They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

I bought 500 sqft of LVP flooring from this place in October of 2024 for $3 per square foot. In…read moreApril 2025, my house had a water related incident and I ended up having to redo them again so I went back for another estimate in May of 2025. At that time, the wonderful sales person I worked with on my first order was no longer employed and they have this guy Marlon running the show now. I was candid with Marlon about why I had to redo my floors and needed a new estimate. Marlon was initially very pushy about getting directly involved with my claim even tho I told him I already had a contractor to do the work and I simply just needed the materials. After 20 minutes of saying no to his suggestion he finally gave me the estimate. He quoted me $4.19 claiming inflation impacting the price. Okay fine -- I go get the amount approved through insurance. Insurance approvals take a while so I didn't end up going back to actually purchase the floor until today, July 2025. NOW he's trying to tell me the price for the floor is $5.39. As if the cost of flooring skyrocketed up $2.39 per sqft in a matter of 8 months?! He told me to go back to my insurance adjuster and ask for more money and then it was clear to me this man was trying to take advantage of my claim by gouging the price of the floor. He knew my insurance was a grade for grade replacement and tried to leverage that to inflate what he wanted to charge me. Pure greed. Because how else does a floor go from $3 to $5.39 in 8 months?? Especially when I checked nearby competitors and no one else had raised their prices recently. I did love that floor but the pushy & predatory business practices were simply unacceptable (especially as a return customer) and I ended up taking my business elsewhere -- as should you.

Honestly we go back to Damir and team every time we need new flooring. The quality of product and…read morecraftsmanship is unbeatable, as is the price. I also completely trust them with design aesthetic decisions and POV on what will work best in our spaces. Highly recommend!!

TLDR: Erik was very communicative and his team were great. Advice for homeowners below - do your…read moreresearch!!! We have a baby, and wanted to change the floors of a house we bought for durability and aesthetics before moving in. There were also a number of creaks in our floors, and we wanted to get them fixed. Erik's team was able to take off the carpet and existing pine hardwood, level the floor, and install the laminate we picked out. His team came at 8am every morning and they finished by evening when we came back. We did this before we moved into our new house, and we love the way our house looks and feels now. Erik (the owner) was the first to come do the consultation, he was quick, and to me he felt very trustworthy from the beginning. He was also communicative throughout the whole process - often on the over-detailed side. And among the other offers, his was reasonable in price (compared to others) and according to our quick timeline. That said, when you get work done you may come across hurdles and it's important you get alternate opinions. As first time homeowners, we assumed that getting flooring done is straightforward. Apparently it's not. We were warned that the initial quote may be affected by the state of our subfloors once they take out the existing flooring. We got an urgent call saying that there was a lot more unevenness in our floors than expected, and that they would have to pour self leveling throughout the entire house, which was a quote of 90 bags, at $150 each. We were told that was the only option, and were strongly encouraged to go this route to make our timeline. After getting evaluations from multiple other flooring experts, we got alternate advice for up to 12 bags of self leveling, max. Our home is only 10yrs old. 90 bags of self leveling is enough for an entire apartment building, and weighs over 2 tons. Apparently the only way to guarantee absolute evenness is if you just pour self leveling on the entire floor, and also easier for the workers. But we opted for the labor-intensive (but more cost effective) way of going through the whole house measuring each high point & low point, sanding down the high points, and only pouring in the patches at the low points. Needless to say, we rejected the proposed approach and Erik's team was able to handle the uneven subfloors with only 3 bags. Three. Unfortunately, this issue resulted in several days delay in the completion of our project, not to mention a lot of additional stress. We wish this hurdle had not happened. That said, we are proud to have not caved under urgency and stress - it would have cost us 13.5K! That said, after consulting quite a few flooring companies - I noticed that each will use different numbers for labor, materials, demo, etc. They also suggest different approaches like keeping quarter rounds on baseboards or ripping them off and attaching new ones. Adding transitions as an additional cost or not, etc etc. Get as many quotes as you can so you understand what is the average price you should expect to pay - they may charge differently, but at the end of the day they have to meet their numbers to pay their guys and still make a profit. Flooring costs more than I expected, and most of the quotes I got were 14-20K for 2 story house around 2000sq ft. (Bathrooms excluded). At the end of the day, we love our new floors. Erik was extremely communicative through the whole process. His team was hardworking, and finished the work before we had to leave on a trip. They were detailed for the part of the floor which met the fireplace, making sure it was flush against the uneven hearth tile. There are barely any squeaks left in the house. They came and resolved any concerns we had. They were flexible with movers coming as they were finishing the last day. All in all, although there was a hiccup in the process, we did have a very good experience with Erik and his team. And, I'm confident he will recommend the spot patching method for leveling the floor for future clients. Thank you for making our floors one of my favorite parts of the house now, Hardwood Plus!

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

David did a great job with my 26 year old hardwood floor full of scratches and what seemed to be…read morepet damages. He was communicative, patient, and efficient. For a smaller job like mine he offered a competitive value. I would recommend his business to anyone refinishing their hardwood floors.

I've worked with this company 4 years ago and again recently because of the premium quality. As far…read moreas service, they brought all the red oak to install and I changed my mind and they took it back and brought white oak without any hesitation. They made sure I WAS SURE and worked with me politely and patiently throughout. Highly recommend.

On time, professional, clean and precise work. Knows how to solve problems, competitive pricing,read more

Henry and Thai are our heros. Our dining room floor was heavily damaged when a tree fell on our…read morehouse during the Nov 19, 2024 windstorm. We were advised by someone else that we'd have to replace the flooring in the room but he worked a miracle with wood filler, sanding and refinishing. Like a brand new floor. Also matched the stain well to a couple areas we did not refinish which was so helpful. Very fair prices and very responsive. Works so hard and so neat afterwards. Great guys!

I recently had new carpet installed by CARPET & FLOORING SPECIALIST and could not be more pleased!…read moreThe crew was professional, courteous, and arrived right on time. They worked incredibly hard, paid great attention to detail with the seams, and made sure to tidy up everything before they left. The new carpet looks fantastic and has completely transformed the room. I highly recommend CARPET & FLOORING SPECIALIST to anyone looking for quality service and workmanship!"

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

We hired Prestige for a significant project at our house in Gig Harbor: painting the entire…read moreinterior of the house as well as installing Luxury Vinyl Plank in the main floor. We had 3 quotes and even though they were the least expensive, they did an outstanding job. We met several of their team and every one of them was courteous, friendly and hard working. It's my understanding that they have the ability to do just about any home improvement project so if you have a renovation of any kind, I would recommend you get a quote from Prestige and give them an opportunity.

I hired Prestige Flooring to install LVP flooring and paint my ceiling. The owner, Vlad, responded…read moremuch better than other contractors I got estimates from. He was easy to reach and very direct, which gave me confidence to move forward. Overall, the work was good. The flooring price was fair, but the painting cost felt high. The biggest issue was communication once the project started. I made the prepayment, met to sign the contract, and did my part. But after that, getting a response became extremely difficult. Communication with the point of contact (I won't name) was almost non-existent, which was unacceptable. The workers did their job, but since they do not speak English, any questions or clarifications had to go through the point of contact. This made resolving even small issues frustrating. On top of that, I asked for a little leftover baseboard paint for touch ups. I was told I would get it after the project was done, but it has now been four months and I still have not received anything. Cleanup was also lacking. Like other contractors I have used in the past, they left dust and debris behind, and I had to do a lot of follow up cleaning after they left each day. Prestige Flooring will get the job done, and Vlad himself was responsive at the beginning, which stood out compared to other contractors. But be prepared for poor communication during the project and less than ideal cleanup afterward. Professional service includes timely communication, not making the customer feel like they need to nag or beg for a response. That was the most disappointing part of the experience.