There iare many choices for cell phone service in Greenville, NC but not many good choices…read more Optimum on 10the Street in Greenville, NC. is among the best choices. Upon losing my cell phone I tried unsuccessfully to get help from the 1-800 number with NO RESULTS !!!Finally I suspended service on the number I lost and was resdy to try AT&T. I happend to go by and see the sign at OPTIMUM on 10th Street in Greenville NC and went in. WHAT A DIIFFERENCE!! I was greeted and fully explained my options by Tisha Peele. Instead of giving up she assisted me with a new phone and my trust was restored! What a knowledgeable and trustworthy person, kind and considerate. All of the other reps were acing her questions and getting guidence on how to do things. Please thank Tisha for me and let her know she saved a customer!

there customer support is pitiful. the whole time they are not answering your question they are…read moretrying to sell you a phone plan.

Worst Customer Service I've ever had in my life! The representatives are not helpful and very…read morerude... I made a big mistake getting service with them:-/

Pricing lured me to direct. After the first rain day I knew I made a mistake. For the last year…read morewe lost service if someone splashed in the pool. Direct told us we could watch prerecorded shows when it rained. Just an FYI if you think your recording something on a cloudy day, all your actually recording is static. If you complain about escalating costs they tell you to delete services Their customer service people are in desperate need of customer service training We are switching back to a different supplier. No cable services are great but direct alone or with ATT is the worst

Renovated my house and they did a great job on the upgrades!!! I will be calling them soon on…read moreanother project!

They came out quickly on a Sunday afternoon to fix an issue in a house we had just bought. He found…read morea major wiring issue that could have really hurt someone. This company is reasonably priced, has great customer service and is very accommodating. They know their stuff when it comes to electricity. I highly recommend using them. Being new to the area finding quality service folks is difficult but this company is great.

Unless you plan on doubling your bill for worthless TV and slow internet, do not use Direct TV and…read moreCenturyLink. It looks great and all the discounts make sense, but after 12 months both companies practically double your bill. For example, I started off paying about $55 for Direct TV and $35 for CenturyLink internet. Not bad for the package and it made sense since Suddenlink charged the same price for less channels and slower internet. At the 12-month anniversary my cable jumped to $105 and internet to $70 - and no, this was the basic package for internet and the select package for cable. Even after talking with the loyalty program, I still pay $87 for the entertainment package - which is crap. No chance I'm wasting money on the internet service which is also crap. My recommendation - stay with Suddenlink or Time Warner. If you choose Direct TV and CenturyLink, read the fine print (contract for 2 years, discounts only for 1 year).

From the owner: Bundle services for your home and business with CenturyLink. Shop for Internet, data, networking,…read moreTV and more. Check out our website for latest special offers!

The worst phone company , I have ever seen... Have hadca phone line on the ground running around…read more250 yards not feet... Have called over 20 times... Since MAY OF 2021 to get this resolved... With no Help.. Harry Sheehan won't Answer at 252 515 2879 and Joey Stephenson will not return phone calls. 910 658 6771.. Have spoken to him a couple times before, now I get no replies back... Can't get calls coming in .. Can't mow ditch cause of wire... Have had to stop state from mowing where they won't cut the wire..Century link ..sucks ASS

This is without a doubt the worst ISP i have ever received service from. I'm legitimately upset…read morethat they are legally allowed to continue doing business in Greenville, NC given the quality of service they provide. my internet (not even the base package; we took one of their "better" "fiber" packages) went out 4-5 times every single day, making it hard for me to work from home and impossible for me to play video games online. i'm talking complete outages, and almost constantly - usually once in the morning at 9, once around 1, and then multiple times between 5:30 and 9. DO NOT BUY THIS SERVICE IF YOU INTEND TO WORK FROM HOME OR DO ANYTHING YOUR YOUR CONNECTION ASIDE FROM BASIC ONLINE BROWSING. horrible company

Spectrum... a masterclass in terrible customer service. Staff won't help walk-ins, only…read more"appointments," and instead of explaining anything, they send you to another location. Ask why, and suddenly you're the problem. No wonder people are dropping them--especially when they hand out the same busted gear someone else just returned.

I feel they don't tell you everything you need to know when disconnecting from their service. Then…read morewhen you disconnect anytime during your service month. They still charge you the whole month. Called them to get told, when you disconnected the other agent should have told you. I'll watch DVD before I go back to them.

What a joke. They lead you to believe you have a 2 year price lock then after a year start charging…read moreyou more, but guess what them sneaky jerks have in their contract, you guessed it a statement that says DISH has the right to change your prices and package at any time they want. I wanted a specific package for my child who loves My Little Pony and was told I would be receiving it. I did but only for 2 months then they moved it to another package how convenient especially when I made it crystal clear that's the only reason I wanted the package in the first place. Now lets get into their high speed internet what a joke try molasses speed internet. I can barely go onto facebook or anything because of how slow it is. Oh you want to watch some of your favorite shows online try again you CANT because of how slow it runs even when you haven't used any of your data. They take advantage of people and lead them to believe one thing while their "contract" they have you sign says another. When you express your concerns over the contract they reassure(LIE) and make you believe all is well and nothing like that happens. Such a joke I will NEVER in my life use DISH again. Century link was WAY better as well as Comcast. I would choose ANYTHING over these thieves that call themselves DISH.

Something illegal is going on with the eastern north Carolina branch directv may be involved in…read morecharging customers for services they never received customers service is horrible i think someone should seriously take a look at their practices sincerely a unsatisfied customer Starr A. Quammen

A service tech said our equipment was at least 5 years old. To upgrade to new equipment, a 2 years…read morecontract was needed. People with the a contract, we were told, get better service than those without. My bill has doubled since getting Directv and the programming has not improved. No good in good or bad wather. Will not sign a new contract. Plan to drop.

Let me start by saying, This won't let me give zero stars, but that is 100% what I would like to…read moreput. Absolutley HORRENDUS service. Showed up to cut off utilities at my home at 5:00pm with ZERO notice. I was shocked as I had no idea there was any issue and wanted to help clear up a misunderstanding with payment (an incorrectly typed account number and honest mistake). The after hours cashier literally told me that the error happened YESTERDAY, so I would not have gotten a letter yet. When calling to correct the mistake of course am unable to speak to anyone since it is after 5. Finally speak to a man named George and am treated like absolute garbage and told that he would be contacting the sheriffs office for assault since my two 10 lb dogs were in my backyard behind the fence and his tech could not get in to work??? Literally had no idea someone would be going into my property so of course my SWEET TEN LB DOGS were outside in the backyard barking at a man in their driveway. George continued to debase and demean me even after I called and literally paid right then. He was intrusive and continued to question me about why my payment bounced and acting as if I was not a loyal customer literally due to a typing error. Never did he act with sympathy. I work in customer service, housing and accounting and do NOT treat my residents this way no matter their payment situation. The way this was handled was absolutely unprofessional. The way that my wife and I were spoken to was insane. If Eastern Pines Water offered electric and gas I would be switching tomorrow because GUC is the worst and people like George make a crazy situation a million times worse.

Have been long time customer with no late payment, and on auto billing for a couple of years. They…read moreoffered billing averaging, so I emailed to get on it. They were unable to schedule my billing to do that as a result of short coming of their computer program and request that I contact them again after my next autopay posting. Annoying that I should have to make an appt to do so.