We had some auto body work done here. It was a LONG process (don't think it was their fault though,…read moreand more so the insurance company). The work that was done seems thorough, aesthetically it looks GREAT and the car parts that were replaced are functioning once again. They also have a warranty policy on parts which I believe is 6 months. Not sure what's standard. When picking up our vehicle they told us about other maintenance we needed to get done (as requested by my partner when the car was dropped off). Lady at the front desk claimed she called us about it but we got no calls or messages about it. Would've been better to get it all done at the same time and I would have preferred that option since our car was at the shop for 2+ weeks. The salesperson/administrative personnel didn't have the best communication style. She seemed too busy to answer questions thoroughly though the place really wasn't busy. The office itself is outdated, very 80s, maybe 70s. My only gripe is the extra charges you get if you pay with a credit card. Not sure if it's standard practice but the place we usually get our maintenance done doesn't charge extra for using a card. We were quoted about $340 for a job if we paid cash but almost $390 if we paid with card. That's a big difference in this economy.

Hopefully by this time Hector the manager got replaced very unprofessional. Sernios does great body…read morework, Do not let them touch anything that has to do with electrical, Left there with the engine light indicator on. Was told the dealership would be informed. LIES. THANKS AGAIN (HECTOR).​

Thank you Pete! Got…read moreinto a lil accident and had damage to drivers side. GEICO reccomended this auto shop as it was close to me. They made a great first impression. They were busy but on top of it. Everyone wore white button ups with name tags. The guy at the front desk was nice for check-in. It seems like Pete already knew my car situation, as if he checked my file before hand. I really appreciate that detail because it saved time and he already had an awareness. He also took the time to walk around the car and assess unrelated damages, which I think is very smart so the auto shop is not liable for pre-existing conditions. When I dropped it off, I asked Pete "what if I think the color is off "and Pete looked shocked and a little offended ha ha ha. Pete said "the color will be perfect. The car will be perfect. We don't do shit work." He is clearly prideful in his work. They told me it would take like two weeks. I called in the middle of the second week to check in and they happily gave me an update a few days later they called for me to pick it up. My car looks perfect! It's like brand new. I figured they would repair it, but I didn't think it would be so perfect. attached pictures of the before and after. Thank you, Pete and Ziggy!

We got rear ended and Ziggy's is a partner with Geico. Would 100% go there again on our own if we…read moreneeded work done. They were friendly and fast. Best of all they gave our car a little detail before returning it!

If you are looking for a satisfactory job repairing your vehicle, great atmosphere, friendly staff…read moreand good price, look no further this is the place you want to come. Thank you John and staff for a job well done. Great

Amazing work, great price and fast service. Dropped off Thursday 3pm and picked up Saturday before…read more12pm. They also washed the car. I would recommend over and over.

The guys there are super nice. And work with you to get the best possible service at affordable…read moreprices. Highly recommend. The place looks pretty dumpy but don't be fooled. It in no way reflects the work done there.

I'm not local to here, was coming from Brooklyn to visit a friend in New Brunswick. Just got out of…read morethe Holland Tunnel and while climbing the Pulaski Skyway bridge the car (Honda Civic 5-speed, 2001, low mileage) started losing power and check engine light came on. Barely made it to a truck stop in a heavily industrial area, they said I'd find a car repair shop on Communipaw Ave. I came across Mike's Auto and boy, did I luck out with the right choice. Anthony and crew analyzed the problem with the computer (failing camshaft sensor), got the part, installed it, test drove it and got me on my way. Great expertise and service, fair price, and very helpful and personable people. They really got me out of a jam and back to Brooklyn. I recommend them without reservation.

They fixed the issue, but I wasn't happy with the customer service. The staff seemed rushed and not…read morevery interested in explaining things. The price was also higher than I expected. It's an okay shop, but I might try another place next time.

Stay away from Able Autoworks. They are crooks. They were…read moreexposed on a TV show scamming people in car repairs that were never done and weren't needed. Watch this. Its at 3 minutes and 15 seconds of this video. https://www.youtube.com/watch?v=v5cmvhvteNw

Five-Star Review - East Coast Collision Auto Body Repair Center (Jersey City)…read more Unfortunately, my girlfriend recently damaged my car--a 2011 Mercedes-Benz ML 350 that I've owned and cherished for over 10 years. The damage wasn't major, but it was enough to require a body shop. I was extremely upset and, to be honest, very hesitant about trusting any repair shop. I had a few sleepless nights worrying that my car would never be the same again. Since I live in Jersey City, we drove the car (it was still drivable) to East Coast Collision, and from the moment we arrived, my anxiety started to ease. The first gentleman who assessed the vehicle--later I learned his name is Chris--was professional, calm, and thorough. The shop itself immediately impressed me: clean, well-lit, organized, and extremely professional. I'm 56 years old and have been around long enough to know when a business is legitimate. This place is the real deal. While sitting in the passenger seat, another gentleman came down the ramp, introduced himself, shook my hand, and personally moved my car. I don't know his name, but he carried himself like an owner or senior leader--polite, confident, and clearly someone who takes pride in the business. The whole interaction felt respectful and reassuring. When my car was pulled inside the shop, I saw the interior--and honestly, I was blown away. The place was lit up like a stadium. You could see every detail. There were several high-end vehicles being repaired, and everything looked precise and professional. This was not one of those shady, insurance-shortcut shops. This was top-tier, legit work. They sat me down, explained the entire process, and even coordinated an Enterprise rental seamlessly. At that point, I felt confident leaving my "baby" in their care. About a week later, I got devastating news from the insurance company: my car was declared a total loss. I was crushed. It felt like losing a family member. From what looked like minor damage--a scrape, a busted light, a bumper--the car was suddenly gone. I was in disbelief and honestly depressed. When we returned to the shop, we spoke with Chris and Marissa Riccardi, who I later learned are siblings and part of the family that owns East Coast Collision. Marissa stepped right up, took charge, and patiently answered every question we had. She and Chris explained everything in detail and made thoughtful recommendations--never rushed, never dismissive. I was stubborn and emotional. I wasn't ready to let go of a car that had taken me everywhere--Florida, Virginia, Washington D.C., Vermont, Lake George, Pennsylvania, Boston, and countless trips throughout the tri-state area. That car was part of my life. Chris and Marissa showed genuine care and empathy. They helped me understand the situation and made an incredibly difficult transition much easier. They even allowed me time to remove my personal belongings, knowing how hard this was for me. Because of East Coast Collision, I can now move forward and eventually purchase my next vehicle--something I honestly couldn't imagine doing at first. I give East Coast Collision in Jersey City a five-star, five-diamond review without hesitation. Hats off to Chris, Marissa, that gentleman who greeted me out front, and the entire team--from top to bottom. Even the atmosphere and cleanliness spoke volumes. Thank you for your professionalism, compassion, and integrity. I will absolutely recommend East Coast Collision to anyone who asks. @Thatdominicanlife YouTube-Instagram-Tik Tok

I truly cannot recommend this place enough. Ended up here after someone whacked my car while it was…read moreparked in my building's garage. East Coast was one of the places certified by GEICO and after reading reviews for some of the others, coming here was a no brainer. Happy to report that the reviews are all spot on. From the upbeat and kind attitude of the folks that answer the phones to the experienced and honest technicians that fix the cars, the whole team is just a pleasure to deal with. Most importantly, the car came back looking brand new and the pricing was more than fair. Needing bodywork sucks. Having to deal with shady and disreputable auto bodies makes it even worse, so save yourself the headache and just go here!

Been here a few times. I always get great work and honest recommendations for fair prices.read more

I brought my vehicle to this mechanic expecting professional service, but unfortunately my…read moreexperience was extremely disappointing. My vehicle was returned with scratches/damage that was not there beforehand, and when I brought it to their attention, accountability and customer service were lacking. I also requested to see camera footage regarding the incident and was told it was "too much footage to go through," which was frustrating and unhelpful. When I told him I could provide the exact date and time the car was dropped off, he still refused to show the footage. If he's innocent, showing the video shouldn't be an issue, especially since the car had no scratches when it was loaded onto the tow truck. When we called back to try to figure out the situation, he ignored us and refused to take our calls, even after we already paid him. On top of that, their prices are extremely overpriced for the level of service provided. I understand accidents can happen, but honesty, communication, and taking responsibility go a long way. Instead, I was left feeling dismissed and forced to deal with the damage on my own. I would recommend taking detailed photos of your vehicle before leaving it here.

Awesome and fast service! These guys patched a tire for me in a couple hours time and charged me…read moreless than $20!

I have been bringing my much loved 2007 Subaru to Meer, his son, and their knowledgeable team of…read moremechanics for years...and I LOVE these guys. They are so smart, professional, fair...and frankly, kind. I come from a family of Boeing engineers, who all seemed to own a bunch of cars, sports cars, boats, and trucks in the Seattle area. (So, I grew up around people that knew how to repair their own vehicles and boats....) Meer is a former military pilot...owner of the business for many years...and he knows his stuff. So, does his son Richard. I trust them to do be honest, do a thorough and good job...and not to rip me off (as a female attorney who does not know that much about engines and cars...) My Subaru is manual transmission. They will service your car...and if you have a Hoboken resident parking sticker, they will park it for you around the neighborhood to ensure you don't get a parking ticket. (They also service non-resident owned cars....) Quick turn-around times. HONEST, good quality service, transparently priced...good communication...full service...and it is literally a joy to bring my car to Willow Sunoco. LOVE this business...and wish all businesses in Hoboken were this excellent.