The most horrendous and abysmal service I have ever seen while calling to set up appointments and…read morereport technical issues. I would compare it to "nailing Jell-O to a wall", but I would not want to disrespect Jell-O by including it in the same sentence as DIRECTV. I would be embarrassed to work for them and predict they will slowly lose their relevance in rural areas just like they have in metropolitan areas due to their sneaky billing practices and utterly incompetent approach to their business. The service person was good when they showed up, but the signal went out the next day and they told us we would have to wait weeks to have someone else sent out. Embarrassing.

I have been a loyal customer for over 10 years. We started paying below 100$. Over 10 years later…read more230$ for same service. For the money, customer service is terrible! Half the time, cannot even get someone who speaks English and not reading the canned information given to them. When contract is up, I am done! Do not recommend. Pay for channels you like through apps! Waaay cheaper and better route to go.

Don't ever call into the office for help they meaning the owner was rude accused me drinking rude…read moresnotty and was no finally hung up and fixed the problem myself

I switched to MontanaSky from Spectrum, I felt I had no choice. They're internet is faster AND…read morecheaper, plus their office is located in Kalispell. Been with them for a while now and haven't had a need for support. Was really easy to get someone on the phone to update my payment method. THANKS MONTANASKY!!

The local Charter office in Kalispell MT truly does not give a crap about its customers. This…read morelocation is only open 9-6 M-F, making it nearly impossible to trade out THEIR defective equipment. In addition, the shift supervisor working on Tuesday, 1/12 was playing on his phone while 3 of us were standing in line for assistance for 15 minutes. There was an empty kiosk he could have sat down Instead of playing on his smart phone obviously engrossed in something personal. What a sad excuse for customer service. UPDATE: On top of the above, we were trading in an HD DVR and was given a HD non-DVR as a replacement. Unbelievable!!!!!

We switched from sky net (who resells century link) totally amazed with the difference in cable…read moreinternet- excellent compared to what we had- 6 times the speed with no interruptions as with century link. Also we did not have cable to the house and they laid cable buried it and the installer was on time quick and did a great job.

After a mix-up of which contractors had the authorization to install in my apartment complex, Mick…read morewent the extra mile to ensure that I got services installed in a timely matter. This is a small business, and because of that, they can be hard to get a hold of.

From the owner: Sales and service of Dish Network and DirecTV satellite television systems. We are Internet Service…read moreProviders for Wildblue satellite internet service and BridgeMaxx internet service.

If I could give zero stars I would. absolutely the worst experience in my life. Called before I…read moremoved from out of state to set up internet, advised them the home was brand new and needed to have the service brought down the pole to my house. They sent out a tech, instead of someone who could run the wire, to tell me we needed service brought to the house first. They set up for their construction team to come out, but that would take over 5 weeks, I'd already waited 2 weeks. I follow up constantly to find out status, finally they approve it. Construction team comes to house and DOES NOT RUN IT TO MY HOUSE, even though they was red spray paint down the drive telling them where to run the wire AND they had a trencher. I called concerned that they didn't run it to my house to be given attitude by them and they told me the job was complete. They transfer me to dispatch to try to push me out another 2+ weeks, when I explain that is unacceptable , the dispatcher suddenly has a way to help me get someone in 2 days. The tech guy comes out to tell me what I already knew, I couldn't get service because the construction team failed to do their job. I already had to drive out of state by this point to get internet at family's house because I work from home. Came back to Polson because school started and had to rent an Airbnb for nearly $800 for the week thinking I'd have service by the end of that week. But they failed and their ONLY answer was they could have them back out over a week later. At this point I was over $1000 out of pocket from traveling and renting a place and couldn't afford to set up for at least another week at another place with short notice as it would have cost me another $1000 minimum. So I luckily got Starlink and wish I would have just gone there first! No trenching, no construction team, no tech needed. And when I informed them I could have paid for internet service for over a year with how much they pushed me out, they tried to sell me cellphone service! I contacted the BBB and told spectrum they lost mine and my entire family's business for life. The lady, Jessica, in dispatch was rude and the woman who I spoke with in construction was an absolute B!tch!

Polson Propane { Ameri-Gas } has released all their great office folks and is now automated call in…read moreto someplace overseas where the rep. can hardly speak English . Took me 15+ minutes to finally have the guy understand that I wanted only to order a delivery of propane !! This is total BS ! After being a long time loyal customer ...I think they have seen the last of us . Talked to our customers as well, I'm not the only one . I would actually give the a minus rating if possible .

We are part time residents of Flathead lake (Polson) Montana. We have been using this company for…read moreover ten years. Since they sold out to Amerigas the service has been a complete disaster. Their customer service line goes to The Phillipines. The agents have thick accents and communication is very limited. We were always told we were on an "as needed" auto fill basis which turns out is not being executed as such therefore when we arrived Jan.28 the tank was at 10%. Our fireplace would not operate nor our stove. Our home uses this fireplace for additional heat and the outside temperature was 29o. Needless to say, we were freezing! Our first call was to Polson Propane (now Amerigas): who told us they refilled with our tank up (12/1/21) about 8 weeks ago. This is impossible as we have NEVER used that much propane and we were not even in the State nor was anyone staying here. We proceeded to make several more calls and they assured us they would be out the next day. At about noon we called and said we were number four on delivery route. They never showed up ! So we called again much later in the day and they said NO they are not coming until tomorrow! Not even a call or text. This is deplorable customer service unlike any I have ever encountered in my 75 years. They finally sent a driver today three days later.... We are leaving this company as soon as possible. Do NOT rely on them for any of your propane needs. When we have met the Delivery Drivers they have been very pleasant and knowledgeable about filling up and quick. It's not the fault of them by any means. It's poor management and solely the fault of this big corporation gobbling up a small independent propane company and not giving a darn about their loyal and long time customers. KristinH