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    Centro Viaggi

    5.0 (1 review)

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    Euroadventures - Christmas market at night in old town

    Euroadventures

    1.9(17 reviews)
    12.1 kmSanta Maria Novella

    Worst trip ever! I…read morebooked the Krakow/Auschwitz tour. It was a waste of money. The only things that were booked/arranged for me was the hostel and the Auschwitz trip. All the information given was incorrect/outdated. Shaun also decided to tell the hostel I was checking out early (without me requesting this) causing me to be screamed at, threatened, and having to find and rebook the majority of serves that were included in this trip. Shaun is refusing to cover the additional costs he caused and refund upcoming trips. The hostel was terrible. The staff was rude, the place smelled of the windows were closed, lots of road noise, and the mattresses were so thin my back is still sore from it days later. On top of that Shaun decided to email the hostel and telling them I was checking out days early without my requesting this or informing me of this. So, when I arrived back at the hostel 4 hours after checking out time, I was greeted by the staff screaming at me, threatening me, and my property had been moved. The hostel confirmed that my booking was for a few more days but because of Shaun's email I was not supposed to stay there anymore. I could not get a refund either. It was so bad that I was not conferrable being there anymore I just left my key on the counter as they continued to threaten me. I had to rebook all the services that I had already paid for the hostel to provide. Shaun is refusing to reimburse me claiming it is not part of the package that I booked when in fact the services are listed on the website as part of the package. On Friday they "book" you two walking tours of the town. The tours are completely free. They happen at the same time every day and if you see them around town anyone can join them. Just tip the guide at the end of the tour. Apparently, I paid $20 Euro a tour and still had to trip the guide because the guide said she did not see any of the $20 Euro. I went on the first one and tipped the girl all the cash in my pocket. I sent an email complaining. Shaun said the guide was wrong and insulted my intelligence. Then supposedly he booked me private tour for Friday afternoon to make up for it but did not tell me about the tour until Sunday afternoon. I was emailing back and forth with Shaun at the time of this private tour; he made no mention of it. On Saturday, they book an Auschwitz tour. It was fine but they fail to tell you that you need to bring your passport with you. Luckily, I had it with me. If not, I would have missed the entire tour. I told Shaun this information should be in the itinerary, and he again insulted me. The email I received also included information on other things to do in town. The information in the email was outdated and included the wrong pricing/information for all the additional activities I choose to book. Shaun's response is that it was close enough and that I should just deal with it. The entire point of a tour company is to take care of the planning and researching for you. This company does not do it. I felt Shaun was working against me so much stress and drama. I also had to research/rebook/repay for many services that I had already paid for in the package. It caused way more stress than just booking it myself. If I'm paying that much of a premium for someone else to book my trip I expect it to be booked correctly, go smoothly, and when it doesn't go smoothly that the company apologizes and correct it. Also, I was the only person on the trip so if you want to meet new people while you travel this is not the company. (No, they do not tell you ahead of time if you are the only one on the trip). I am still trying to get refunds for the services I had to pay for two times since Shaun decided to cancel my hostel reservation days early. Also, fighting to get full refunds for the other tours I booked for a few months from now. I have no faith that the other tours will be any better given the co-founder's hand in ruining this trip and response to feedback.

    If you have read all the other reviews on yelp you have noticed that Shaun, the company owner…read morealways has to defend himself on people's reviews. That shows how unprofessional of a business that he is running. I have many issues with this company. First you are paying way more than you getting. On the website it says you get breakfast, walking tour, hostel, and a tour guid. I did not receive a tour guid and Shaun says he will refund me the 40$ that went towards that. Hopefully I receive that. They make it sound like a good deal because it includes breakfast and a walking tour, but don't be fooled. The walking tour is through the hostel and it is free for all the guests. Euro adventures does not set that up, it's all through the direct hostel. Second, the breakfast is only 4euro a day and is garbage, but at least included. Third I showed up to my reservation and on top of all I already had to pay I had to pay more money for my key and city taxes. I have never had to pay for that at any other hostel that was through a company. They should really tell you that you have no choice but to pay for it when you arrive. Actually It should be included, but it's not. Next,, I paid 150$ for three nights in hostel but actually ... the hostel is only 20 euro a night and I will include a pic of the daily rates. And yes it does change everyday, but euro adventure books in advance so they actually got a better rate than that. That is how hostels work, they make you pay more the closer it is to the date you want to stay,, and if it's only 20 euro the night of.. and I paid $50 a night then that's outrageous! Euro adventures couldn't even send out the right info about the trip. Half of the sheet of info was about the trip to Poland... when I am going to Barcelona. (Pics included) (and yes was fixed but still.. really they couldn't even take the time the first time to make sure it was correct. So unprofessional!) Also i didn't get the information until the night before the trip, after emailing asking for the trip info weeks before. Save yourself the time and money and book elsewhere. Be careful and make sure you read what you are getting and do your own research to see how much it would cost you to do on your own, especially when it is a meet you there trip. Not worth it. Rip off.

    Photos
    Euroadventures - Wawel castle in Krakow

    Wawel castle in Krakow

    Euroadventures - Center square Christmas market

    Center square Christmas market

    Euroadventures - Christmas market stalls with food

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    Christmas market stalls with food

    Absolute Italy - Wine tasting in Tuscany!

    Absolute Italy

    3.4(5 reviews)
    12.2 kmPalazzo Pitti

    In September my husband, our daughter and myself took Absolute Italy's Jewish History of Rome…read morewalking tour. Our wonderful tour guide was Daniela Amar. She has lived in Rome for many years and has deep roots within the Roman Jewish community. We visited the Jewish Museum and the Great Synagogue of Rome. Daniela was able to convey the connection between the generations, the diaspora, and the cohesive nature of the Jewish community that has endured throughout the centuries. We also learned about the origins of Judeo-Roman cuisine, visited a Jewish bakery, a had an amazing lunch at Su Ghetto Kosher Restaurant, where Daniela introduced us to the owner and got a table for us. Not to be missed is the Carciofo alla giudia(Jewish style) the traditional crispy fried artichoke a specialty of Roman Jewish cuisine. It was an amazing tour that connected us with the history of the Jewish people in Rome.

    A friend recommended this company for my first trip to Italy and they did not disappoint!…read more We provided them with our flight information. We flew in to Rome and flew out of Venice 2 weeks later. We wanted to spend some time in Florence as well. Absolute Italy handled it from there! Private tours in each city with friendly, pleasant and knowledgable guides! They arranged drivers when needed as well as our speed train from Rome to Florence I wanted to see the Ferrari factory but Absolute Italy took it a step further and arranged for me to drive a Ferrari through the hills of Italy! BUCKET LIST Olive oil (and wine of course) tasting in Tuscany! Balsamic tasting in Modena! Literally all we had to do was wake up on time! On your next trip to Italy do yourself a favor and hire Absolute Italy!

    Photos
    Absolute Italy - Wine for lunch in Venice!

    Wine for lunch in Venice!

    Absolute Italy - Balsamic tasting in Modena!

    Balsamic tasting in Modena!

    Absolute Italy - Private tour of the Coliseum!

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    Private tour of the Coliseum!

    Hotel Bretagna - The lovely Jitka and me in the lobby of Hotel Bretagna...

    Hotel Bretagna

    4.1(13 reviews)
    12.3 kmSanta Maria Novella

    Clueless American here: what a charming place! What else can I say that hasn't been said already…read more Staff is friendly, building is old. Close to the sights, but far enough away that street hustlers aren't harassing you right as you step out the door. Boutique-like accommodations with our Jr Suite - must have been the romance room since it came with Chianti. All for the price of what we would pay for a smaller, cheaper hotel in San Diego. I think we booked early before the dollar was flushed down the exchange toilet at around $100 a night, plus a tidy discount for multiple days. The name sounded vaguely like Britain when we booked, and sure enough I just checked the translation and they speak English, serve eggs and do all the things you're not supposed to do when in Italy, so maybe not the real down home Florence experience that some are looking for. It's pretty quiet. The busiest hours during the Christmas holidays, which are taken pretty seriously around here, are in the afternoon with lots of buzzing Vespas zipping around. Plus the main thoroughfares travel along the banks of the river so many ambulances rip up and down the streets at odd hours. But nothing woke us from our slumbers, which as a light sleeper is important. Except for the a really drunk opera singer on Christmas Eve at 2 am. I did not think about mosquitos until my wife read the little sign aloud recommending that the windows remain closed. Being winter it didn't seem to be a big problem, but we did see a few blood suckers. I imagine that in warmer months it can be a black cloud of vampiric bloodlust.

    Hotel Bretagna is a breath of fresh air, with affordable pricing for a hotel literally in the…read morecenter of Florence. A gorgeous view of several of the bridges, including the historic Ponte Vecchio are literally hop skip and jump away from the hotel's front door. There are several restaurants in all directions which means you'll never have to catch a taxi to eat, unless you simply want to. We stayed from May 25, 2012 to May 30, 2012. Staff are really nice, speak English are always with a smile and will definitely help you both find places you want to go, and recommend places you should go. Wifi is provided but I will say it was very hit or miss in the actual hotel room. Standing outside your hotel room sometimes is necessary, but if you don't have a wifi device, head down to their lobby to use their computer. Breakfast was included in our plan, which is a continental, complete with several meats, cheeses, pastries, eggs (boiled and scrambled) all hot and fresh. There is a cappuccino machine but ask the staff near the machine if they'll make you a fresh cappuccino (they will, and it's MUCH better than what the machine spits out). The hotel rooms are spacious enough but no restrooms in the rooms. I'd spring for the extra cash to buy your own private restroom, which comes locked with your key. There is a safe inside but no key card access to the hotel rooms...a simple lock/key works just as well though. Definitely advise you to take a seat on the balcony several times before you leave because the view is pretty stunning. Also, I would advise you to keep your windows shut! We found out the hard way that mosquitoes have a way of floating in if you leave for the day with your window open, but the staff already knows and has plug in mosquito trappers in each room. All in all, we couldn't have picked a better place more centrally located with such a fantastic view and i'd highly recommend you visit!

    Photos
    Hotel Bretagna - View from the Ponte Vecchio...Hotel Bretagna is just past the bridge on the right...

    View from the Ponte Vecchio...Hotel Bretagna is just past the bridge on the right...

    Hotel Bretagna - View from the balcony, facing the right

    View from the balcony, facing the right

    Hotel Bretagna - The breakfast room

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    The breakfast room

    Centro Viaggi - travelservices - Updated May 2026

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