I have had century link internet for over a year, for the last 8 months they have screwed up our billing by somehow creating a second account for us. I must have called them 15 times now trying to straighten it out! I am threatened monthly with collections and am at my wits end! Everyone says it's fixed, every time I call. I have talked to do many different departments, to no avail! The company is disorganized and the poor customer service agents must be untrained, they were nice, but nobody seems to be able to fix this. I give up!!! Turn me on to collections! read more