Desk person was really attentive and Sales representative Sonny answered my questions regarding the…read morecar. He was also patient when I did my test drive. Mickey sure manages a good team.

Do not even think about buying here!! I'm still struggling from the terrible deal and their cars…read morelook good bc they liaise with a body shop that covers damage but it'll fail in no time and the customer service is terrible and the staff all dismissive and rude...i ignored all the red flags bc I was too anxious. Please dont

I had such an amazing experience with Capital Motors from start to finish. Chris truly went above…read moreand beyond to help me find the perfect car for my family. Not only is the car absolutely beautiful, but it's exactly what I wanted and needed What stood out the most was how much Chris genuinely cared about making sure we were happy. He really prioritized getting us into a car we loved and made the entire process feel easy and stress-free. He was patient, attentive, and incredibly helpful every step of the way. I would highly recommend this company to anyone looking for a car

what a great experience. Very helpful throughout the process and after. I would surely recommend…read morelove my car and the experience.

Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

I have been a customer at Auto Action for 20 years. Have had all kinds of accessories installed…read moreand never a problem. Their technicians are competent and clean and the reception people are friendly and knowledgeable. I have an appointment coming up for accessory work. It is rare to find a business now a day that keeps it word like Auto Action. Ron J

I used them to install an after market radio in one of my cars and was beyond impressed. Job was…read moredone promptly and neatly. I also though that given the quality, the cost was quite reasonable. This is a top notch operation worthy of all 5 stars. Kudos.

Feras was incredible. Helped us in a very professional manner. We had our newborn with us and he…read morewas able to work with us extremely efficiently. He was able to get us a Honda Pilot for an incredible good deal. I would 100% recommend you all go straight to him!

We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

I had never been here for an oil change or a car wash but I pass it all the time going to the…read moremarket or driving home. I stopped in on a Friday morning for an oil change. It was very quiet. The employee asked if my car took synthetic oil and I had no clue. We popped the hood on my car and he checked. He advised synthetic oil and it would take 10-15 minutes. I waited in the waiting area which was dirty and had wrappers on the floor. I looked up and saw the price of the oil change. $74.99! YIKES! The most expensive oil change in my lifetime. I had to suck it up since they had begun. They had cheaper oil changes available but not for synthetic oil. I attempted to pay with my GSA government credit card since it was a government vehicle and the employee didn't accept it. That was a first for me. Needless to say, I won't be going back here again based upon price and the fact they didn't accept my credit card. I had to put it on my personal credit card and seek reimbursement from Uncle Sam. The car was ready when promised and the oil change was done.

The young men servicing cars in the oil change bay ARE NOT EXPERIENCED MECHANICS or qualified oil…read morechange technicians. It appeared that they were unable to properly change the top mounted filter due to their lack of experience and inadequate training. As a result, the filter housing was unnecessarily forced and caused considerable damage and a large repair bill.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

While I'm sorry to read the other reviews, and feel for the writers, my experience today was…read moreterrific. My g'f's MB was blowing much warmer air on the drivers side vs the passenger side (while AC was on). They scheduled the car for the next available appt, a week ahead, and I was third in line when they opened their doors for todays service. While speaking with Jamie, my service rep, I mentioned the center console had jammed stuck as well. He said he'd take care of that himself, and the techs drove away the car. 45 minutes later he came over and told me the status-they not only fixed the center console gratis, re-calibrated the climate control module, but also performed a factory recall repair/replacement of the cam solenoid, also no charge. Along with this they washed and vacuumed the car, and when I entered it not only had a paper mat on the floor but a cover for the steering wheel put on to keep it clean. On top of that, the waiting room had wifi, wall mount tv, and cold drinks in a wall fridge, full coffee bar with espresso, fresh fruit, bagels, assorted Danish, and fresh juices. Total cost-they had quoted me an hour for the diagnostic at the hour rate of $135. The bill came to $120. Quite reasonable, given that they washed and vacuumed the car and I ate enough for breakfast and lunch . . . I booked a just-about-due major service, hopefully my second experience will be as good. I'm usually quite critical on car dealers (read my shredding of Lexus of Edison) but these guys rocked today.

A Masterclass in How to Lose a Loyal Customer…read more I have purchased two G-Wagons and a CLE 55 through the Ray Catena Group -- spending approximately $500,000 with Mercedes in last 3 years alone -- with another purchase planned for this month. I have a complete service history across every car. I am writing this because what happened to me should not happen to anyone else. In early April 2026, I brought my G-Wagon in for an AC and cooling system failure. They kept the car for a full week, charged me $800 for a diagnostic, and returned it telling me there was no problem found. Because the weather was still cool, I didn't immediately notice the issue. When temperatures rose and I turned the AC on, it failed instantly. I returned the car. By the time they looked at it a second time, my extended warranty had expired. Only then did they find the problem -- AC system failure requiring full replacement, estimated at $8,000, with the entire cost assigned to me. I raised the obvious question: I had brought this car in for the exact same problem while the warranty was valid. You kept it a week, charged me $800, and found nothing. Now that the warranty has expired, suddenly there's an $8,000 repair? Their response: the extended warranty had been purchased by the prior owner and was non-transferable. I was never eligible. But here is the detail that cannot be excused -- they could only determine my eligibility by opening a claim in their system. They never did this proactively. For months, across every warranty conversation, they told me I had coverage through April 2026. The truth only came out because the repair claim forced the disclosure. Had they checked at any point -- or been honest -- I could have purchased replacement coverage through Mercedes-Benz or a third party while the window was still open. They took that choice away from me entirely. Second visit: another $800 diagnostic fee. Same problem. Now confirmed. Now entirely my financial responsibility. $1,600 in diagnostic fees. $8,000 repair estimate. No discount. No goodwill. No accountability. I took the G-Wagon to another Mercedes-Benz dealer, explained the situation, and they discounted the repair immediately out of goodwill and basic decency -- a dealer with no prior history with me treated me better in one conversation than Ray Catena did across years of business and nearly $300,000 spent in a single year. I will not be buying that next car here. I will not be servicing any of my vehicles here. This is how Ray Catena treats a customer when there is a large bill to deflect. Go elsewhere.

We had an exceptional experience working with Open Road Subaru and their salesman, Bennie. Bennie…read moreis straightforward, honest, and attentive. We had a lot of challenging experiences during our search until we found Open Road Subaru and luckily connected with Bennie. Bennie is a professional and you will actually enjoy the experience of purchasing a car when you work with him. We were out-of-state customers and I was a little nervous purchasing a car 400 miiles away, but Bennie has had a lot of experience with long distance buyers and expertly and efficiently managed the whole process from start to finish. Bennie made the experience easy. If you are in the market to purchase a car, I would highly recommend Open Road Subaru and make sure that you ask for Bennie--he is a professional. Thank you, Bennie!

Open Road Subaru was the best dealership to work with. I'm am a recent widow from Alaska and it has…read morebeen very challenging taking on some the roles my husband did. One of them is buying a safe and reliable car at a price point we could comfortably afford. I actually did a lot of research through CarFax over the summer to make sure I got the biggest bang for my buck as I knew I needed a vehicle to last as long as possible. Robert Colon made my car buying experience easy and fun from the moment I called him to ask about the 2022 GMC Acadia Denali to the close of the sale. He was able to work within my budget and I really appreciated not feeling like there was any high pressure tactics. He was very kind and respectful and was very quick with finalizing the deal making it as easy as possible. Lou in financing was just as awesome too. Didn't try to upsell me to purchase any additional services/warranties that were not necessary and got me out the door quickly. They also was able to take all of the stress away by registering/titling the vehicle in Alaska for me. The coolest thing too was that although I bought a used GMC from a Subaru dealership (it was a trade in), they did all of the little things that a person buying a brand new car gets down to the group picture with the big red ribbon on the vehicle (which I declined). I cannot say enough good things about Open Road Subaru, their vehicles, and customer service. If you're looking for a relaxing and accommodating car buying experience, vehicles that they stand by (even non-Subaru vehicles), and prices that seriously can't be beat go to Open Road Subaru and tell Robert and Lou I said, "Hi"!

I ve been buying Mercedes cars from Jack numerous years now. He is the best dealer in the business…read more Honest, hight integrity, easy to work with with and always has your back. Highly recommend.

do not take your car there for service!!!! my son worked there and they paid him flat rate at $22…read more an hour after getting mercedes benz master tech training (total 1.5 years). they charge close to ten times that much!! the techs are paid flat rate so the techs in order to make a fair wage have to cut corners to get job done in half the time while you are paying full boat for inferior repair!!! my son has gone back to school and has a part time job working at napa auto parts warehouse making the same wage!! pathetic and unfortunate for the techs and customers!!!!