one of Brickell Motors' storage lots to grab the one I was actually interested in. Their first offer wasn't terrible, but it was higher than where I needed to be financially, and the vehicle came with options like a heated steering wheel and seats which are unnecessary in South Florida. I asked Jackie if any other dealerships in the area had the exact model and features I wanted and he did look, but also thought he could make an agreeable deal for the one they had in stock. He met with his manager a second time, came back and made an offer that was solid and we shook on it. He filled it up with gas, had it cleaned and serviced, sent me to see the finance person to sign all the paperwork and I was out the door in my shiny new vehicle within about an hour after we agreed on the deal. Completely happy with this transaction for sure...

This review is solely about Luis Valdivia the service manager who ive tried to speak to…read moreFor about a month, i called 6x in one day and everytime i go in person hes never available and the only response i get from the front desk girls is that he will call me back (he has never called me back) or hes in a meeting, ive had my $120k Hummer in service for over 2 months and its currently still there awaiting parts, and Ive been trying to speak to him about my situation and he hides behind the service reps and never calls me back, its seems like he tells Sistina to call me but theres only so much she can do, at this point i no longer care to speak to him as im currently in the process of lemoning the vehicle.. but the horrible lack of attention of care from Luis needs to be brought to someone attention, i find it super disrespectful that he cant even call a customer back On a brighter note the dealer itself is amazing from my sales rep and fianace GC and service rep Sistina they are always following up with me and keeping me up to date with the status

super dope place, has the most niche pieces you could look for. Ronald is the the owner and the…read moredopest guy!! they have two fixed male cats (1yr old) that are looking for a home!! pip is the one in the picture and they have another one named skip, super cute and very sweet cats!! "pip and skip"

Hard to find parts JV auto parts will find it for you Great price great customer service....read more

After a long enjoyable birthday weekend, I woke up to a flat tire. I had originally asked CARMAX to…read moretake a look at fixing it, but when they returned my car 2 weeks ago we saw they completely forgot to tend to it. So, here we find ourselves in North Miami at an Air bnb having to call a tow truck with AAA and have a headache of a morning. Luckily the tow truck came pretty quickly. AAA had already located Piper Automotive on the phone that was an approved AAA business, so I had it sent there. While I was at work, Luis called and texted me updating me on what needed to be done and what didn't, which was a huge help. We ended up needing the 2 brand new front tires, which was expected. However, we also ended up needing to plug the right back tire due to having a tiny nail inside. We also asked for an alignment because it's a must when you get new tires. In the end, Piper was able to receive the car before 11am and fix everything by 5pm. They close at 5pm, but they stayed available for me to pick up my car at until 630pm, which was such a huge help. Besides the overall cost being a little more than expected, the experience went smooth, quality seems good and I'd recommend them.

My car was sent to this shop because of its partnership with AAA, of which I am a member and pay…read morenorth of $60 per month. They ended up charging me $360, and all that was needed was a new battery. The mechanic and I both thought originally that it needed a new starter but an hour later they were able to jump it. It would have been nice for them to offer me to come by and pick it up but they said they could get me a good deal with the battery because of my AAA membership. Little did I know they still hit me with a $130 fee for "diagnostic" even though I didn't ask for one. They also tried to sell me on additional issues that may creep up in the future, but everyone does that so no big knock there. The staff was friendly enough and they were quick, so that's something. But you can definitely find better value than here.

My truck broke down in a Publix lot just about one mile away from this shop. I needed a new…read morestarter, which was a big job with parts and labor because of where the starter is located. I had called around a few places before settling on this one. I was lucky enough to be able to get towed with my insurance coverage and not get charged for that. The price was on par with the other places I called so you shouldn't have to worry about price being made up or you being taken advantage of. I was able to drop it off at the end of the day on a Thursday and pick it up the end of Friday exactly like they promised. Now I'll keep coming back here since I work in the area.

I was charged for a service that was never completed. Needless to say I won't be going back for…read moreanything from Side Mission Garage

This is the number one place in miami for jeeps! Mauro is great. Fast working and clean. Very…read moreprofessional. I know my baby is in good hands haha

he fix my porsche cayman. was amazing job a great price. he really know the car and have great…read moreideas

I was selling my 2017 Porsche 718S and the buyer from Atlanta wanted to do a PPI before coming…read moredoing to pick up so he found this place base on good comments at Porsche forums. I came on the day and time scheduled, was greeted by Wayne, he asked me a few questions and gave me a form to sign. Then he dropped me off at a near by restauran so I could have lunch during the inspection time. It took about 4 hours so by the time he finished I was at The Collection, when he called to let me know it was almost done I asked him if he could pick me up since it was raining, he said yes! So the process was long but he made it very convenient and the buyer liked everything he had to said about the car so the deal was made and everybody is happy!

Wayne was very honest, and incredibly helpful…read more Will use their services again. Very through, they figured out my problem when 3 other garages could not!

I feel like I was just in the twilight zone and transported back to a customer service must've been…read morelike in the 1950s. I was so impressed that I am writing my review while still in the parking lot before I leave and forget to do it. I was sent to national sunshine auto parts by the Renée at the service desk of MTS power supply down the street. From the moment I walked into National Sunshine Auto Parts, I was greeted and assisted by multiple guys who are knowledgeable, friendly and truly interested in knowing what I needed. Their prices are competitive and the customer service is excellent so this will be my stop off point for all needs regarding my vehicles, diesel generator and when applicable, items I need for my boat.

Reasonable prices, great customer service, professional & knowledgeable staff. Happy they found a…read moresimple AC coolant sensor for me, so difficult to find in main auto part chains.

PHENOMENAL!!! Beyond excellent service!! Recently took in my…read moreMini Cooper (and boy was my Cooper a pain!) in for a transmission overhaul. Mike,Mark & the entire team went above and beyond, AND EXCEEDED all my expectations. I can't thank you all enough for your HONEST & REMARKABLE SERVICE! Sincerely two happy customers, Carlos & Selene.

I found this shop via a facebook ad -- and read the reviews on Yelp which were mostly 4-5 stars. I…read morebrought in my SUV for a possible throttle body problem that another shop couldn't repair. (Vehicle wouldn't drive over 10mph due to its' engine design) I also chose them because they offered free towing. I explained my problem on the phone and they said they'd do a diagnosis of their own. So had them come pick up my SUV. It took them a few days to figure it out, and they eventually they discovered it was the transmission not being able to go into 4th gear and confirmed that it was not my throttle body. Now, I needed my transmission rebuilt!! Since they had me up on the rack already and the car wouldn't drive, I didn't want to be without a vehicle for emergency reasons, so I agreed to their repair quote. (Seemingly way over priced @$99/hr labor charges). That took about a week to fix, and to their credit they even discovered that in the process of fixing it another transmission problem happened while they were repairing it and fixed that under their warranty. Much appreciated. While they had the vehicle I inquired about fixing a clicking noise from behind my dash dealing with the air flow actuators. They said they could fix it. They figured out what was wrong and got me a price -- a few hundred, but not bad considering, so I approved the additional costs. Here's how they lost 4 stars and any future business. When I came to pickup my SUV -- I noticed that the dash was damaged and had a long crack in it and a piece was chipped off. This was obviously from their attempts to diagnose and fix the air flow issue. The dash had clear signs of recent damage due to being forced or something stressing the plastic such as pressure from trying to pry off the trim, leaning or dropping something on it. When I asked them about it (Mike, owner or manager, not sure) - they said that they didn't break it and tried to explain where they actually did the work, which was in the driver's leg area. I assured them that it was not broken when the took possession of the vehicle. They refused to take ANY responsibility!!! When I pushed if they could get a replacement part they refused. Mike said they'll install the part for me for free if I found the part. They wouldn't even consider reimbursing me for the part. WTF sort of Bull Sh*t is that? So, if they accidentally punctured my gas tank would that would be my problem too??? NO! I bet they would fix it on their own and chalk that up to cost of doing business. Subsequently -- when I got home and researched how to remove this trim part - found out that it's a very easy process to remove it. It was obvious that they had NO CLUE on how to remove the trim to access behind the dash, and probably didn't even attempt to look it up online. I also discovered that a 2nd piece of trim was also damaged in attempting to make the quested repair. The worst and most insulting unprofessional part of all this is that they didn't even have the balls to let me know this happened in advance. What did they think - I wouldn't see a crack on my dash that I drive daily?? So Mike -- what do you have to say about this? It will be a cold day in hell before I use them again. I suggest you stay away too.