Desk person was really attentive and Sales representative Sonny answered my questions regarding the…read morecar. He was also patient when I did my test drive. Mickey sure manages a good team.

Please read the other reviews on this dealer ship... They…read moreare all true.. this place had listed online a 25k car and when all was said and done. total financed was 30k and they pocketed my 5 grand down payement. Please dont come here. If you need anymore convinvcing from any of these people, you just want to be scammed.

I had such an amazing experience with Capital Motors from start to finish. Chris truly went above…read moreand beyond to help me find the perfect car for my family. Not only is the car absolutely beautiful, but it's exactly what I wanted and needed What stood out the most was how much Chris genuinely cared about making sure we were happy. He really prioritized getting us into a car we loved and made the entire process feel easy and stress-free. He was patient, attentive, and incredibly helpful every step of the way. I would highly recommend this company to anyone looking for a car

what a great experience. Very helpful throughout the process and after. I would surely recommend…read morelove my car and the experience.

Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

I have been a customer at Auto Action for 20 years. Have had all kinds of accessories installed…read moreand never a problem. Their technicians are competent and clean and the reception people are friendly and knowledgeable. I have an appointment coming up for accessory work. It is rare to find a business now a day that keeps it word like Auto Action. Ron J

I used them to install an after market radio in one of my cars and was beyond impressed. Job was…read moredone promptly and neatly. I also though that given the quality, the cost was quite reasonable. This is a top notch operation worthy of all 5 stars. Kudos.

We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

Primera vez comprado carro y q mejor q SANTIAGO aclaro todas mis dudas e hizo q toda mi transacción…read morefuera toda una buena experiencia sin duda les recomiendo q llamen y pregunten por SANTIAGO no se van a desepc

I had never been here for an oil change or a car wash but I pass it all the time going to the…read moremarket or driving home. I stopped in on a Friday morning for an oil change. It was very quiet. The employee asked if my car took synthetic oil and I had no clue. We popped the hood on my car and he checked. He advised synthetic oil and it would take 10-15 minutes. I waited in the waiting area which was dirty and had wrappers on the floor. I looked up and saw the price of the oil change. $74.99! YIKES! The most expensive oil change in my lifetime. I had to suck it up since they had begun. They had cheaper oil changes available but not for synthetic oil. I attempted to pay with my GSA government credit card since it was a government vehicle and the employee didn't accept it. That was a first for me. Needless to say, I won't be going back here again based upon price and the fact they didn't accept my credit card. I had to put it on my personal credit card and seek reimbursement from Uncle Sam. The car was ready when promised and the oil change was done.

The young men servicing cars in the oil change bay ARE NOT EXPERIENCED MECHANICS or qualified oil…read morechange technicians. It appeared that they were unable to properly change the top mounted filter due to their lack of experience and inadequate training. As a result, the filter housing was unnecessarily forced and caused considerable damage and a large repair bill.

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

Not sure why this place has so many negative reviews. I bought my vehicle out of state and had no…read moreissues bringing it to this dealership for service. Appreciated the ride home since my service rep told me it would take all day for the software update. They had plenty of snacks and beverages to keep you content. I also appreciated the complimentary car wash and vacuum they provided. I just don't like where it's located off 22, making that U-Turn is such a pain but it is what it is in Union NJ.

Terrible service department. Charged us $750 for an oil change and have less than 5,000 miles on…read morethe vehicle. Worse part, no heads up and they did not GAF when we complained at the desk. Beware! Will never be back and will never buy another car here.

I have no idea why these reviews are negative. The interior is clean and cozy. TV on quietly. Lots…read moreof comfy chairs and a welcoming staff. We love Dominick and Leo in particular. Always warm and they listen and try to get the job done as quickly as possible. While waiting for my car I notice how they really do offer personalized service to each customer and you'll hear a lot of laughing and friendly banter. Work is always reliable.

Unimaginably bad. Firsst the marked up over MSRP, called it a market adjustment, right after a…read morehurricane. then, the suburu installed accessory was falling off. they said 'theyre all like that". this seems to be their mantra with defects. I had to get SOA involved. this was a known issue with this model. it took them 3 trys to install properly. the third try, at least it functioned, but was not up to par cosmetically. they gave me a loaner car for which they charged me several hundred dollars for what should have been a warranty claim. I had them do a tune up, including a 5 tire rotation, as per manual. They only did (hopefully) a 4 tire rotation. I know the full sized spare wasn't rotated, since I marked it. If they cant even do a tire rotation properly, Can I really trust them to do anything? Also do they not realize a person, in a jam may pay the 'market adjustment' . But youre going to have a hard time rebuilding trust if they ever want to sell this person another car. They failed at this.

I ve been buying Mercedes cars from Jack numerous years now. He is the best dealer in the business…read more Honest, hight integrity, easy to work with with and always has your back. Highly recommend.

I highly recommend this dealership, specifically thanks to my outstanding experience with Tony…read more From the moment I stepped onto the lot, Tony was a breath of fresh air. He was incredibly patient, answering all my questions without any pressure, and his honesty about different options was refreshing. Tony truly had my best interest at heart throughout the entire process. He listened to what I needed and made sure I got a great deal on a brand new, luxurious car that I absolutely love. He kept his word from start to finish, ensuring the entire process was smooth and transparent. If you're looking for a new car and want a salesperson who is trustworthy, patient, and genuinely cares about finding the right vehicle for you, ask for Tony. Everyone at this Mercedes dealer was extremely helpful and friendly so you def can't go wrong !