ABS is a great place. David and Michael are customer service based people. They lowered my anxiety even when my insurance company passed the buck on them. Definitely was not them. The quality was perfect. Communication was excellent. I will continue to use ABS for a long time. Thank you ABS team... read more

Took in my G550 after the flat original paint job started to falter. Got it back today I have no words that can express how great of a job the ABS team did the vehicle is better than new by far each and every employee I worked with in the process including the owner, idallio they all Went the extra mile as great customer service communication and at the good price I will definitely be bringing all of my bodywork needs to ABS in the future. read more

ABS Collision Center Inc - G wagon 550 - Body Shops Near Me - Fontana, California

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Filed a claim choose this recommended business .They took amazing care of my Lexus after the paint collision--everything came out flawless. Spoke to david . Super professional, quick, and made the whole process stress-free. Highly recommend read more

I was involved in an accident on November 23rd and chose ABS Collision based on the expectation of professionalism and communication. Unfortunately, that expectation was far from reality. My truck was in their possession for four months, and during that entire time, communication was practically nonexistent. I was told I would receive updates throughout the process, yet I never once got a proactive call. Every update I received was because I had to reach out first which is unacceptable for a repair taking this long. Toward the end of the process, things got even worse. ABS continued giving me finish dates, then suddenly claimed they needed a supplement from my insurance. I later found out from my insurance that ABS had ordered the wrong bumper, and State Farm refused to cover their mistake. Instead of taking accountability, ABS tried to pass that cost onto me. Not only was the bumper wrong, but it was also not the original type I brought my truck in with. They replaced it with a different bumper that included a flare--something my vehicle did not originally have. I was explicitly told that if any custom or different part was needed, they would call me to confirm before moving forward. That call never happened. They made that decision on their own, and I was left dealing with the consequences. I was told I needed to pay an extra $200 out of pocket. I made it very clear that I would only be paying my $500 deductible--especially since, at the beginning of the process, Idillios son explicitly told me I would not have to pay anything beyond that and that it would be illegal for them to charge me otherwise. They refused to budge, then suddenly lowered it to $130. When I arrived to pick up my truck, the amount changed again to $190 this time .When I questioned this, (David) asked me who told me $130 ironically, it was him. That level of disorganization and lack of accountability is beyond unprofessional. At that point, I felt completely backed into a corner. I ended up paying the $130 just to get my truck released, because the owner (Idillio) who I requested to speak with--was conveniently "not available" and wouldn't be there for several more days. After already waiting four months, it felt like they were intentionally delaying things, leaving me with no choice but to pay out of pocket just to avoid further issues. To make matters worse, when I finally got my truck back and brought it home, I noticed the condition of the work didn't match what I was told. They claimed the bumper was OEM and that the repair was "good quality," yet the bumper filler looks poorly done and the surface is visibly scratched. After waiting months and being charged extra for their mistake, that level of workmanship is extremely disappointing. What makes this worse is that from the very beginning, I was reassured I wouldn't have to come out of pocket beyond my deductible. That clearly wasn't true! THEY ARE LIARS! Overall, this experience felt disorganized, misleading, and unprofessional from start to finish. A business that makes a mistake should take responsibility--not shift the cost onto the customer, change numbers depending on the day, make unauthorized decisions about parts, and then deliver subpar work. If this is their version of "quality" and "customer service," I'd hate to see what they consider poor. Save yourself the headache and do not even consider this shop an option. read more

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Great attention to detail. Went above and beyond my expectations! Thank you David for the client care. read more

ABS Collision Center Inc - Amazing job - Body Shops Near Me - Fontana, California

BE WARNED! These guys are very friendly when getting your money, but will leave you high and dry. I swear yelp might be taking down the bad reviews bc this place is shit. - Long wait (3months) and uncommunicative. Tried to deflect by blaming insurance or slow parts shipping or what have you every time I called. - Lied about the car being finished when it wasn't and had to delay again - Wanted to charge me more when it was finally time to pick up - Car was not maintained at all in those 3months leading to a dead battery (and another $200 down the drain). Tire pressure was way too high. - Did not fix some of the minor parts they said they would in their quote - Stuff was stolen from my car. They had clearly rummaged through my car. Read the other negative reviews and you'll see the pattern. Never again. Fuck these guys. read more

Trusted my car in the hand of this business for quality repairs completely. Received my car with a cracked up windshield a bad one at that. It was nothing to them for me to take it like that. I do feel they should compensate after all they only had my car 3 months too long. read more

ABS Collision Center Inc - Body Shops Near Me - Fontana, California

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Lilian and Michael went above and beyond to ensure my Camaro was properly cared for. Insurance companies are a pain in the a$$ to deal with, but these guys helped smooth out the process. Not to mention, work is impeccable. Cosmo (my Camaro) is a happy car once again, and I'm super satisfied as well. Definitely recommend. Customer service, work quality, value, and everything in between was phenomenal! Thank you, ABS crew! read more

Horrible experience... I would defiantly not use this shop ever again nor recommend it. I was involved in a minor fender bender (other driver was at fault) and went through the insurance company to have the repairs done. Over a month passed, and over $4,000 later I was called to pick up my car because it was done and when I showed up the paint job was bad! I had to wait another week and a half to have it repainted, then went back to pick it up and it still wasn't correct. I was given a small container of touch up paint from them to fix the imperfection's my self. As I drove off I noticed that my fuel light was on and displaying 0 miles left of fuel! I am 100% sure I had 3/4 of a full tank when I dropped it off at ABS collusion... I am positive because I had just drove in from out of town and filled up 40 miles before dropping my car off. So shady and unprofessional! Again I would not recommend this shop to anyone. read more

The staff and service were amazing and my car came back to me looking better than it was before I had to take it in!!

If you are looking for a body shop that does amazing work and uses top quality materials, this is the place ! I have brought 3 vehicles here over the last few years and every time I was more than pleased with the work and the employees. Keep it up . Highly recommended! Thanks for making my vehicles look new again read more

ABS is very close to my work so have them a try. I ran over a tire on the freeway and the cover under my car ripped. they helped take it off and order a new one. it took 2 days to arrive and it took them 4 hrs to install it. The location in Fontana was convenient that it was worth the price. The customer service was good. read more

I was referring by a coworker so I was under the impression this establishment was great! I went in to grab an estimate for my bmw and as soon as I requested that the man who was helping me immediately tried to ask for the insurance check. I mentioned it was on the way and he immediately cut me off mid sentence and said "you're wasting your gas if you're not gonna drop it off now theres no point on coming if the checks on the way" which I can understand to a degree but the way his mannerism executed was extremely unprofessional and rude. He tried to run me an estimate right then & there after I explained I, myself have experience in the car industry and understand how much my car would really cost! He then estimated me an extra thousand based on what my insurance gave me. His reasoning was on how expensive parts are and "IF" parts break during the process.... yea I know my how much my bimmer is... cut the bs just for a check. This business is not welcoming and try to upsell because they think you're ignorant!!! read more

The drivers side of my Kia Forte had gotten a major dent. The dent was so severe I couldn't open my door. It was such a hassle to deal with, it wasn't the type of damage you could just deal with later, it had to be fixed right away. I read the great reviews on ABS and decided to call, mind you I live all the way in Long Beach. I called and spoke with Amelia, she was such a gem! Great customer service, talked me through the process and made it very simple, we all know the auto service industry can make things so complex but not at ABS. When I dropped off my car I met Idilio, he was also very nice and attentive, he looked at the dent of my car and reassured that I was in good hands and not to worry. Lastly, Octavious assisted me with my paperwork and insurance process, also something you would dread having to deal with but Octavious made it such a simple process. Another thing I really liked was the text messages I would receive throughout the week with updates on my car, I never felt the need to call and ask questions because I was already being updated without needing to worry or wonder! Great professional services I received, I would definitely refer all of my friends, and family members! Thank you again ABS, you guys are awesome! read more

ABS Collision Center Inc - Left side after ABS - Body Shops Near Me - Fontana, California

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The absolute greatest body shop/collision center on this planet, Edilio, David, and the whole staff have the best customer service. They really do work hard for the client, the quality of work is elite. When you drop off your car they update you through the whole process as they are repairing the car and when they are projecting to finish up until they finish. Makes you feel like you're part of the whole process and not left out in any way. Thank you again Edilio to you and your team for always taking care my cars I appreciate you read more

I had damage to my front passenger side and bumper of my 2018 Chevy Malibu. I took it in and Idillio and his team took great care of me! I have all of my family's vehicles repaired here. I can always rely on professional service, clear communication, outstanding value, and friendly people. They even had the interior cleaned before I picked it up! It looks the same as it did the day I bought it. Great Job Guys read more

ABS Collision Center Inc - My 2018 Chevy Malibu back from ABS Collision Center good as new! - Body Shops Near Me - Fontana, California

This is my second time coming here and they did not disappoint! Everyone Is always so friendly and professional. I love how they keep you informed about the status of your vehicle throughout the entire process. Highly recommend! read more

ABS Collision Center Inc - Body Shops Near Me - Fontana, California

Great service! Brought my vehicle in last month due to being rear ended. My vehicle was torn down and reviewed by insurance within days and all damaged parts were replaced and the vehicle was 100% completed within a month. Repainted and vehicle was detailed inside and out when I picked up. Vehicle looks brand new. Great customer service and I am very satisfied with my vehicle! Thank you ABS collision! read more

I have used ABS for years now with different vehicles and every time the results are amazing. My vehicles are repaired quickly and come out looking better than when I purchased them! Mikey worked on my car and he did an excellent job! Thank you ABS!!! read more

Beautiful job on my ford explorer, great people to work with.... Highly recommend!!! Office staff very helpful with insurance issues!! Marlene Kirby read more

I am not one to write bad reviews on any business , but I hope my review helps someone out there. I was looking for a body shop to help me fix my 2018 Chevy Silverado as it had a hit on the suspension. When I first walked in there everything was great they were so nice , they let me know they were going to help me with everything but that didn't happen .. as time progressed they were super rude and tried to avoid me as soon as they received the insurance money it was a wrap . They are very shady I do believe they try to get as much money as they could. I was not happy with the results . They really do suck when it comes to body work .. I don't recommend this place at all . They are a bunch of liars , rude people Don't waste your time or money read more

They restored my 2007 Jeep grand Cherokee Overland addition to its original condition! Absolutely loving the TLC and great customer service. Every step of the way was easy and a seamless process. UPDATE: a few weeks later I had a problem with the door panel that was repaired sticking. I brought my Jeep back and they took care of the issue immediately and without any hassle. Well worth the customer service experience if you are trying to consider your options. read more

ABS Collision Center Inc - Body Shops Near Me - Fontana, California

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The SUV had major damage from an unfortunate accident on Reche Canyon Road, involving a small herd of donkeys. Thank God the animals were not killed and I was not injured, but there a lot of damage to the front/side of my vehicle. It required a lot of repair and replacement of parts. The car appeared in absolutely brand new condition when the work was finished. The staff is professional, and take pride in their work, as well as their genuine caring of their clients. They will even take you to the car rental agency if you need the ride. Thank you for your excellent work. Please support this privately owned business, you will not be disappointed. read more

I finally know what ABS stands for "A Bullshit ass Service" Collision Center. I implore incoming customers to not be fooled by the positive reviews and focus on the negative reviews on here as the situation seems pretty true and universal experience. I came here because of the 5 star reviews only to receive the most heinous service of my life. Only come here if you want a 5 star experience of being scammed out of services, time and money. My car was in for a small fender bender on the passenger side when I got hit by a driver. The car was still very much drivable but I figured since insurance will take care of it why not go and fix it? I had some small cosmetic damages such as back bumper and lock cylinder for the door that needed to be fixed, so I paid them to fix the cosmetics while insurance covers the damage from the accident. Boy was I in for a ride, I kept asking for updates on my car to follow up on status and they kept lying to me stating that "parts needed to be ordered or did not arrive time" which delayed my car for a 3 WHOLE MONTHS! 3 whole months for a cylinder and some scratches? As their customer I should have not suffered the consequences of their poor management. That's ridiculous, they lie, they cheat and try to steal money from incoming clients. They don't care about your livelihood, ONLY THE MONEY. Unacceptable. Also to add insult to injury when i finally got my car off the lot, my tire pressure over the psi limit , battery was almost dead cause it sat there for 3 months and now all of a sudden I need a new alternator. I didn't find out until I called AAA shortly after. I keep pretty good maintenance on my car, so I think it's a scheme for them to get more money from you because when you leave the lot. YOUR CAR WONT GO FAR FROM IT. I also believe stuff was stolen from my car because my seat cushion is gone, like really?? What kind of place does that? I don't know what kind of business they're running but run away and find another place. You were fairly warned! read more

Perfect work! The repair was as good as new! Very professional and friendly service, and I was kept up to date through the entire process. I highly recommend ABS! read more

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Let me Start By saying im extremely Happy!Amelia and Idilio are the best at what they do!They fixed my car and also left it super clean!!Their customer service is the best!!If you ever want to get your car fix go to ABS Collision!!!!!Picture does no justice!My car is back to new!They made this whole process very smooth.Im so happy i want to cry!Will be coming recommending this place to my family and friends!!You guys are the Best!!! read more

ABS Collision Center Inc - After - Body Shops Near Me - Fontana, California

Dejaron mi camioneta como nueva, me chicaron por la parte de atras y la tapadrra quedo torcida, ellos la remplazaron por una nueva y repararon todos los demas daños, no parece que paso nada por ella despues de que salio del taller, hacen un trabajo muy profesional, aparte de todo el servicio al cliente es excelente, siempre dispuestos a ayudar , para mi , que era mi primer experiencia en un accidente y haciendo el reclamo a la aseguranza, ellos siempre estuvieron ayudándome en todo momento con el mejor de los tratos, estoy muy agradecida con ABS Collision center y con las personas que trabajan ahí, especialmente Lilian, siempre contesta el teléfono de una linda manera y siempre dispuesta a ayudar. ​ read more

I know this review is long, but take 5 minutes to read it and save yourself the trouble and problems that I had to go through with ABS. I wasn't going to write a review for them(despite having a bad experience) but I had to pay a dealer over $500 for work that ABS billed the insurance company but was never done. ABS did reimburse me for the amount, but as a business, for them to bill parts and work that they never did is inexcusable. I took my car here because I saw the positive reviews ABS has on Yelp. Big Mistake!This is easily the worst experience I've ever had at any business. They gave me an estimate of 4 weeks. Took them almost 2 months to finish. The insurance company notified me that ABS was quoting over $8,500 to repair the my car. It seemed like way too much for the amount of damage,given that my car is worth about $16,000. In the end they brought it down to $7,500. After 7 weeks in the shop, and another text message saying it would be delayed again, I called and asked what was needed on my car to be complete. They told me they just needed some clips for the lower valance. I told them I was going to go and see the state of my car. My stomach sank when I saw my car. It looked like it was cut in half. I wish I had taken a picture. The entire bumper and tail lights were missing, the trunk was exposed, they told me the entire rear of the car was going to be painted and they removed my quarter panel windows, front window moldings, and the roof strip molding. This was 2 days before the car was suppose to be completed. When I asked them why they had removed the quarter panel windows and roof molding, they told me it was so they wouldn't get paint on them when the rear was painted. Guess these guys have never heard of covering them. Idilio kept blaming the insurance company for the delays, saying they didn't approve his outrageous supplements on time. I asked him if this meant the car had just been sitting in his shop for 6 weeks while they were misleading me with their text messages pushing the date of completion back. He said the work had to be paused while the supplements were reviewed and that "he'd rather have me be upset at him for taking too long, than him doing the work without approval and then them(insurance) go after me for the money". How considerate. Thanks Idilio! I went the day before Thanksgiving and waited more than 1 hour to get my car. Idilio told me they were staying late just for me. Again, Thanks Idilio! Finally! My car was done. Or so I thought. When I was driving off, I noticed the check engine light was still on (something ABS said they'd check), I honestly just wanted to go home, prepare for the holidays and put this all behind me, so I left and figured I'd have the dealer check it since the car is still under warranty and I had to take it in for the oil change in a couple of weeks anyways. I took my car to the dealer and had them check the light. They called me and told me the car had been rear ended and the evap canister was damaged. Since this was caused by the accident, it wouldn't be covered under warranty and would cost $508 to fix. I figured I'd pay it and then talk to the insurance company. Since I had evidence that it was caused by the accident, they had to reimburse me. So I paid and called the insurance company. The insurance told me they had ALREADY PAID ABS for the part and the labor to repair it when my car was in the shop. They suggested I'd speak with them, because they were not going to pay for the same repair twice. When I called ABS and explained them the situation, the lady on the phone still tells me "Instead of paying, Why didn't you just bring the car so we could take a look at it?"- Why didn't you guys just repair it like you said you would and charged for! I had to leave work early to go talk to them. They came up with some excuse that the wrong part was ordered and then returned. They again told me I should have taken the car to them when the dealer wanted to charge me. The car was already at the dealer, and I had NO idea they had billed for the repair. They wrote me a check and I was on my way. I know it sounds like just went on a rant, but I have to wonder why they had so many bad thing contributing to my bad experience despite their reviews . I am not one to ask for special services. I was willing to not write a review and overlook the fact my car took almost 2 months to be repaired. But them charging for work that was never done seems unacceptable to me and I feel like I have to warn others. Makes me wonder what else they charged for but didn't repair/replace. They lied to me constantly and I had to take time off from work to get my car back "on time" and have them fix their mistakes. I'm probably voiding my "Lifetime Guarantee" on their work by writing this review, but If something ever goes wrong with their work, I'd rather pay another shop out of pocket to fix it than to ever deal with these guys again. read more

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Fast and easy to deal with great people over at ABS highly recommend them will be visiting them again for any other car needs read more

ABS Collision Center Inc - Post repair - Body Shops Near Me - Fontana, California

I recently had my car vandalized and ABS Collision was recommended to me by my dealership. This place is amazing! The customer service is top notch. They make you feel at ease with everything the moment you drop off your vehicle. I can't thank them enough for the amazing job they did on my Kia. Will come here again if I ever have another incident. They value their customers and their work. read more

Thank you to Idilio and team ABS Collision Center of Fontana for the great job on my daughter's car. Somebody backed into the back fender and crashed the fender into the back door. Car looks brand new. read more

ABS Collision Center Inc - ABS Collision Center of Fontana are members of the Fontana Chamber of Commerce - Body Shops Near Me - Fontana, California

I have had to bring my car here a few times and am always amazed by the great service and courtesy of the entire staff. From the moment I dropped my car off, I was updated about any issues or problems. I can not recommend a more better bodyshop in all of Southern California. I specifically drove all the way from Glendora to make sure the work was done TOP NOTCH. Thank you, Idilio, Michael and David for everything. read more

I highly recommend this business. Went in for a quote because I couldn't remove my license plate without scratching the exterior. The owner I believe, came out to look at the plate and called over a worker to bring a drill. The worker removed the plate, leaving no scratches. I then asked how much I owe and the owner replied, just remember us for the future.I definitely will! read more

Good fix and gave me good detail on how to take care of the paint. Also kept the car clean when I picked it up

These people that work in this place they are a bunch of liars they when they wanna get your business in the beginning they're very nice and after the only one I get your money you insurance money the type of work they do is lousy it is really bad quality and they take so long they told me 3 weeks and ended up taking over 4 months i don't recommend it stay away from this shop read more

Great service, fast and reliable. They went out of their way to insure we received our vehicle back as soon as possible. Thank you ABS for the amazing service!! read more

Got my GMC Sierra 1500 repaired at this shop, and the service was outstanding. They made sure to pay very close attention to detail and gave the truck back to me better than I got it from the dealer. Idilio the owner made sure to call and give us frequent updates on the repairs, and was a very nice man. He came out and went over the entire truck with us. He made sure that we were completely satisfied before releasing the truck to us. He had the truck washed and detailed inside and out before we picked it up. Over great experience, they used OEM parts, not aftermarket parts. 10/10 would recommend this business to anyone in the area, or even out of the area. It is worth the travel to get the service they provide. read more

I brought my 2018 BMW M3 from Norco, CA in for a full front bumper repaint. ABS nailed it! Looks like brand new. Thanks!

I don't recommend this place bad service they had my car for more then half a year and I did not see them try to get it to me sooner.

Come to this shop. Best shop in the IE. I was so impressed on how my vehicle came out. Everyone is super friendly and always keeping you up to date on your vehicles status. It took awhile for me to get my vehicle back but I gotta tell you, it was worth the wait. My vehicle came out better than how it was haha. Thanks you guys. read more

ABS Collision Center Inc - Body Shops Near Me - Fontana, California

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