It was a great experience dealing with the staff at this Optimum location!! The agents were…read moreextremely helpful and seemed to care for the customers.

Can I give 0? I haven't been in the store but optimum…read moresucks..... by walmart off 10th- After 9PM I persistently get 3mbps upload speeds but its fine during the day... Testing directly from my new modem Metronet please come to my neighborhood

I made an appointment. Arrived early. Appointment confirmed. Sent to a table…read more Sitting for 20 minutes while they helped others who Arrived after me.

I initially purchased an iPhone 16 from this location along with a screen protector and case. The…read moresales representative quickly swiped my card and dismissed me. This is the first Verizon who did not even offer to help put on the screen protector I purchased from them. However, the real issue was they were so quick to swipe my card and dismiss me from their store that they did not even transfer my number from my old phone or help me set up my sims card. This is all while knowing I was unable to use or access my old phone. Since I had a 24hr EMS shift the next morning I spent the next few days unable to call or contact anyone until I could make it back to the Verizon store. When I returned, the staff appeared irritated and did not seem happy about providing service. When I had to return for a fourth time because not all of my contacts had transferred to the new phone they initially said I would have to spend $40 if I wanted their help. Keep in mind I had already spent over $400 at this location and had to return four different times. Safe to say this is the worst and most stressful experience I have ever had with customer service and do not recommend anyone to get a phone from here. They are quick to swipe your card and do not take the time to make sure you have everything set up the way you need.

The worst phone company , I have ever seen... Have hadca phone line on the ground running around…read more250 yards not feet... Have called over 20 times... Since MAY OF 2021 to get this resolved... With no Help.. Harry Sheehan won't Answer at 252 515 2879 and Joey Stephenson will not return phone calls. 910 658 6771.. Have spoken to him a couple times before, now I get no replies back... Can't get calls coming in .. Can't mow ditch cause of wire... Have had to stop state from mowing where they won't cut the wire..Century link ..sucks ASS

This is without a doubt the worst ISP i have ever received service from. I'm legitimately upset…read morethat they are legally allowed to continue doing business in Greenville, NC given the quality of service they provide. my internet (not even the base package; we took one of their "better" "fiber" packages) went out 4-5 times every single day, making it hard for me to work from home and impossible for me to play video games online. i'm talking complete outages, and almost constantly - usually once in the morning at 9, once around 1, and then multiple times between 5:30 and 9. DO NOT BUY THIS SERVICE IF YOU INTEND TO WORK FROM HOME OR DO ANYTHING YOUR YOUR CONNECTION ASIDE FROM BASIC ONLINE BROWSING. horrible company

Lindsey was great. Called when the Apple phone I wanted was in stock. When I went in to pick it up,…read morehe was quick to transfer data, put the protective screen on and on an Otter box as I requested. Great service!

Recently relocated and the new store looks amazing! Taylor and his associates are always helpful…read moreand have a great attitude! Definitely the US Cellular to go to in Greenville!

Phone broke 10 days after purchase, Samsung and boost said factory defect and to bring back to…read morestore for exchange. Store refused to exchange or refund. Phone stuck on start screen and will not do anything due to factory defect and store refuses to do anything. SCAMMERS.

From the owner: Welcome to Boost Mobile Store. Boost Mobile is your go to Boost Mobile Authorized Retailer. We have…read morethe best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

Stay away. I thought Suddenlink was bad and wanted to switch over. It took CenturyLink 6 weeks…read moreand rescheduling 3 times before I got service. Next day I tested my link because web pages were failing to load. ; whenever I pinged any website the latency was 1000 to 1500ms. When I called tech support, Some lady in India with a fake American name called Audry, said after testing the connection from their end, told me nothing is wrong with my everything is fine. When I requested a tech support person, they scheduled on to come 6 days later. When I said I just got my service yesterday and couldn't test while the tech was here. She told me that is my fault. After a 2nd call and another tech told me the same thing, 6 days for service. I canceled Centurylink. I make a living working from home, I need better service than having to wait for 6 days. For now I am sticking with SuddenLink despite the connections timing out once or twice a day it is still a good internet connection and their customer services give a damn.

This is a terrible wifi company. I have had them reschedule or just not show up to their scheduled…read moreappointments 4 times now within a week. I called the company and the guy laughed at me. So unprofessional. DO NOT USE!!!

For 8 to 9 years, Spectrum had taken over our area of Jacksonville NC, and pushed out all…read morecompetitions then began to raise the standard rates for years. Finally, Metrolink came through installing its equipment outside the roads I was excited to see come, and more excited to see that their offers are better, and more updated with options without emptying your wallet. I hope it stays this way.

Worst Customer Service I've ever had in my life! The representatives are not helpful and very…read morerude... I made a big mistake getting service with them:-/

Pricing lured me to direct. After the first rain day I knew I made a mistake. For the last year…read morewe lost service if someone splashed in the pool. Direct told us we could watch prerecorded shows when it rained. Just an FYI if you think your recording something on a cloudy day, all your actually recording is static. If you complain about escalating costs they tell you to delete services Their customer service people are in desperate need of customer service training We are switching back to a different supplier. No cable services are great but direct alone or with ATT is the worst