1. Certified Copy Co

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Mount Sinai, NY

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Certified Copy Co

5.0 (1 review)
Closed • 9:00 am - 1:00 pm

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5 years ago

Family own business. Better than Zerox or any big dealer. Great service. Same day service

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Staples - Service Excellence

Staples

3.1(24 reviews)
1.0 mi

I had a great experience buying a printer from this store. The sales associate, Joe with the…read moreglasses, was so helpful & friendly. I am almost a sr citizen, a Gen X'er who is clueless about these printers. I asked him for the easiest one & he steered me in the right direction. Spent a little more money than expected but in the long run it will pay off because the printer ink is in a bottle, doesn't dry out. It's an Epson. Great experience, thanks Joe with the glasses

I'm only giving Staples one star because the teenage boys who work there are hard working and…read morepersonable. (This is for the copy center. I haven't had problems with the cashiers.) I cannot say that about the women in the copy center. Every time I go, there is a long wait and either one or two people "working." This could be them talking behind the counter or ignoring the line. It's always crowded and they're always overwhelmed. It's the beginning of school. They should be prepared for a lot of teachers and students coming in to work on projects. Last week I had items laminated and the guy took maybe 2 minutes to do it so I didn't have to come back. Great. He was fabulous. Fast forward to today--I waited almost a half hour in line. I asked the guy if he could PLEASE do it quickly since it's a super small job. He agreed and started to get it ready. The woman working with him came rushing over and made him stop. She insisted that he had other work to do and that I would have to come back to get my items. I told her the last guy did it quickly so I'm sure this will be, as well. She was rude to me. She was rude to the guy working there. She was belittling to him, when he was obviously getting the job done. After arguing to no avail, she "offered" to have the manager come over. What a waste of time that was. Here we are for 15 more minutes arguing over why the guy can't do the job. IT COULD HAVE BEEN COMPLETED IN A FRACTION OF THAT TIME!!! I understand there are orders ahead of mine and if my order was bigger, I'd understand. I understand if you did that for every customer, you'd be behind. However, there was nobody behind me on line or nearby waiting for their items. I was laminating 17 3 in pieces of paper. So picture 5-ish per sheet. 3ish sheets to go through the laminator and done. Nope. Then I waited there as she removed my items from what he had started and stood there waiting for them to take my order. Staples!!! Look at your reviews!!! They're horrible! Do something about it. You have a store with great potential to be a star store but your employees are ruining it. It's a prime location and has many services people obviously need. Now I have to go out of my way to pick up my small job that could have been done easily when Staples was on my way home. I am so disgusted with the service there, yet I don't have a choice because there isn't another place locally who does this. PLEASE!!! Train your employees to be flexible, personable, reasonable...I think you get the idea.

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Staples - Anything thing is possible with STAPLES EXPERTISE

Anything thing is possible with STAPLES EXPERTISE

Staples
Staples

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Amron Copy Center - His photos are misleading his space is very messy & disorganized, which likely explains why he couldn't find my cards or receipt he wrote.

Amron Copy Center

4.5(8 reviews)
5.4 mi

Unfortunately, my experience with Amron Copy Center was very disappointing. Due to an unexpected…read moreaccident that temporarily left me unable to drive, I forgot to pick up a batch of business cards I had already paid a deposit toward. I fully take responsibility for that. However, when I returned, both the man and woman working there were insensitive, dismissive, and unprofessional. I was told several calls had been made and that the cards had been thrown away because they are "not a storage facility." My number has not changed, and I never received any calls. My email was also available, yet no attempt was made to contact me that way. I understand mistakes happen, but customer service goes both ways. A credit toward a new order or simply handling the situation with professionalism and compassion would have gone a long way. You don't have to like every customer, but respect and professionalism should never be overlooked. How a business treats people during difficult times says a lot about its values.

Throughout my architecture school years, both Jen and Mike have been the best help possible for me!…read moreIf there is a reason why I never had to worry about my plots turning up bad, they're the only one! They're always willing to help in anyway possible and also really good at telling you what will be the best way to go about printing anything! They also helped me multiple times with their faxing services as I had no idea how to do it! I love them so much and I know for sure that if I need anything else printed in the future, I will always come back to them!

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Amron Copy Center - Printed Plot

Printed Plot

Amron Copy Center
Amron Copy Center

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Certified Copy Co - officeequipment - Updated October 2026

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