Capital Motors is dishonest. I went to Capital to look at a car I found online. The car was…read morepresented in a misleading way and ended up being a piece of junk. Do not shop here, they are crooked & dishonest.

Tuve muy mala experiencia en este lugar, el primer carro me lo vendieron con llantas en muy malas…read morecondiciones, tenía que constantemente ponerle aire alas llanasta desde el primer día que lo saque del dealer, esa misma semana una de las llantas se quedó sin aire, LA LLANTA NUNCA SE PUNCHO, ya me lo habían vendido así, en medio de la nada y sin señal me toco pedir ayuda para poner la llanta de repuesto. Logre cambiar ese carro por otro, pésimas condiciones del segundo carro que trajeron de la subasta, La batería tenía 2% de vida, las llantas tenían 4 diferentes tipos de marcas y los sensores me volvían loca en la pantalla debido a ello, tenía una fuga de aceite, la brújula del termostato/ temperatura se volvió loco, y todo esto pasó en la misma semana que compre ese carro, no lo maneje mucho tiempo y el dealer se reuso a creer en las condiciones que me vendieron el carro, AUN LLEVANDOLO A INSPECCION POR MI CUENTA A UN TALLER RECONOCIDO EN CHARLOTTESVILLE VA, Y LO LLEVE EL SEGUNDO DIA DE YO HABER SACADO ESTE AUTO DEL DEALER. HASTA EL DIA DE HOY NO ME QUIEREN DEVOLVER MI DEPOSITO. NO RECOMIENDO ESTE LUGAR.

I always get great service when I visit POHANKA. The service technician is conscientious and cares…read moreabout the customers. in my 20 plus years in the military coupled with another 10 in the DoD his service is right up there!! Recommend you pass my kudos onto Anthony! Thanks! Another satisfied customer!

Absolutely amazing got there at 7am on a Saturday got my car taken right in. Stephanie Fallows…read more was very helpful she navigate my first service visit perfect. Im use to dealing with ford. This is my first nissan . Very impressive. Love the fact the service was complete fast. 5 stars

Marcos sold me a car in May of 2021 that appeared to be good but as soon as I got it home in DC the…read morecheck engine light came on. After Audi of Bethesda Dealership did a $900 diagnostic because it's a Audi hybrid I was told the engine would have to be taken out and the timing chain would need to be replaced which is a $9000 repair. The warranty I bought through my credit union would not repair because I only had the car for a few days and it didn't have at least 500 miles on it. Resultingly the credit union returned my $3000 I paid for the warranty. I reached out to Marcos and wanted to return the car to but he would not take it back. I guess that what I get for paying for the car outright. Marcos owns an electric car which he mentioned to me and that he is saavy with reprogramming computers in cars. Thus, I believe he tinkered with this vehicle computer to get it sold before the engine light came on. Marco referred me to an "Audi Specialist" in Manassas who gave me false information about the car but not before he sqeezed me out of $1200 in repairs. He claimed he fixed the problem and turned off the check engine light so I could drive it the 500 miles for a warranty to fix the problem. BIG FAT LIE!!! Once I got a warranty with Car Shield and the 500 or so miles, I took it to the dealer again and got the same diagnostic. I contacted Car Shield after I put it back in Audi of Arlington and they came in with a forensic engine specialist that put cameras through the engine to prove they were not responsible for the issue. According to the computer it was able to provide a freeze frame of the actual time and date of the original check engine light after I got the car and of course it was before Car Shield warranty was obtained. I was stuck with a car that needed fixing so I took it to another Audi repair shop in Pasadena, Md that offered to fix it for $3600. That did not happen!! He made so many excuses such as my dog died, Covid issues, parts stuck on ships in the ocean from Germany, blah blah blah. The car left his shop worse than it came in. To sum it the horrible experience Marcos sold me a lemon and I would never do business with him again.....The saga continues. please see Criswell Audi of Annapolis and Paul's Automotive for the remainder of this dumpster fire of a story.....

Nothing but great prices and even better service. I found exactly what I wanted with no hassle!…read moreMarcos and the team are professionals in this business. Keep up the good work!

Sam my service advisor was fabulous ensured I knew what was going on throughout the whole process…read more would not use any other person!!

If I could give -100 stars I would!!!! They were supposed to change my oil which they drained but…read moredid need put oil back in my car! My oil light came on on my Lexus and to top that off the service manager Matt Gata refused to refund me my money. Don't go here to buy a car or get your car serviced!!!!!!!

Bilal asks you to deliver cars for him but then never pays even 6 months later…read more If you are a hard working individual and like to be paid for your services, avoid at all costs dealing with this dealership. If you haul cars stay away !!!!!

No matter who you are when that time comes to where you need to start looking for a car we don't…read moreknow where to begin. Going to car dealers can be overwhelming and they always seem to linger around you while trying to figure out what we are looking for, right? It happens mostly all the time. I will tell you that Bilal at Car Connect is where you need to go to buy your next used car. He is honest and down to earth. He holds up to his end of the bargain for you, so there's no need to worry at all. I bought a used car from him for my son who is handicapped and needed a reliable car to get to his many appointments every week. There was an issue with the car I purchased but Bilal was able to take care of it with no worries and the car is in great shape and very reliable. Thank you for being a trustworthy Car dealer and I recommend that if you are reading this to go to Car Connect for your next Car!!

PATRIOT AUTO DEALS…read more This place has changed it's name to avoid the bad rep it already created for itself! Do not buy from this crap hole! Talked to the dealer through email about a Honda Odyssey. The dealer was quite far away from me, so I asked them if they could take a good run through of the van and send me any photos of any dings, dents, scratches, ***misaligned body panels***, etc... He told me the van was in ****Excellent Condition**** and the only damange there was, was just a scratch on the front left fender. Drove my 8 month pregnant wife and sister to come with me to purchase it because he said it was in excellent condition. Arrive bright and early just as I told them I would and of course the car was not ready and waiting. He brought the car and the tire pressure sensor was on, there was no window washer fluid, the gas light was on, and it was dirty. That wasn't the worst part. The car's rear bumper wasn't aligned, the front bumper and fender wasn't aligned, scratches EVERYWHERE, and there was no clear coat on the left rear quarter panel! I expected the van to have been a accident, but I did expect it to be fixed properly. The van had obviously been through hell and half assed back to life. The salesman David (doubt it was his name) said that all the odyssey's bumpers stuck out like that and that we were getting a great deal. He said my expectation were way too high for a used van. I explained to him that he listed the van in excellent condition and it was actually in fair to poor condition. Mechanically, I would say the van felt and sounded fine, but then again, if there was anything wrong with the engine or transmission, it was still under factory warranty. This dealer is total trash. I wished I googled the address rather then the new name. When you do a search for their new name, it won't come up with anything. I'm going to figure a way to make sure this crap hole reviews can be found when doing a search for it's new name PATRIOT AUTO DEALS.

We just received our extra key and plates for our new weekend car that we purchased from here. Let…read moreme start by saying this was a great experience. My fiancé found this car online and it was priced much lower than most car dealership prices. We checked the Carfax and the sales rep explained the history on the phone. Because of the detailed nature of the servicing of these cars we asked a lot of questions, but the sales rep Jason was very patient and understanding. When we went on to visit they treated us with respect and allowed us all the time we needed. They were very relaxed and stayed out of our way unless we had questions, it was like they were allowing us to be in control rather than pressuring us. We ended up agreeing on a price and we bought the car. So far we have taken it in to have our regular service done and we are pleased with it. No issues with the service or the car. My fiancé and I thank Jason and this company for their help and service. We will refer our friends and family to you guys.

My wife and I found a 2002 Jeep Wrangler online that was listed near us in Huntington Beach, CA…read more After messaging Caspian, Omar informed me that the vehicle was at their dealership in Stafford, VA. We were disappointed, but after a few weeks, the vehicle was really growing on us and so we asked Omar for some more info on the Jeep. He was very prompt and replied quickly, even with the whole coronavirus pandemic going on. We started thinking how it would be possible to get the vehicle from VA to CA, and got several quotes from 3rd party shipping companies. While we were still thinking about the vehicle (and being unsure about buying sight unseen) Omar was able to set me up with a "virtual test-drive". I have never experienced a test drive via video chat, so I hooked up with my local mechanic and Beyali facetime'd us for the test drive. Omar was fantastic, but Beyali knocked it out of the park. He did a full and thorough walk-around of the Jeep, answered all of our questions and even climbed under the vehicle to give us a better look at the undercarriage. He was very polite and patient with us, and was very descriptive of how the vehicle felt while driving. We were able to see how it handled, how the engine sounded at idle & while driving, and were able to even hear how it shifted. Very impressive. After getting the green light from my mechanic, my wife and I decided to pull the trigger and purchase our new adventure-mobile. While the shipping quote from Caspian was initially higher than the 3rd party companies I had previously spoke to, they were able to match the pricing for me (I felt safer going with their shipping since they have worked with these drivers before and I wouldn't be gambling on the quality) which was fantastic. Beyali then worked with my wife regarding all the paperwork and steps to have the purchase finalized. Again, he was very quick to respond and whenever we called with questions, he was always polite, patient, and very helpful. Once the purchase was complete, he even called me to give me updates on when the vehicle was being picked up and gave an accurate timeline of when we could expect delivery of the Jeep. He was even kind enough to give me the cell number of the driver so I could be in constant contact and get progress reports on the delivery it's self. They even delivered it right to our front door (well the entrance of our complex because the semi truck couldn't fit down our narrow street) and it was unloaded and I had the keys in my hand in less than 5 minutes. Also a huge shout out to the full tank of gas they provided as well. Very cool. The vehicle is in immaculate condition, with no surprises what so ever. This was surprisingly the easiest car buying experience we've had, and it was with a vehicle we bought from the other side of the country... holy crap. I HIGHLY recommend Caspian Auto Motors. I especially want to recommend Beyali & Omar. Thank you guys for the awesome service and my amazing new Jeep. Keep it up!

The car had some type of issue where water got into the car. This caused the entire electrical…read morepanel to shut down within a year and the car is totaled. I'm very sad at this. The auto shop said an inspection by the dealer would have revealed the issue. Go somewhere else.

Talked to my sales lady and she said with $1000 down I'd be able to get a $300 monthly payment. I…read moredrove an hour and a half just for them to raise the price up to $220 bi weekly. And when I backed out of the deal they refused to give the $1000 down payment back. I should hopefully be able to get my money back since they forged my grandmas signature.

Purchased a 2017 Jaguar F Pace from the dealer. I am Very pleased with the vehicle. I was…read moreaccommodated when the original vehicle was not available. Very pleased with the customer service as well as the vehicle that was purchased

So this bullshit continue! PLEASE DO NOT PURCHASE A VEHICLE FROM THIS PLACE. This is a bold face…read morelive, and we have not even driven 1,000 miles because the vehicle remains in the shop, can't pass emissions (the manager Richard says, you don't need to pass emissions or inspections in Virginia) that is also a lie to get tags. We have reached out to the Virginia Dealer Board and the Common Wealth Attorney. Our next step is news outlets and more. The positive reviews are paid reviews, and they asked us to do one and we would be compensated. We are $13k in the hole because of this care. Stay tuned as we will post the actual mileage against what Alan, Richard and the so called GM is lying about.

Experience was great before i got the car with the exception of a few sales pressure techniques. I…read moregot the car and found it had no heat in November in Minnesota in 30 degree weather. Called the sales manager and got the run around for about a week, their "service manager" never seemed to call. I replaced the water pump myself and found the front subframe completely rusted through. On the way back from getting the water pump replaced the frame gave out and I got to have it towed back to the shop as it became unmovable. Called, texted, emailed and got 0 response, called their joke of an extended warranty and was told it wasn't covered since it was corrosion, warranty is a complete joke. Had this car for 3 weeks and driven it twice, avoid these guys at all costs, definitely not out to do the right thing for anyone but themselves

I would never recommend purchasing a vehicle from this dealership. I am…read moreDisgusted with how they treat active duty members and try take advantage. I said i was financing through Navy Fed, but they decided to add extra fees and did not wait a day for a check. I ended up paying double in financing because they get an incentive through their bank. The financing managers refused to let me talk to anyone that can help. All they wanted was a sale!

Great place to go if you need help with deciding to buy a new car! Michael was absolutely fantastic…read morewith making the process easy and as stress-free as possible. I would definitely recommend.