I rarely write Yelp reviews, but today I felt compelled to share my experience.
Over the years, I've had several surgeries at different surgery centers, and the care I received today at Cerritos Surgery Center was, without question, the best I've ever experienced.
From the moment I walked through the door, every single person treated me with kindness, respect, and genuine compassion. Everything ran on time, and the entire facility was incredibly organized and efficient.
My surgeon, Dr. Elias, and the entire team made me feel like I was their only patient. Rosalia, my pre-op nurse, recognized how nervous I was and showed such warmth, patience, and compassion--exactly the qualities you hope for in a nurse. My O. R. nurse took the time to introduce herself and clearly explained what to expect, which helped put me at ease.
I also want to give a huge shoutout to Dr. Gonzalez, the anesthesiologist. He truly listened as I shared my concerns about how sick I usually become after general anesthesia. He explained that while everyone's body responds differently, he would do everything he could to minimize those side effects. Thanks to his expertise and care, I experienced something I never have before after surgery--no nausea or vomiting. He was also incredibly attentive to my pain management throughout the process.
Every member of the staff was professional, caring, and attentive. I know that as patients we don't usually get to choose where we have surgery, so I feel especially grateful that Dr. Elias operates at Cerritos Surgery Center.
Thank you to everyone there for making what could have been a stressful experience as comfortable and reassuring as possible. You truly set the standard for exceptional patient care. read more