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    Office Technology Experts

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Office Technology Experts

    Device support or repair

    Printer support

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    P.C. Richard & Son

    P.C. Richard & Son

    (69 reviews)

    $$

    Excellent Customer Service and Knowledgeable Staff…read more Our washing machine finally broke down, after about 8 years.We are very thankful that we had been able to extend the service agreement into 2026. With the help of Managers (Brian and Jonathan) at the Plainview store, along with Terry and his supervisor, Geraldine, at the Service Center an exchange was able to be worked out. I had gone to the store to finalize the exhange and arrange delivery, for the washer. While there, I saw and spoke with our usual salesperson, ALI. He always is very helpful and knowledgeable and takes his time with us (not rushing us through). We ended up not only finalizing the exchange of the washing machine but also decided to get a new dryer as well. Hopefully, I won't have to go to the laundromat anymore. Thanks again Ali, Brian, Jonathan, Terry and Geraldine for your time and patience in the overall process. This is why we have been going back to PC Richard for years.

    I ordered a GE front load washer (Order #005-1851163) and it was delivered on 11/29. I did my first…read moreload of laundry on 12/2 and the machine started shaking so violently during the wash cycle that it hadn't even reached the spin yet. The shaking was strong enough that my dryer which is stacked on top came off the hose and the washer shifted from its original position. This was definitely not what I expected from a brand new appliance and felt like it was going to explode as the shaking was aggressive. The delivery experience wasn't pleasant either. The two delivery guys asked me for an additional $130 to install the machine which felt wrong since they were separately asking me for it and it wasn't part of any official fee. It left a bad impression and made the whole process stressful. The reason I'm giving 2 stars instead of one is because of Ali the sales associate who helped me. He was professional, polite and genuinely kind throughout the entire purchase. He made the buying process smooth and answered all my questions. I highly recommend working with him if you need assistance at this location. Overall disappointed with the delivery and the washer performance but Ali deserves recognition for his excellent customer service.

    Office Technology Experts - officeequipment - Updated May 2026

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