We purchased a new 2025 RV, and unfortunately, problems started just two days after taking it off the lot. The first issue was initially blamed on a fuse. We took time off work to bring the RV back, only to discover that the slide-out was still not working. I contacted the dealership about the ongoing problems and asked about returning the RV, but my concerns were not addressed. We were also not given a reasonable solution for having a technician come to us, which meant taking additional time off work to deal with problems that should never have existed on a new RV. Then we discovered a gas leak. We brought the RV back again, and the dealership kept it for approximately three weeks. During that time, we had to pay for a hotel. When we finally got the RV back, we were told it had been fixed. Unfortunately, the problems continued. The gas leak and a water leak were still occurring. I ultimately paid $509 out of pocket to have an independent RV technician inspect it. The technician found issues involving the furnace hoses and a gasket, among other problems, and there was also water damage to the flooring. At that point, I contacted the manufacturer directly because I was not getting the help I needed from the dealership. This entire experience has been an absolute nightmare. We purchased a new RV expecting it to be safe and reliable, and instead we have dealt with repeated repairs, leaks, lost time from work, hotel expenses, and out-of-pocket repair costs. My recommendation: If you are considering purchasing an RV from this dealership, have an independent RV technician perform a thorough inspection before you complete the purchase, even if the RV is advertised as new. Based on our experience, I would not recommend this dealership. The way our concerns were handled was extremely disappointing, and we expected much better customer service after spending this kind of money. read more

Wow!! Where to begin? I called Century about a used Toy Hauler I saw online. When I inquired I was told it was a very clean 2019 Carbon Toy Hauler 36'. (My research told me that model was 39', but I let that slide). I mentioned trading my current coach in and Bill was dumbfounded how he could give an estimated trade value without seeing my coach. I personally have had 5 different trade offers on my coach and not one dealer looked at the coach in person. So when I informed him of this he went to NADA and then must have decided since I was traveling he would offer me 30% less than NADA value and I would take the offer, out of desperation. No way was I doing that! I owe nothing on my coach and wasn't going to give it away to them, so they could screw someone else and make $15 or $20 thousand dollars off of it. Since the trade was off the table I asked what they would sell me the Toy Hauler for? $58k is as low as the owner would go! That's when I learned it was a consignment coach. Well $58k was more than I was willing to pay, so I kept looking. During my searches, I found the exact same coach on FB Marketplace and contacted the owner. She said it was their coach and it was being consigned at Century Auto. I spoke with her husband and I worked out an agreement and he called Bill to tell him the terms. Done deal....Not so fast. As I'm traveling across the country I'm also coordinating with my credit union to get funding to buy this coach, talking with Bill at Century, and the actual owner. Stressed isn't the word, just doesn't cover the frustration dealing with Century RV. So I communicated with Bill to let him know we would be there Friday around lunch time ready to take possession of the coach as our funding was approved and the money being wired to him. "Ok we will see you Friday" This was Thursday. We arrive Friday around noon, and I expected the coach to be prepped and ready, hooked up to electric, water, all systems ready to demonstrate. NOTHING! It was in the back in storage, no batteries installed, no power hooked up, no water hooked up, slides were in. It's as if he didn't make the sale at all and was talking to me for the first time. I was shocked! Here I went thru all these steps to buy this consignment coach, and he didn't have it ready to deliver. So I gathered my tools and set to removing the dead batteries they put in the coach when we arrived and replaced them with the two from our coach so we could operate the slides and the leveling gear. Meanwhile it's July, and it's 105° and the customer is out there prepping the coach, insanity! So after about 2 hours of inspecting and guessing how things work, they gave us zero instruction, they just left us out there to figure things out, we finally were able to get all of our belongings transferred over to the toy hauler. One of the service techs thankfully did assist me in moving our queen mattress over, it's a "Purple" mattress and it's very heavy. So after getting everything situated about 5 pm we agreed to consign my 5th wheel coach and motorcycle trailer I had been towing behind my 5th wheel, and it was understood, if they didn't sell it by The first week of September, I would come and retrieve it and sell it myself back home in Florida. Everything was done at that point. We returned Saturday to clean our coach so it would be presentable for showings, and left with hopes they would actually sell it and prevent us from having to drive back to Amarillo. Before leaving Saturday, Bill got an address from me to send the title, he had to get the owner to sign it after he got his funds, and then Bill would Fed Ex it to me at a designated place along our two month trip. Didn't happen. When we arrived in Vegas I asked my buddy if he got any Fed Ex deliveries for me and he had not. I wasn't surprised at all. In fact I received ZERO communication from anyone at Century after Saturday. Nothing! No calls, no emails, radio silence. My wife and I return home, North Florida, and I called since I had heard nothing from Century for over 60 days. Nothing on the progress of the consignment, nothing regarding the coach I bought from them, just nothing. They had my phone number, my wife's phone number, my home address, my email address, I heard NOTHING! I spoke with BJ (Bill Jr?) and informed him I was leaving Tuesday the 6th and would be there Wednesday afternoon. He said they had several people interested but nothing panned out. That was fine, they had 2 months to try and sell the two trailers and weren't able to accomplish it I would bring them back to Florida and sell them my self. I said I'd see him Wednesday. I left Florida early on Tuesday and drove 900+ miles and woke up early Wednesday and arrived at Century by 2pm. I spoke with Bill and informed him I was there for my trailers. He said he wished I would have let him know I was coming, he almost had the coach sold and if I could leave it with him he was sure it would sell soon. I declined, read more

Wonderful service and friendly sales staff. They know how to take care of customers with a friendly attitude and prompt service. They work hard to make sure you are satisfied with your RV purchase or repair. Bill was very friendly and treated us like family making sure we were completely satisfied. They have a huge selection of RV's and they take the time to walk you through and answer any questions you may have! A great business!! Highly recommend checking them out for your RV needs! read more

Century Auto/RV was a life saver!! We had trouble with our awning and slides on our 5th wheel trailer. We were staying at the Oasis Rv Resort and they were recommended for mobile repair. Seems to be the ONLY mobile service in the area. They arrived promptly and were knowledgeable and courteous. Pricing was fair. I can't say enough good thingS......we got to continue our trip back home to CA read more

Don't but from them unless you take the car to a mechanic first my husband and I purchased a car recently and after only two days of ownership have found out that we have to drop another 1500 or more into it!!!!!! The people are nice but niceties don't mean they have good cars and when I told them about it they didn't offer to help out look there is a lemon law my husband and I love the car we just would like to get some of the money that we spent on the car back since our mechanic told us we should have only paid 800-1000 instead of 3600 for the vehicle read more