I would like to highlight the middle-aged man with short hair on the register. He has no idea how…read moreto do his job - has refused to follow the price match policy found on the Staples website, lied about the availability of an item, and on top of all that, instead of trying to find a solution, was argumentative and aggressive. Additionally, Aisha was also very unpleasant, rushing me when I was waiting for my Staples app to load (there was one person behind me, waiting for maybe 30 seconds; not to mention the cell service in the front of the store is atrocious), and also ignoring the terms of the price match policy when I checked out with the other man, implying that she was giving me the price as a courtesy when I followed the policy to a T from the Staples website. It's a shame I won't be returning, because the location is so convenient near King Kullen and the other stores in the area. But I'd prefer to save myself the trouble. The staff in the other stores in the area are worlds more pleasant than the staff here. (I posted this review on google but it seems like they removed it. Wonder who did that)

I needed to return 3 Amazon packages. This is the closest location to return packages from my job…read more The employees are friendly and helpful, I asked where do I return Amazon orders and was pointed to the right direction. The cashier was nice there was people ahead of me but the line moved quickly. Also they give you a nice size print out of your receipt so you won't misplace it. I will definitely come back to this location.

My mom got a banner made for me for my engagement party from here. It was a great banner…read more My mom had nothing but nice things to say about this place and everyone who works here. We went in today as she now wants something printed on a shirt for an event she has coming up. Rich helped my mom today and he listened to what she wanted on her shirt. I'd definitely recommend this place for your printing needs.

Fast service, excellent quality. I'd highly recommend Graphic Lab. Rich was a pleasure to work with.read more

Service was great! I sent an order the night before, needed by 12noon. Order was processed and…read moreready to go an hour early! Staff was helpful and friendly. Couldn't have asked for a better experience!

If there was a way of giving them negative stars, I would. I went to this location to have a…read morebooklet made, after a few back and forth emails with Michael, regarding the order, he insited I pay another extra $90 to have their professional creative designer do the job for us. We agreed and paid the extra money, only to receive a terribly made booklet where the picture from one page is bleeding into the previous page, the text and pictures are not centered and overall very poorly done job.... by THEIR professional designer!!!!! After all this, Michael had the audacity to be rude and disrespectful to me, a paying customer! I have never dealt with anyone as uncooperative, unprofessional and RUDE as this guy and will never go back again.

I mostly use it to make Amazon returns, but I do see others shipping and picking up items from…read moretheir boxes.. They are efficient and friendly. Need to use street parking which works out ok. They changed ownership a few years ago and it has improved from one star to five.

The new ownership is so nice & friendly. It is a pleasure to stop in…read more Great to have a local UPS location with welcoming staff!

Thank you so much, Jasmine! I had an Amazon return and I needed a label printed out and Jasmine…read moreprinted it out for me. Very convenient and the label fee is $1 which is not bad for not having a printer. When I arrived home, I realized I emailed the wrong label for another return and I called Jasmine and she changed the label for me over the phone and saved me another trip. Thanks so much for the excellent customer service! I've also dropped off Amazon returns to be picked up by UPS with the label printed and they scanned it and I got my refund on the same day. What a convenience to have in the neighborhood! Thanks!

Their website indicates they are open until 7 pm. I went to drop off a package at 6:47 pm. The…read morestore was open and UPS was there. They refused to take my package unless I left it without getting a receipt. If I did that, I would not have proof of shipment. I declined to do so. They need to update their website so that their customers do not rely on the wrong information. I made the trip over there for no reason.

Moved here summer of '23, found a local drop off spot, was happy I did at first…read more After about a few visits I noticed that I wasn't welcomed there, the Indian lady in the front that looks like a witch with very messy hair is not very welcoming to say the least. She's very abrupt and very rude at times, basically makes you feel belittled. With every move and gesture she makes it a huge favor to you that she's assisting you. I stopped going there because I couldn't take the attitude and the feeling that I'm being done a HUGE favor with her there. Very uneasy place to be in. Found another local spot where people greet you with a smile and are very attentive ! Oh and btw, they also say "thank you" and "have a good day" when you leave !! STAY AWAY FROM THIS PLACE IF YOU DON'T WANT TO FEEL MISERABLE !! A picture attached is supposedly how it looked like when they just opened, happy & good looking people, how in the world did it come down to this !!!

Would not take my package and sent me to a different location in great neck for something that she…read moreshould be able to do very rude and zero customer service ability.

Never a long line friendly staff. I needed to have a bathroom vanity shipped back to the…read morecompany(ordered it from Amazon) it had missing pieces. The box was to big to carry I took a picture of the box with the measurements. I showed the employee the shipping label and the item with the measurements he looked up the price to have it shipped back. It was expensive so he advised me if there's a problem with the item contact Amazon for a free shipping label so I won't have to pay. Also FedEx can come pick up the vanity for me. He was very helpful. It's nice when employees take their time in assisting customers.

Every time I come in, everyone is so quick and helpful! No one even asked for a review; that's how…read moremuch I appreciate them!

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I don't know of a better or more professional printer anywhere. The owner Russell was so helpful,…read moremy Dad had just passed and I needed help and suggestions. He could not have been more understanding, and Charlie, the chap that put it together was amazing. This shop listens, delivers a beautiful product at reasonable prices. I'll never go anywhere else. Thank you gentlemen !!!

Really could not ask for a better experience. Customer service is top notch and so…read morefriendly--genuinely want to help. I have always been completely satisfied with the projects they've completed for me--whether simple or more complex. They have even been kind enough to extend an educator discount to me as a teacher. Cannot recommend more highly!