Certified Collision was incredibly helpful and efficient. After we hit a ladder on the freeway, we brought our car in, and they immediately tracked down the source of the noise. They fixed it on the spot, and the whole experience was quick, professional, and stress‑free. Their team was awesome -- highly recommend! read more

Had my truck for over 3 months. Understandable parts were on backorder and was hard to get them. After receiving my vehicle back, many parts have been failed to fix or even put back into proper place. Headlights are about a foot off no adjustments were made and 2 of the lights were simply not plugged in. One in the rear and a front head light I personally had to take the lights and fix them. Just sloppy work and not good inspections before letting me the owner pick up the vehicle. read more

I was referred through my insurance and all I can say that is the employees did an absolute phenomenal job, I got an estimate the same day of my accident and they got on the job right away. With that being said, they had immediate availability and their service did not disappoint. I would highly encourage everyone to use their services if need arises. read more

I highly recommend this place. They are very professional. I took my Ford F250 truck for replacement of the rear bumper. They took care of the issue and they even clean and washed the truck. Im impressed to their great service! Kudos to all the workers!! read more

Terrible repair job it's visibly noticeable where the repairs were done. Sloppy work and I still see damage. It was a nightmare dealing with this body shop will never return here again! read more

DO NOT GO HERE!! THEY DO NOT CARE ABOUT CUSTOMERS THEY CARE ABOUT MONEY! This wasn't my first time with them. However, the second time around my car is taking way longer! I would call to check status on my car since the insurance can cover only so much of my rental. I would just get complete bulllshit over the phone, " the person in charge of your car is in a meeting, I'll have them call you back once they're out". Guess what... never received a call and it was on and off for a MONTH and some. Basically, if your insurance pays them out they don't really give a fuck about the customer at that point. Do not let your insurance money go to these jokes. Go to the one in Elk Grove or just ANY other place but here. read more

Had our 07 Camry rear side and back bumper repaired. Looks great. No issues. Accepts Nationwide insurance claims.

My Camry I brought in 8 months ago is already got bubbling from the clear coat that was used and on top of that, I discovered that my driver's side fog light was not properly fastened back to my new bumper so it almost completely fell off. I had to spend the weekend fixing it and luckily I got it. On top of this, my clips that hold my bumper were not the correct type that were supposed to be used and my passenger side is getting loose. I'm very disappointed because I've brought 3 vehicles to Certified Collision and all 3 I've had issues with since. I recommend taking your time if you can and going to American auto body in Lodi. Much better and definitely worth going on the waiting list. There's a reason why they're super busy.. read more

Got my car repaired here. The paint on the repair is already chipping and it hasn't been even a week. Took a month and a half to even get it back. Then I noticed some of my personal belongings were stolen. Worst service ever! They constantly lie about your service and don't give any feedback! read more

This place is a nightmare!!!! I was recommended to them from another shop of theirs in Stockton. The gentleman I was working with was courteous but whoever was painting the car, did not know what they were doing. It took months of going back and forth to get the car done. First they missed a repair and they were supposed to replace the tail light, the tail light that it was replaced with looked used. They said it wasn't I'm the photos the insurance company provided. That they much have missed it. Then they told me that they're not going to charge me for that repair since they missed it. I honestly don't care if they charge or not, I'm not the one paying. They insurance company is. I just want the job done right. So they took my car back a week later. I wasn't in a huge rush, the car was still drivable. They took the car back. Did the repair, then noticed the paint was chipping. So they took the car back again a few weeks later. Then I got it back. Only to notice the next day that there is run off from the clear coat. By this time it's been 9 months since I've been trying to get my car repaired and so much back and worth with the paint repair that I just gave up and decided not to call them again to take the car back AGAIN and risk it coming back still not done correctly and possibly worse. Im so unhappy with the way this all turned out. Had I known my car paint wasn't going to look like the way it was before it was vandalized, I would've taken it elsewhere. I will never bring another car here or recommend this place to anyone. The quality of work is horrible. A customer should never had to go through this. read more

Justin at certified collision is the bomb! They do great work. Very honest and caring for their customers. Gave me a ride home and dropped off the car. They made a difference on how dealing with a bad situation. Justin cares about his customers with full disclosure. I can't say enough good things here. This is place you wanna go to. read more

I don't even know where to start? We took our car to the Galt location to get an estimate. They were very nice and did the estimate that same day. There was minor body damage; however there was major suspension damage to the car. Right away they told us it was a big job. We made an appointment for a few weeks later. I went in a few days before to make sure all was still good. They told me they got busy and to come back on a date three weeks later. This time they were not as nice as they were the first day. The guy at the desk by the door was spinning like a bee with one wing cut off. All jittery and glassy eyed. We went in on the next scheduled appointment and this time they were all happy and said we will start on your car today. I kept looking on their website for pictures of the repair progress; but never found any. We drove by the shop two weeks later on a Sunday and saw the car still sitting in the lot where they parked it two weeks before, still untouched! I called on Monday and was given the run around by the spinner guy. We had to order parts and the parts didn't come in and so on and so forth. I was told they would start on it that same week. I drove by again on Friday and it was still untouched! We picked the car up and took it to a different place and had it fixed and back to us in three weeks. One day they are nice and the next they are acting like they are on something? Never again! read more

J&D Auto Body is the only shop I will ever trust to work on my vehicle/s. Anastasia is so very kind and always super helpful and very patient , the collision and repair experts are at the top of their game the service they provide is world-class! This is the best shop to bring your damaged vehicle to for Expert Repairs, J&D is part of the California Auto-Body Association , ASE Certified , Gold-Class I-CAR Which is the collision repair industry Standard that contribute to complete and safe repairs. GALT is Very Lucky to have J&D and I highly recommend this Business. read more

Certified Collision Center - Excellent Customer Service !!! - Body Shops Near Me - Galt, California

DO NOT COME HERE!! This place has gone down the toilet. A few years back I had some work done and the experience and end product was great. The estimator, Justin, was top notch and the whole process went smooth. Fast forward to today. I had a manufacture warranty paint repair to had done and the current estimator, Rafael, was in charge. The entire process was an ever loving nightmare. The incompetency of this man reached to a legendary level. There were so many delays, forgetfulness, not returning calls, false deadlines, and so much more. After dealing with these guys for 5 months, I finally got my parts of my car painted. But wait, there's more. Rafael forgot to update the initial quote that was requested by the car dealership and only 3 of the 4 doors were painted. When confronted, he didn't remember being asked for the 4th door. 5 months have passed at this point. Now I'm stuck with three painted doors on the vehicle and the 4th door stands out. Apparently, the regional manager is happy with him (fooled). The experience there was terrible. I will never set foot back into that place even though my car was delivered with a paint nick that needed to be touched up and a pool of excess adhesive was left on the trim of my door. How can you miss that much glue pooling out??? What parts were painted looked good. This was the most painful process I have ever experienced with a shop. NEVER EVER COME HERE! read more

My car got wrecked on 99 and got towed here by chance. They took real good care of my situation. Great communication with me and my insurance company (AAA). It looks like they work with a lot of expensive cars so they have their lot gated off with high voltage electric fences. read more

I went here a few years ago when it was owned by someone else and it went good, so I thought I should take my car there again.... WORST CHOICE EVER. The communication is absolutely terrible; the receptionist takes down your info and says they'll call you back with more info and status updates but never do, she likes to talk over you and won't listen to what you are asking, she also gives incorrect info and/or doesn't work with insurance. I had my insurance tell them twice that my $500 deductible was waived because I was not at fault and the day I FINALLY picked up my car she tells me I owe $500. Also they somehow order the wrong tire (whatever that means) and take up more time and have to get an alignment for a SECOND time after telling me it didn't need one. Then when I get my car they used up all my gas and I had to tell them to fill my car up because it was definitely not near empty when I sent it in. Also they said they were detailing my car but my car was dirtier than when I left it with them. Again if it all came back to the communication and they told me these things ahead of time then I would've been ok. So unless you like terrible customer service, wrong parts ordered, a know-it-all receptionist to talk to, excuse after excuse for everything wrong, and having to call them 20 times for a simple update, then I'd HIGHLY recommend going somewhere else for repair. read more

I got rear ended and towed it here because I've heard really good things from friends and family. Let me tell you, they have a lifetime customer. Anastasia is incredibly helpful. She helped me understand the process with the insurance companies and took care of my rental through Hertz. She was such a pleasure to work with and very genuine. Nelson is amazing. He is knowledgeable beyond belief and honest. He truly takes care of his customers and also helped me understand the process once we knew my car was totaled. I highly recommend this business! read more

My elderly mother hit a trash can and it broke off her passanger mirror and broke the window. Everyone at J & D was helpful, polite, honest and informative about insurance issues, time to repair and the cost. I would go back here in a heartbeat to have another car fixed. read more

Josh has made my second experience with Certified Collision extremely easy! I have been kept on the loop each and every step of the way. Whenever I have called Alicia (I believe that's her name) has been extremely friendly and sounds eager to help. At one point I asked her a question and she told me she'd go get me an answer, when she came back to the phone I had another question and instead of being annoyed or telling me she'd call me back she was happy to help and went and got the answer for me. I truly appreciate the efforts they have made to make this a good experience. read more

My truck was smoking from the engine with a few problems with the radiator. I took it to the ford dealership and they tried to charge me almost $1000 to replace a couple of parts! I then took it to Certified Collision here in Galt and the fine gentleman charged me no where near as much as they were going to charge me at Ford. They fixed it in under an hour and were so extremely nice and showed me everything that they were doing. Thank you so much Justin and Frank for being so awesome!!! read more

This collision center really goes above & beyond for their customers. My car was having repairs done for about a week. I was informed throughout the process. Parts were ordered especially for a newer vehicle. Jason was informative and constructed the rental/repair process wonderfully. Jocelyn was delightful and pleasant during all transactions. They made a stressful situation less stressful read more

Had taken a car to certified in Galt ca. It was under an insurance claim.. had taken the car there for repairs got the car back sometime later ( for about 5 min ) noticed fenders and trunk didn't line up an was out 1/4 inch from being flush.. took the car back.. after a period of time we got the car back ( for 5 min ) took the car back again cuz the paint didn't match. Left the car again for a period of time. Got the car back.. for about 15 min this time. Had a noise coming from the front end. Took it back YES. AGAIN.. argued about the noise because they sed I was wrong. DID I FORGET TO MENTION THAT AT THE TIME THE CAR WAS BRAND NEW. I MEAN BRAND NEW.. they found the problem. After complaining about it.. sed it was fixed.. took it home.. then the door trim fell off.. took it back. AGAIN. Waited for it again.. got it back.. then the interior door pieces started coming off... took it back yet again.. now there's a noise coming from the front end wen making a right turn.. DID I FORGET TO MENTION IT WAS DAMAGED ON R/S ?? Also brake dust really bad. Was told there done with the car and that wasn't brake dust ( his tech said ) I'm 60 yes old. I know wut brake dust is. Wiped my finger on my trk rims to show him they were the same.. told Justin ( manager) his tech is a frigging idiot.. Was also told about life time warranty on their wrk.. DO NOT BELIEVE THEM... DO NOT GO THERE. I'VE TAKEN THAT CAR THERE AT LEST 15 times .. AND ITS STILL NOT RIGHT AN THEY DO NOT HONOR THERE WRK AS IN LIFE TIME WARRENTY.. if I could give them a minus rating I would read more

J&D Auto Body is a huge help to anyone that brings their vehicle in for repair. I have personally known Nelson for several years. He delivers phenomenal customer service and will keep you consistently updated about the status of your vehicle. Nelson is very knowledgeable about what he does and make sure that he delivers a quality product to all of his customers. If anything, he is the most honest person I have ever dealt with regarding vehicle repair. Anastasia is a delight and goes above and beyond to help out in anyway she can. She is a wonderful addition to the team. She is more than happy to answer any questions or concerns that you may have at any given time. My family and I have brought our vehicles to J&D Auto Body for the last 15 years. We are greatly impressed with the quality of work that is delivered. I have recommended a number of people to this shop and they have all been impressed with the service. read more

Great staff excellent service and repair! Would highly recommend and will be returning again if I need anything!

Great place to get your car fixed if damaged on the outside!! The staff is very friendly and easy going and will go to bat for you in a heart beat when it comes to handling the insurance company !! I would highly recommend them! Thanks you guys! read more

These guys are awesome. Always amazing customer service. Happy to help you out with anything. They go above and beyond! I wouldn't go anywhere else. Highly recommended. read more

My fiancee got hit ion the 99 freeway and we took it to this body shop because we now live in Galt and it was close. They were extremely nice and did a great job as the back end looks brand new. They were very helpful through the process and I was glad in which it looked when it was completed. I would use them again if I have another accident. read more

Best place ever!!!! Go see Nelson. Nelson and his team are the best. They are so easy to work with. He always gives us updates. Which we love. Most companies don't do that. We have taken many cars over the years to him. We have lived within a 15 mile radius over those years and I don't even hesitate to call or take my cars anywhere else. I also always recommend them to people I know. 5 stars all the way. Keep up the great work. P.S. Trust me when I say this. When you get your car back. It will look better than you brought it in. read more

I got rear ended in a parking lot and had to have my trunk fixed, this was the closest place I could go with my insurance. While they were friendly in the front office, they weren't very knowledgable about what they do. I kept getting different answers on when to pay for my vehicle. And what irks me the most is that I was told they would paint and fix my vehicle on site. When I picked up my car I had over SEVEN HUNDRED miles put on it. I don't know what they do with cars when you drop them off, but to me it's obviously not professional. They beat around the bush when you ask questions. Honestly, they're not trustworthy and I would never bring my car back here. read more

don't bother giving a bad review/saying anything negative, even if it's honest. once that happens the man in the front office will find your file, call multiple times and leave you voicemails to take it down. that's harassment! hes a bully and unprofessional. needs customer service classes. i agree with skyler s. completely rude. read more