This place really helped me out after a hit and run left me to pay my deductible. They did such an amazing job and had such clean work. They were very clear with the pricing and worked with my insurance company so I didn't have to figure out everything else. I highly recommend them! read more

I am extremely disappointed with my experience at this shop. I was originally told that the parts and work they performed would be covered under a lifetime warranty for as long as I owned the vehicle. Unfortunately, when I needed to use that warranty, my experience was very different. My dashboard displayed a "Headlight System Error," so I returned to the shop expecting the issue to be properly inspected and diagnosed. Instead, I was told that the entire headlight assembly needed to be replaced. I was then informed that the headlight was not covered under warranty and that I would have to pay approximately $771, including labor, for a used headlight. I contacted the shop by text and specifically asked them to clarify what parts and repairs were actually covered under the warranty, since this did not match what I was originally promised. Despite my repeated attempt to get clarification, I received no response for several days. The quality of the work I previously received was good, but good workmanship does not make up for poor communication and unclear or inconsistent warranty practices. If a business advertises lifetime warranty coverage, customers should be given clear, written terms explaining exactly what is and is not covered. I feel that I was given one set of expectations when I paid for the repairs and a completely different answer when I attempted to use the warranty. That is extremely frustrating and, in my opinion, misleading. I have filed a complaint with the BBB regarding this matter. I strongly recommend that anyone considering this shop get all warranty promises and coverage details in writing before authorizing or paying for repairs. read more

I am very impressed with Certified Collision Pros' work and customer service. The owner came in on a Sunday since I work far away during the week, so it's hard to make weekday appointments. When my car rental company said they couldn't pick me up from his shop, he kindly offered to drive me himself. Their work was reasonably priced compared to other shops and the repair came out great. Highly recommend this shop. read more

Honest and up front. A business that communicates well. Repair looks great and was taken care of quickly.

I had some front end damage on my 2018 Nissan Sentra and took it in and spoke with Steve. He provided great service. He explained the whole process to me and was very knowledgeable & responsive. My car was fixed and looked brand new! Great work! You'd never be able to tell it was previously damaged. Thank you for fixing my car! I would definitely recommend to all my family and friends! read more

Fast service Great help quick fast easy called todsy they picked up car today really looking forward to see the outcome thanks for being helpful read more

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Insurance certified is a blessing in disguise. I appreciate Robert for taking care of my car due to an accident that was not my fault. He answered all my concerns, was a man of his word in waiving my deductible. I'm very appreciate of his service and recommend is service. 10/10!!!! read more

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This place was amazing! Unfortunately a part of my car came off. I had called various places but when I called here I communicated with Robert who was able to let me know the estimate of the damages no hidden fees and let me know there was a $500 off my deductible. It was my first time going through my insurance. It was so easy I dropped off my car and in 3 weeks got my car super clean and brand new! Easy process! I def would come back even if it s not through my insurance! Great honest work! read more

My name is Brianna Nicole and I am the owner of Crown and Glory Hair Spa, a private salon suite located in Rancho Cucamonga, CA. The holiday season is the busiest for Cosmetologists because we're all working long days and nights to ensure that our clients look and feel their best during the most festive time of the year... I left my suite around 330 Sunday morning after working a 17 hour day, and my car just didn't feel right. It felt like I was dragging something and I could hear scraping when I turned the radio down, but because it was so late at night I didn't want to pull over to look and see what it was. Another car pulled alongside me and told me that there were sparks flying from the side of my car. When I got home and parked, I looked underneath my car and saw that there was a metal plate hanging from the underside of my car. I immediately sent out text messages to the 5 clients I had scheduled and canceled their appointments so that I could get my car situated. I called the dealership in the morning, but the service department is closed on Sundays. I hopped on yelp and made a few calls to the auto body shops that said they were open on Sunday, but nobody answered... Until Robert called me back. I explained my situation to him and he asked my to bring my car in so that he and his team could take a look at it. Within 15 minutes, Robert and his team secured the skid plate that had become dislodged from the undercarriage and secured the front bumper that the skid plate knocked loose. When I asked him how much my bill was, Robert said that there would be NO charge! He said that I'd missed out on enough money for the day and he didn't want me to lose out on any more, he just wanted me to drive safely. We live in a world where integrity and caring for others seems to be a thing of the past. It made my heart smile for a complete stranger to demonstrate empathy for me and my well being. I have already paid this favor forward and I fully intend to refer my family, friends, clients, customers, and co-workers here if they ever need auto body services. Thank you SO much Robert! read more

Recently,I was involved in a Hit and Run Accident which was one of the WORST DAYS ever!! UNTIL I found ICON COLLISION CENTER in FONTANA... I don't know about you but I Love My Car so finding a place to get her fixed like she was before was very important for Me. I am VERY HAPPY with how GREAT My Car Looks and how Good they did with Color Matching as well!! I DEFINITELY RECOMMEND ICON for ALL YOUR COLLISION NEEDS, and PAINT! I had BAD DAMAGE to my rear suspension which caused my tire to look turned in like!! I had Body Damage that was in one piece of those hard to fix areas but I can't even tell that there was damage at all done!! Thsnk You Again for The AWESOME JOB WELL DONE! read more

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My car's insurance had given me 3 Collision Centers to call for me to have my car repair. Icon Collision wasn't on the list, but thankful to google and yelp, I came across Icon Collision while looking for the reviews and websites of the other 3 places. What draw my attention is their $500 off deductible offer. I then looked at Icon's reviews online and were really good. There was one review that said "this place was God's sent" Seriously, I feel really blessed and grateful to God I found Al and Icon Collision. I decided to take my car to Icon Collision instead of the 3 places my car's insurance had recommended. I have to say, I made the right choice!!! I am extremely happy with the results. Al is an amazing person and he really works with you every step of the way. Al took really good care of my car. I would highly recommend this place to anyone looking to have their cars repair. Thank you so much for the amazing work done on my little white FIAT! read more

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Highly recommended Best place out here in Fontana ,I had gotta few quotes from a few places and icon collision was the best price and match thanks Icon .. We're VERY HAPPY Customers I would be gladly to recommend people there... Fantastic job and they are also willing to work with you read more

Certified Collision Pros Up to $1000 off your deductible! - Before I didn't know where to take it - Body Shops Near Me - Fontana, California

10/10 experience. I can appreciate an auto shop that not only gets the job done with care, but also goes the extra mile. I was under pressure to have the work done, and Robert kept me informed throughout the entire process. read more

My car was scratched on the roof and hood. Hood also had a dent. The scratches were too deep to buffer out. After some searching, I met Al and his team and decided to have them work on my car. The results shown in the pictures speak for themselves. I couldn't be more pleased with Icon's work. The hood and roof looks just as clean as it did when I first bought it! Dent is completely gone as well! I highly recommend Icon Collision Center. read more

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My name is Veronica Calhoun Herndo, I like to thank you for the work you performed on my car.

So I've been contemplating about updating my review about this place. So here it goes at first the service was great made me feel like my vehicle was in good hands which at first it was but then after getting it back the first time I noticed the job just wasn't done right. I communicated this Al and Manny and was told ok we'll take care of it so I took it back to them addressed the issues and they say we'll make it right. Once the job was redone I got a call saying my vehicle was ready to come and find out a couple thing still wrong with it so they told just gives a couple days to touch up the stuff I noticed again. To make this long story short I finally got my vehicle back and notice emblems and door panels broken addressed this issues to them and told me it was like that when you brought it in, No I have pictures of it wasn't like that but I'm not going to argue with a dishonest shop. Now only am I updating this review because I have been noticing RUNNING marks of paint also part of my door that didn't get painted all in all AVIOD THIS SHOP. I trusted the reviews on Yelp and that's why I gave them my business so I hope this hep someone else reading this review. If possible I would give NO STARS. read more

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I brought my daughter's car to Al, who not only restored it to better than new, but gave me compassion and was sympathetic to my situation. He is friendly and gave the best price possible. I swear the car looks better now than when it came off the lot brand new. Thank you so much, I give you my highest recommendation! read more

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Car was fading from the heat of California and brought it to Al and he took care of the rest. He was responsive kept me updated with the car details. Completed the job in a timely manner. Any fixes I wanted he would take care of. Car looks brand new! Definitely a great experience at Icon. Thank you read more

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They were wonderful and honest. They help me take some scratches out of my car, and showed me how to take scuff marks off my car. I would recommend this auto shop. read more

Brought in my car to get front bumper repaired on my 2019 Camry XSE. Did a great job and completed the job very quickly.

They say dealing with body shops is a nightmare. From start to finish, my experience with ICON was nothing less than a pleasure. Al kept in constant contact with me and provided me updates and the status of my vehicle. When I went to pick up my car, I was in awe!! I was very pleased with the quality of work and detail that went into my vehicle. Al promises "better than new" when the work is done, and he surely lives up to that promise. I definitely recommend you bring you vehicle to Al and ICON Collision Center!! read more

Certified Collision Pros Up to $1000 off your deductible! - Body Shops Near Me - Fontana, California

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My car was hit in a parking lot and was in need of a new front end. My car came out brand new again. Fast turn around and the person that hit me was able to also get their car fixed here and received half off their deductible. I would recommend to anyone if you're looking for a trustworthy place! Thank you Icon Collision Center! read more

Great customer service and quick return time! Would recommend to anyone who needs there car repaired after an accident.

This place was great. Made the experience of a car accident and repairs so much easier. The service was prompt and very good. Car looks like new. The owner was very helpful and courteous. read more

Big thanks to icon collision once again did an amazing job with the paint job on my truck. Couldn't be any more happier with the results. Al always does a great job on making sure the job is done right. Highly recommend his shop to anyone read more

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Very happy with the repair done on my damaged bumper. They left it like new again. He worked with my AAA insurance. And, he waived my $500 deductible! I would highly recommend this auto body shop. I will be a repeat customer for sure. read more

I had a minor fender bender in the grocery parking lot and I needed to get that poor person's bumper fixed. This was the second auto body repair shop I had an estimate with and they explained the process and cost and timeline to complete the job. It was a fair price and they completed the auto body repair to our satisfaction. I would recommend to family and friends. read more

Great Service and great people! Not only was my situation resolved but I also gained a friend. Keep up the outstanding service! 10/10 for me

I had my car repaired last week. I got 50% OFF my deductible as advertised-! I was told that Veterans and their families get up to 100 % Off the deductible! My car looks awesome-! read more

I had a lot of work done on my 2013 jetta. Dent on the trunk, driver door paint was chipping off due to a bad bondoe job before and had to replace my front bumper and have touch ups done on my hood. Al was great and able to work me in his crazy schedule. On top of that my time frame was crazy since I only had a week before leaving. I am very pleased with the end result. It's like I'm driving a brand new car. Job done was flawless. Will definitely go back and recommend in the future. read more

Wow! This place is awesome! And Al was great! Very personable, professional, and always responded in a timely manner. My car came out fantastic! It honestly looked better then it did then when I got it from the dealership. I needed to get my front bumper repaired and it was done beautifully. If I ever need to get anything else done to my car this will be my go to spot! Thanks ICON Collision! read more

I regret ever taking my car to ICONCollision, they have poor staff with zero knowledge of customer service and how to complete task. Communication I rate Zero out of 10, they had one simple job to complete and failed me! They left me go almost 2 months now with a broken mirror they keep making excuses to fix, these have been all their reasons why; "we can't find a vendor", "it came in wrong color","oh sorry you have a faulty mirror", "it came in missing parts", "it came in as wrong item", seriously who is the person ordering and who are they really calling? They failed to communicate with me and their manager said I was waiting for you to call us since we called you once (1 time) they had my email and never bothered to call me again or send me a courtesy email nothing. I had to miss work and borrow cars to get to work when I've had to leave my car multiple times and nothing was ever done. This place takes zero actions and responsibility on what they have caused me. read more

Best decision of my life! Estimated time was 10 days they had my car ready in 5!!! very PROFESSIONAL very FRIENDLY very welcoming and safe environment. Very punctual! Left my car looking better than before I wouldn't take my car to any other collision shop! Best shop I've ever worked with in my life HIGHLY RECOMMENDED!!!!!! read more

This place is a God send. Al did a terrific job on my vehicle after my accident. With the budget I had, he did an impeccable job fixing my car. The hood and bumper was smashed and the hood wouldn't close after the accident. He did an amazing job in making my car look as if it's never been in an accident whatsoever. Great work! This is my go to spot if I ever need body work done on my car. His prices were far below the other estimates I received and the fact that my car looked like it never been in an accident, I will recommend all my family and friends to this place. read more

This place had my car ready and repaired like it never happened in two days!! Can't say enough good things about this shop. Owner is super nice too! read more

Love this place! I took my car there after being quoted a ridiculous amount at a local dealer! The owner (Al) was not only professional, but honest and trustworthy! He made the repairs to my vehicle fast and within my budget! I will never go anywhere else! read more

Quick honest and trustworthy. Al worked with my insurance and got my truck taken care of very quickly. Highly recommend.