The WORST! I ordered Internet service with CenturyLink for my new home and told them I would be streaming apps for television (ie hulu and Netflix). I was assured by customer service that I would be good with the plan they were providing. It wasn't until the tech came who said the speed they could provide was only 3mbps, which is slower then molasses in the winter. I canceled my service the next day.
After the tech left I discovered that he took 2 of my camera wires and cut them to create his own cable for the internet which was pre plumed. Now 2 if my cameras aren't able to operate due to them cutting the cables.
I have called them 5x and messages with them 5x. I keep getting the run around. I keep being told they won't help me due to my account being closed... they seem to not want to fix what they have damaged/broken. I am beyond frustrated. This is no way to run a business and is poor customer service. I recommend you contact a different provider. read more