We purchased a hot tub here 4 years ago. The store was set up well. Sales people were available for…read morequestions but not hovering. We made a purchase during their big sale. We got a beautiful hot tub. They explained all features and warranties. Our tub was installed about a month later. We had to wait for electrician completion. The store and salespeople were fine. Where they really stand out is service. We were having an issue with the tub going into protection mode. I called and they scheduled service. We didn't need to be home. We couldn't be happier with the service person. My phone kept breaking up at his name. But he was outstanding. Our repair, it turns out, is an easy one AND under warranty. Although these hot tubs are expensive, they are worth every penny. Very happy with our salt water hot tub purchase.

Purchased a hot tub during Covid and often stop for refills and new products. Friendly staff and…read moreoften have parts in stock

Pool Tech delivers high quality service and professional knowledge. They are dedicated to helping…read moretheir customers maintain beautiful pools and spas. They are extremely friendly and caring. If you're in central Maine, this is the place to go for all your pool needs!! Pool Tech sells everything from chemicals to parts to fun toys, and they also install pools and do service. I highly recommend Pool Tech!!!

Stay away from these folks. They sound friendly upfront, but are neither reliable, nor responsible,…read moreand almost certainly are not respectful. You will not be treated well, if they decide you have not been loyal enough to buy every single piece of equipment through them, which we happened to have done for about 15 years, until now, when we purchased a replacement pump online and needed to have it connected. Scheduled an appointment for service, but had to cancel ahead of time, because one of the parts has not arrived in time (more on that below). Was told by the service manager to call back when the parts arrived, all very friendly-like. Did so (this is all within a span of a week), and was rescheduled by someone else at the office. Made sure to ask that they give me a call if there was a change of plans.... Nobody showed on the day of an appointment, and when I called back, I was told that no appointment was on the books, and that anyway I was a low priority customer because I did not buy my latest pump from them, and that I would have to wait for about 3 weeks before they would consider coming out, as there were more valued customers ahead of me. No apology for the screw up (I had to take half a day off work). None. Instead, Brian, the service manager, argued that the problem was with me cancelling the first appointment (quite a turn around from the all so nice "no problem at all, call us back when the part comes in"), and said that they don't really want to do work anyway if some of the equipment was not purchased through them (the first time this was brought up during the whole ordeal). Amazing. That part I was waiting for? It is a gasket for the multi-valve that Pooltech "rebuilt" for me two years ago, except that it continued leaking onto the pump and killed it in the end. I went online and after a few minutes figured out that Pooltech probably did not replace the spider gasket (and that turned out to be the case), and their whole "this is all that can be done to fix the leaking; you will need to buy a whole new multivalve" was bogus. Just wanted to sell me the new valve, I guess. Anyway, I will never go back to these folks, and would suggest that you avoid the future aggravation and build your relationship with another outfit instead.

This family owned business provides great service for your pool or spa…read more Island Pool & Spa has been in business for many years and knows their stuff. This is the place to go to buy or service a pool or spa.

From the owner: Island Pool & Spa has been is a Maine family-owned business specializing in knowledgable,…read morepressure-free sales and prompt, responsive service for pools and spas. For over 34 years we have been committed to superior service, responsive advice as well as selling and installing the best products available to the industry.

Every went well! Great job guys!! Customer service is top notch!! extremely knowledgeable…read more Never had a bad experience. It's worth driving from afar - the products No complaints.

I moved up here from mass didmy no a person in Maine .. I had a kayak pool in mass great pool but…read morethis above ground 28 round that Rick and his sons that installed it were unreal !! But the best thing is that you become part of Ricks family he will answer anything you throw at him ... tks Rick for everything

I have a condo at Sugarloaf and we had an issue with out breaker tripping. We had an electrician to…read morereplace the breakers and the issue kept happening. I called Levesque and they were able to diagnose it was a pump that was over heating and Mr. Levesque himself came out of his way to replace it on the Saturday of Reggae. He saved the weekend for us! Their customer service is fantastic and Ill never go anywhere else.

Pat is very knowledgeable and took her time with us to ensure we were getting what we really…read morewanted. Their service is excellent. Great follow up and helpful with maintenance throughout the year. They always get back to you in a prompt timeframe whether it is a small question or larger issue. Highly recommend this business if you are looking for a hot tub or you have one and want/need service and maintenance. Prices are very reasonable.

I have had a wonderful experience buying my hot tub and having it installed. The best part is when…read moreI am not sure about the chemicals, Pat is always there to walk me through it. Personal and professional, I have not regretted my decision to go with Pat and Dave and would recommend them to anyone looking to indulge in the hot tub experience!

After 19 years as a loyal customer I expected better treatment from a business that claims to treat…read moreits clients like family. Immediately after Sand Dollar replaced a heater in my Hot Spring spa, the spa was found to have other problems making it not economical to repair. Sand dollar would not allow a return of the $600 heater for credit. I'm taking my business elsewhere, you should think twice about buying from them.

From the owner: At Sandollar Spa & Pool weve been creating beautiful, refreshing splashes since 1983! We offer…read moresheet wall above-ground and in-ground pools, spas and saunas from the leading manufacturers. Our knowledgeable staff is here to help you find the perfect pool, spa or sauna to fit your lifestyle and will provide you will all the information you with need to keep your new purchase running smoothly.Our showroom is set up with many of our products on display. Step into our swim shop for a selection of pool panels, liners, heaters, and in-ground and above ground pool options, along with chemicals, toys and accessories. Next stop is our spa room which is full of a variety of spas and covers for the discreet spa shopper. If youd like, you can set up an appointment to try out one of our spas in a private room. Warm water, soothing jets, colored lighting...all for you. Then take a step into one of our saunas and see if its the perfect match. Free water testing? Yes, we offer FREE computerized water testing and you dont need an appointment!Every technician on staff is up-to-date on codes and regulations and takes pride in their work. When you purchase a Sandollar Spa & Pool product, you can rest assured that you are working with a company whose number one commitment is to you, the customer.

4th place to try to get information on a project. Amazingly helpful. Didn't look down on me for…read morebeing a middle aged woman wanting to put up stone veneer. The owner himself took me and my husband around, showed us pictures of similar projects. Helped us decide the finals of our project, gave us honest estimates of materials and how to do it! Will definitely be getting my stone here! Best customer service!

Just got our new propane fire place installed. These are some of the finest people you will meet in…read moreMaine Wayne and his son Along with Mike take the time and the effort to show you how everything worked and do an outstanding job. I highly recommend them