I made the mistake of believing all the reviews for Sir Grout. He was prompt up to the point where…read morethe work was complete. There was no steam cleaning or machine scrubbing of the bathroom tile. Because of the design, the only way to be sure it is clean is to scrub it. Upon checking the tile was still dirty. I have tried to contact Sir Grout and ask them to look at the result but they don't answer my call or emails. All they really did was apply a colored sealer on top of the existing grout. The recommended detergent for mopping the tile doesn't do anything to remove the dirt. We are very disappointed.

Used them sevaral years ago Great job. Recently had them…read moreover for a quote. After appx 1 month.NO REPLY POOR,POOR POOR

Bruce Wilson and his team are undoubtedly the best in the business. Their exceptional knowledge and…read moreprofessionalism regarding the products and processes are unparalleled. Lamar Moore

Bruce Wilson and his crew redid the grout and caulking in our kitchen and one bathroom; our kitchen…read morecounters are tiled. The work was excellent, we have hired this company for additional work, and I recommend them highly. Mr. Wilson knows the chemistry behind the business, he discusses with you how different materials stay solid and clean and tells you how to maintain the surfaces once his company finishes. Mr. Wilson stands behind his work, and is accessible.

Marty did an excellent job refinishing and polishing our bathroom marble floors and vanity top. It…read morelooks brand new! He also cleaned and sealed all our grout on the marble floors plus cleaned and sealed the porcelain subway tiles in our shower, cleaned the grout, and replaced some damaged ones where we removed a wall teak seat. He does excellent work, comes when expected, and left our bathroom looking as good as the day it was installed. We had some stains on part of floor from leaching minerals from the marble veins due to excessive moisture but he was able to advise us on lightening them prior and they look so better. It only affected a couple of tiles directly in front of the shower opening so is not very noticeable. We would definitely contact him again or refer him for his excellent work and eye for detail.

Our kitchen tile had some residue left on it from our renovation that would not come clean. The…read moreGrout Master did an amazing job! It looked way cleaner than it did pre-renovation. Great work! Give him a call!

Sir Grout Athens has done a poor job on my shower tile. I gave them one star rating since they did…read morereturn twice to adjust a few things. They guaranteed a year warranty yet the local franchise is closing and I am now stuck with their mishaps! The regional Sir Grout franchises will NOT travel to the Athens area so I am stuck from every direction! DO NOT use Sir Grout!! They do not stand by their service!!

Our shower looks brand new. Luke of Sir Grout did a…read moreterrifice job cleaning, repairing and sealing the tile. He has been very thorough and conscientious. He followed up in two days to address some items we found that needed to be complete. Very satisfied with his work. Karen W

Chris responded very quickly, cost was a good value, stains (some heavy) were removed & carpet…read moresmelled great. This cleaning was for our condo that we rent, stains were heavy, Chris did very good job.

Chris did a great job on carpet cleaning and tile / grout cleaning and sealing in our home. He is…read morequick to respond, courteous and reliable. We have been very pleased in all of our dealings with Barefoot Floorcare.

Had a really great experience with The Grout Doctor! We took advantage of a Living Social deal to…read moreget one of our bathroom re-caulked. They were friendly, on time and most importantly do outstanding work. My bathroom looks brand new!!! I'd highly recommend.

Jason does amazing work and could not be happier with everything. The price for the quality of work…read moreis as good as it gets. Thanks Jason

Palmetto stone & carpet cleaning. Called and he was able to get me an appointment for the following…read moreday. He did a great job on room & stairs. Also, he was very friendly. I'd recommend him to anyone.

I have used Palmetto Stone several times. Great service and quick response. I had the odor/urine…read moreremoval because of my dog and my carpets were like new and smelled great. I would definitely recommend Palmetto Stone and Carper cleaning. The owner is very friendly and professional and does an excellent job each time.

Perfect all around! APC was very responsive to my request and were able to come out and complete…read morethe job within 24 hours! Very fair pricing and excellent service. I had a large area of tile / grout cleaning, two recliners and a sofa cleaned. I am looking forward to hiring again for some exterior cleaning.

Reasonably priced, on time service , very professional and pleasant . I was very pleased with their…read moreservice.

Kristen always does a phenomenal job and is so easy to work with! She's so sweet and even makes…read moresure to say hi to my kiddos! She's been cleaning out house for about a month and every time it feels brand new!

We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.