¡Scott was great! He showed his skin on his laptop to familiarize me with what is inside my laptop…read more(please see photos and read captions). He talk me through what he was doing. Which was looking for malware or viruses. Luckily we found none! He helped with attaching my new printer to my laptop and phone. Overall, I would recommend Scott to anyone that needs help with their computers, printers, etc.. Scott provided excellent service at a fair price. I will definitely use Scott again in the future.

I had an emergency security issue with my laptop, having accidentally clicked on a malicious link,…read moreand IN2 was instrumental in helping me. They responded on a Saturday, got my appointment set up quickly, and then scanned and fixed the problem efficiently. Scott was super-nice, and he explained exactly what he was doing and why. The rates were very reasonable for the service rendered. I definitely recommend this organization. Thank you!

I made an appointment with Golden Repair Service also known as Karls Technology Computer Service on…read moreApril 16, 2025. They said the earliest time they could come to my house was on April 23, 2023 between 12-3 PM. They never showed up and never called to cancelled. I called them at 3.oo PM and they said the tech was delayed and I would have to be rescheduled on Saturday: a bit inconvenient. They offered no credit for my time waiting for them. Apparently, my time was not worth anything. Very disappointed in their service and I would not recommend this company.

NEVER NEVER NEVER HIRE THIS COMPANY!…read more THEY ARE: DISHONEST UNPROFESSIONAL UNRELIABLE UNDEPENDABLE UNETHICAL UNPRINCIPLED INCOMPETANT UNTRAINED IRRESPONSIBLE RECKLASS This company takes advantage of customers and damaged my computer to the point that it was unfixable. To have the tech saying, "I realized I am damaging your screen more, but thats okay you are getting a new one". As he cracks my screen even more that it was when he got there. The I ordered over $500 worth of parts only as the tech came out to tell me I had ordered the wrong parts and that he could glue my computer together but could not guarantee that it would be fixed. They made multiple appointments with me, cancelled on a whim and did not even tell me until I called to confirm appt. I lost so much money by cancelling clients. To abuse customers during this very difficult time for all of us is incomprehensible and they did it multiple times. I would wait for 4 hours, clear my schedule, losing very precious income only to have them tell me at 7:00PM that they would not be there, that they ran out of time. They exaggerate what is wrong with your computer telling you it will take hours when it is a simple fix. "THEY TAKE ADVANTAGE OF PEOPLE'. They send what they call technicians out to you that have to "read the directions as to how to fix your computer" all the time using up the very expensive time you are paying for. Then the company argues with you and turns it around to gaslight you and tell you "it was your fault". We are all struggling enough right now but to have a company exploit you, lie to you and abuse you is not acceptable and I lost over $500 in my dealings with Karl's Technology and now I am out all that money and my computer my brand new lap top is "unfixable" and has been for the last 6 months that this has gone on. NEVER NEVER NEVER HIRE THIS COMPANY AS YOU WILL BE TAKEN ADVANTAGE OF BY UNETHICAL PEOPLE AND BUSINESS PRACTICES.

Such friendly service! I was in from out of town and needed a repair and had to give up my laptop…read morefor two days. Tough spot as I had a big client presentation the next day. The crew was great and gave me a loaner while they addressed the problem and I couldn't be more thankful. Highly recommend! Thx R3!

They offer a 1 year warranty on some of their used electronics and they honor it. Had a issue with…read morethe battery and they reimbursed the cost to fix it. I was very impressed. Definitely consider buying from them.

Very happy with the result and fair price (flat rate) Thank…read moreyou so much Marcie and the Goinsta Repairs team for fixing my computer! I will definitely use you guys again and recommend you to friends and family.

I wonder why Yelp hides the previous 5-star reviews and marks them as not recommended…read more This company is awesome! Both Goinsta techs that helped me (Marcie, online and Lars at my apt.) were professional, efficient, and responsive. All 6 of my problems were fixed in less time than anticipated and the process was like magic, charming and caring. I will certainly use them again when needed and recommend them highly. Come on Yelp, don't mislead customers like that!! this company only has 5-star reviews wherever you find them!!! Thank you Goinsta Repairs.