Let me start by saying, This won't let me give zero stars, but that is 100% what I would like to…read moreput. Absolutley HORRENDUS service. Showed up to cut off utilities at my home at 5:00pm with ZERO notice. I was shocked as I had no idea there was any issue and wanted to help clear up a misunderstanding with payment (an incorrectly typed account number and honest mistake). The after hours cashier literally told me that the error happened YESTERDAY, so I would not have gotten a letter yet. When calling to correct the mistake of course am unable to speak to anyone since it is after 5. Finally speak to a man named George and am treated like absolute garbage and told that he would be contacting the sheriffs office for assault since my two 10 lb dogs were in my backyard behind the fence and his tech could not get in to work??? Literally had no idea someone would be going into my property so of course my SWEET TEN LB DOGS were outside in the backyard barking at a man in their driveway. George continued to debase and demean me even after I called and literally paid right then. He was intrusive and continued to question me about why my payment bounced and acting as if I was not a loyal customer literally due to a typing error. Never did he act with sympathy. I work in customer service, housing and accounting and do NOT treat my residents this way no matter their payment situation. The way this was handled was absolutely unprofessional. The way that my wife and I were spoken to was insane. If Eastern Pines Water offered electric and gas I would be switching tomorrow because GUC is the worst and people like George make a crazy situation a million times worse.

Have been long time customer with no late payment, and on auto billing for a couple of years. They…read moreoffered billing averaging, so I emailed to get on it. They were unable to schedule my billing to do that as a result of short coming of their computer program and request that I contact them again after my next autopay posting. Annoying that I should have to make an appt to do so.

We accidentally let our gas run out on Thursday afternoon but didn't know it. We came home late to…read morea very cold house at 60 degrees. We called and spoke with Mary on Friday morning. She was kind, empathetic and got the delivery driver out to our house before lunch on Friday. What a blessing she, the driver and New Hope Gas were! Thank you so much!

Utility company is very kind and helpful to customers. I pay less for my electric power than I did…read morein Johnston County or Raleigh. The staff is patient and works with you to resolve issues.

From the owner: The Tri-County Electric Membership Corporation maintains more than 2,390 miles of electric line and…read moreserves over 20,400 consumers. It supports economic development projects and provides educational scholarships for students in high schools. The corporation also offers online service options. The Tri-County Electric Membership Corporation additionally administers the Operation Round-Up program, which helps individuals and organizations in emergency situations. It serves clients in Wayne, Duplin, Lenoir, Johnston, Jones, Sampson and Wilson counties in North Carolina. The corporation organizes several industrial, recreational, educational and community programs. In addition, the Tri-County Electric Membership Corporation offers street lighting solutions.

Our electricity went from around $60 to $140 and we barely keep lights on. Also when I went today…read moreto pay it at they're drive through kinda thing I got there around 12 and didn't leave till 1 since the left line was almost to the road and the right one was going so much faster. I couldn't move to the other one cause there was so many cars that the road was basically blocked from how slow they were. Not to mention there was a creepy old man sitting under their camera and finally when my car came up he walked towards my car which creeped me out thinking maybe he's trying to get money or something

This is the worst company ever. Ive been with them since 2017. I already paid a deposit. I used to…read moreget a monthly bill. Somehow it got changed to pay by day.? Now to get off of this they want 300 bucks plus another 300 for a deposit? To me that sounds like extortion. So this morning my power gets shut off! My uniform for work is stuck in the washer. I'm just gonna go to the court house and press charges I'm done with this mess. And them monopolizing innocent people. WORST POWER COMPANY EVER!!!!!!!

it's nice to know when you are paying for services every month and you're not getting what you paid…read morefor. I've put out my recycling bin 3 weeks in a row and apparently the people on the truck must not see my big blue bin sitting there or they are to lazy to empty it. is this how they run their services now it's a disgrace for this wonderful city I call home. yall need to do better.

From the owner: The City of Washington owns electric, water, and sewer utilities to provide these services to…read moreresidents, businesses and industries of Washington, North Carolina. Locally-owned and operated, these public utilities, provide local families, farms, businesses and industries with safe and reliable public services at a reasonable price. Our employees are the neighbors of the people that we serve; we stand ready to help customers with problems or questions. The City of Washington Stormwater Utility manages drainage and flood-control activities in the City.

If your new to the area of Plymouth NC Don't use DS Swain…read moregas!!! They are crooks..take your money and won't deliver the LP. Mr. Swain has shown to be a bipolar millionaire that should not be in business!! The only good reviews are from his employees and kin folk..which is fraud!!! His prices are higher and the worst customer service you'll ever see! Don't be fooled by these rip off people or you'll be upset and sorry for using Swain gas..I know because I was a customer for 15 years and now have to change services..which I really think it was a Godsend!! He stated I don't need your business..tried to get my money back but haven't seen it yet!! Now I have take off work..get new tank and gas ..what a F....ING inconvenience!!!!!!

People in the office are not very nice. They retain no customer service skills, nor do they care…read moreabout their customers. They claim to have not received paperwork needed, over and over. I had a leak in my tank and was told it was not a big deal over the phone. When I looked back on the tank, 10% was missing from my tank. We had not used any of it due to the warm weather. I called again and told me someone was going to come out. I waited all day at my house. No one showed or even called me. When I called back, the receptionist yelled at me and said someone showed up and turned off my gas. She was then caught in a lie because my husband had to turn it off. They are very rude, very unorganized, and do not care about the safety of their customers. Never again.

we already paid our water bill. suppose to turn on. we did called them, " we want know when our…read morewater turn back on? ". They told me that " we gonna send someone come to your house to turn back on Monday. ". you're fucking kidding us?!!! we need water so badly. they is no good also UNPROFESSIONAL!!! unacceptable to say to us. VERY RUDER!!

We are currently hitting it rough... Our bill was overdue and they, without warning, came out and…read moreturned our water off. I was then hit with a $226.00 bill to turn it back on. I paid it, and it was turned back on within an hour or two. I have now received a new bill for $152.00!!!!! Now that I am current, and paid my 226.00 penance, my bill should be back to normal, 45.00 - 55.00. I emailed their customer care for an explanation on 11/21 and am still waiting for a response. If they responded to their customers as fast as they shut their water off, it would be a nice thing. (smh)

There iare many choices for cell phone service in Greenville, NC but not many good choices…read more Optimum on 10the Street in Greenville, NC. is among the best choices. Upon losing my cell phone I tried unsuccessfully to get help from the 1-800 number with NO RESULTS !!!Finally I suspended service on the number I lost and was resdy to try AT&T. I happend to go by and see the sign at OPTIMUM on 10th Street in Greenville NC and went in. WHAT A DIIFFERENCE!! I was greeted and fully explained my options by Tisha Peele. Instead of giving up she assisted me with a new phone and my trust was restored! What a knowledgeable and trustworthy person, kind and considerate. All of the other reps were acing her questions and getting guidence on how to do things. Please thank Tisha for me and let her know she saved a customer!

there customer support is pitiful. the whole time they are not answering your question they are…read moretrying to sell you a phone plan.