Had scratches and a broken tail light assembly from an unknown source. Brought my SUB to Sernio's, and was taken care of immediately, considering it was not a major auto body job. They did an initial walkthrough, while explaining what would be done. I paid it in cash while waiting for them to order and receive parts and hardware needed for the job. I received a call to bring the SUV in, after the parts arrived, then they did another walkthrough. Two short days later, they called that the repairs were completed. It looked brand new, because the damage was fixed, and they did a head to toe detail to clean it. Highly recommend them, because they are professional, efficient, and lets us know progress of the work done. Thanks for an excellent job! read more

We had some auto body work done here. It was a LONG process (don't think it was their fault though, and more so the insurance company). The work that was done seems thorough, aesthetically it looks GREAT and the car parts that were replaced are functioning once again. They also have a warranty policy on parts which I believe is 6 months. Not sure what's standard. When picking up our vehicle they told us about other maintenance we needed to get done (as requested by my partner when the car was dropped off). Lady at the front desk claimed she called us about it but we got no calls or messages about it. Would've been better to get it all done at the same time and I would have preferred that option since our car was at the shop for 2+ weeks. The salesperson/administrative personnel didn't have the best communication style. She seemed too busy to answer questions thoroughly though the place really wasn't busy. The office itself is outdated, very 80s, maybe 70s. My only gripe is the extra charges you get if you pay with a credit card. Not sure if it's standard practice but the place we usually get our maintenance done doesn't charge extra for using a card. We were quoted about $340 for a job if we paid cash but almost $390 if we paid with card. That's a big difference in this economy. read more

Hopefully by this time Hector the manager got replaced very unprofessional. Sernios does great body work, Do not let them touch anything that has to do with electrical, Left there with the engine light indicator on. Was told the dealership would be informed. LIES. THANKS AGAIN (HECTOR).​ read more

I went to Sernio's after an accident where my front driver's panel was massively dented. My experience from beginning to end was nothing short of amazing. The woman at the front desk was incredibly kind and sincere, both techs (for inspection and intake) were extremely clear about what the repair would entail, and the repair was done in less than a week, which is unheard of for me in getting my vehicle repaired at an auto body shop before. I will absolutely be coming back to Sernio's at any time I have auto body needs. read more

Absolutely magic! Like it never happened. Fixed stuff because it was broken! I brought my mother here.

Great customer service. Great quality work and good timing. My vehicle was repaired in the exact time frame they told me, and came out good as new. read more

I didn't have a chance to get my car fixed, so I'm not sure how it is, but they have thieves working for them. I dropped my car off to get an estimate, but it was deemed a total loss. I went there to clean out my car and noticed my dash cam was missing. The only thing the front desk and one of the workers could say was, 'We keep the car and gate locked, and we have a sign stating," Take your valuables."' Sign or not, if you have thieves working for your establishment that is a problem that needs to be addressed; not, ' Oh well, we had a sign. read more

I just got back from Sernio's and had to write a review - they have such a kind, hard working staff and really try to do the best job possible - it was my first time bringing our Volvo in to them after a wacky run-in with a lady/scooter/shopping carts and I was nervous about the price and service. I got a great deal on both, and also the chance to meet my very first body-shop kitty cat with a strong work ethic (the little guy handles front entrance). I highly recommend them to anyone who needs work done on their vehicle! read more

Tried calling on behalf of a friend to check on his car that left with them and I spoke to Jessica who was very rude and aggressive. As someone who is representing or being front-runner of the company, that is not a good look for them. Train her to treat customers well. read more

Our whole experience was great as we needed the door of our Porsche Cayenne fixed. Fran was wonderful and got a genuine Porsche locking system. We received a quote for part and labor and everything went to plan. The work was done quickly and everyone we dealt with was polite courteous and efficient. Well done Sernios! read more

My car was badly side swiped (more like SLICED) by a truck. Sernio's repaired my car so beautifully that it was showroom quality when completed. The desk staff was very helpful and friendly and everyone involved (I believe Noel was my point person) in the repair journey was top notch. I enthusiastically recommend Sernio's for service. read more

I have so much gratitude for Sernio's. They fixed my Volvo XC40 after a big white truck hit me. I went to several body shops and concluded Sernio's had the most expertise to get the job done correctly. They replaced the panel and it is now perfect. I also love that they are Volvo certified-- I called Volvo beforehand and they confirmed I am definitely better off with a Volvo certified shop. Sernio's also gave me a very fair price, and they completed the job a day or two before the estimated finish date. I admittedly used the Volvo app on my phone to track whenever my car was unlocked or any of the doors/windows were opened during the time it was at the shop-- I was impressed they started working on it almost immediately and continuously worked on it starting at 7am each day while it was in their hands. Finally, they matched the paint perfectly-- multiple body shops told me it's a tough color to match, so I was worried. I would use Sernio's again in a heartbeat. So professional and helpful. Truly the best! read more

Sernio's Auto Body - Body Shops Near Me - Jersey City, New Jersey

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I just wanted to say thank you to Sernio's Auto body for repairing my Jeep Patriot. The service provided by Fran and John were amazing and the quality of work they do at this shop is nothing less than exceptional. John the owner did the inspection himself and made sure my Jeep was going to be well taken care of. And Fran, for explaining the process to me in detail and keeping in touch with me while my car was in the shop. I got my Jeep back a few days ago and she looks brand spanking new as if I just drove it out of the dealership. Thanks again Sernios! read more

Sernio's Auto Body - Body Shops Near Me - Jersey City, New Jersey

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I got into a car accident and my car need to towed to Sernio's Auto Body as per my insurance agent's instructions and thankfully to Fran who had helped with the entire transactions that i need to deal with..she was very helpful and being very patient with my Qs and it only take less then a week to finished the entire estimate process and with the insurance company!! I am very grateful and thanks to her to assist with the help i needed!!! read more

I have been dealing with Sernio's for years beginning with my infinity ex35, when I had an accident with my Mercedes Benz that was no different very professional, the staff is awsome!! read more

Sernio's Auto Body - Body Shops Near Me - Jersey City, New Jersey

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Awesome Service! My car looks GORG!! Had all of the third party's insurance details, took care of everything. Offered to call over for my rental to pick me up (I walked, enterprise is practically up the block). Even received email and text updates on where they were in the progress of my repair. Convenient hours. Couldn't have really asked for an easier process! read more

Sernio's Auto Body - Body Shops Near Me - Jersey City, New Jersey

Sernio's Auto Body exceeded my expectations. First, when I dropped off my car, the receptionist was kind enough to call an Uber for me and my daughter to get back to Hoboken (at around $18 for the ride, I certainly appreciated the gesture!) Then, I was pleasantly surprised to get text message updates on the progress of my car. When I got a text saying my car would take longer than I had been initially told - I called Sernio's upset. The manager said, if I was told it would only take a week, he would keep to that promise. He put two mechanics on my job to get it done. When I picked up my car it was clean and looked brand new. They did a fantastic job. If I ever need bring my car to an auto body - Sernio's is the only place I would go! read more

Everyone I encountered there, at reception, at intake (maybe the manager?), and the technicians, met me with smiles and warmth. I had a minor problem and they were able to squeeze the work in on a Saturday morning right after I called. This place treated me so well in a moment of stress while I was visiting Jersey City from out of state. read more

I wanna say to anyone who comes to Jersey City or resides here this is the only place i recommend It is a shame when you cant rely on your own auto dealers service center or even most other auto shops Ive been here 3 times and even sought consultation a few times as well Not once was i steered in the wrong direction or told i need to give money for any little thing There is a level of transparency here from the very top to the wonderful ladies at the front desk. The owner Peter is one of the best ive met in this industry and he had such an incredible team around him. The mechanics are very on par with what they do and do they do it well. Im grateful for how i was treated all around each and every single time i do deal with them. You dont feel like you just another dollar bill in there. Thank you guys. read more

Worlds slowest body shop in the world. the owners will butter you up and then tell you how "busy" are. Super unprofessional and WOULD NEVER recommend read more

Many thanks to Sernios autobody. To all that read this know that finding a shop to trust is about the most important thing you can do for your peace of mind. I've found it at Sernios. I brought in my Subaru Ascent having been a bit and run victim. Given the relative light amount of damage, they were able to schedule me right away, fitting my time table. Know that Sernios isn't going to cheap out on you. They do the work that's going to last and get your car back to normal. Fran took the time to explain what they do and why they do it. Their price is what it is because they fix it right. Like I said, trust and peace of mind. Other places will give you cheaper quotes for work that will warp, fade, peel in a year. I've got my lifetime warranty and peace of mind from Sernios, and would do it again if I had to. read more

I would think twice about going to this place, especially if you are a woman. I think you're bound to get ripped off. I had a fender bender and the hood of my Toyota Camry wouldn't open after that. I took my car to Sernio's to get a repair estimate. To get a new hood, a headlamp readjustment, and refinishing of the fender, bumper and panel would cost me $2,358! After I read the estimate, I told the guy I would think about it, and he looked a bit surprised when I said that, as if he had expected I would say yes. I then went to Centro Auto Body and spoke to John Bove, one of the owners. Since my car was 7 years old and already had more than 100,000 miles on it, I told him that I didn't care about aesthetics and I just wanted to be able to open the hood of my car. This would require making some minor adjustments to the hood and headlight. He gave me a verbal estimate of $150. Out of curiosity, I then asked John how much it would cost to make the front of my car look like new again (new hood, refinishing the other parts). He said it would cost about $1,200, almost half the price that Sernio's was charging. Then to test him, I asked him if he recommended getting a new hood or just getting the minor repairs. He told me the latter. In short, Centro did good work and stuck to their estimate. As a woman, I also felt really comfortable talking to John, who seemed honest and trustworthy and respectful. At Sernio's, I got the impression that the guy thought he could overcharge me because I was a woman and he thought I wouldn't know any better. And it just goes to show you that you should always get a second opinion anytime you get an expensive quote for an auto repair job. It can't hurt, and sometimes it can make a huge difference. read more

A. Ofcourse your car will get jacked up in JC, commuters everywhere...and my ride got jacked the F up by a foreign driver B. Foreign drivers (you know who you are) should be made to drive bright orange smart cars ONLY C. The dudes at this autobody spot hooked my sh*t up...like I was on MTV's pimp my ride show with XZibit D. I always thought that autobody spots were shady, but now my opinion has changed Thanks Sernio's...for pimpin my ride! read more

I had a hard job for these guys. I had a show bicycle from The Bike Hub on Monticello Avenue for these guys to paint. I didn't even know what color I wanted. I told them to do their thing. They did. A fancy triple metallic Ferrari yellow paint job. I love it! Great price and finished on time. Great work Sernio's and thank you. read more

Sernio's Auto Body - I brought a show bicycle from The Bike Hub to be painted. They did amazingly well. Thanks - Body Shops Near Me - Jersey City, New Jersey

Sernio's Auto Body has the BEST staff. I was overjoyed with the service i received and will NO QUESTIONS be coming here for future jobs. Like the previous comment below, i too was conned into allowing some auto body "gypsy" to repair some dents i had. The dummy i am, i believed the guy. Two days later when i realized the crap he applied on my car wasnt coming off, i freaked out. I went to Sernio's and told the front desk of my situation. Sernio himself was assisting me and gave me such honest advice. He said my car was older so it's really not work replacing the door panel. He said he could still help me so all the crap would be removed. 10 minutes later, my car was its original color and i was ECSTATIC. He knew i was a freaked out college student that was too trusting and didn't even charge me for the work. I'm seriously telling you , you cannot go wrong with checking out Sernio's! My first Yelp review ever, but i just had to inform every that he's a GREAT guy and so genuine. read more

I was recently in an auto accident and my vehicle was banged up really bad. I haf my car towed to Sernio's Auto Body and couldn't be happier with the outcome of my vehicle. The whole process from beginning to end was wonderful, the staff was very professional and helpful and my vehicle was finished when they said it would be done. I would refer anyone who needs body work done on their vehicle to take it to Sernio's. read more

I took my Audi A4 into Sernio's this morning for an estimate (expecting the worst). John Sernio, the owner, helped me himself. He took a look at the fender and determined that the scratches could be compounded out on the spot at minimal cost, without having to go thru insurance. 20 mins later i was driving away with perfect vehicle. In this business, it can be very easy to take advantage of unknowledgeable clients and upcharge. I appreciate the honest approach and great work! read more

105% professional and excellent work. Great customer service and very polite. I recently replaced my driver window regulator on my 2005 honda accord. Pete was great in assisting me and pin pointed the defective part in my car. I brought him the part and he immediately had his guys install. I have friends that did work on their cars that turned out great. They are a bit more expensive on the prices but you pay for what you get. Your car will look perfect! read more

Sernio's Auto Body - My 2005 honda accord. - Body Shops Near Me - Jersey City, New Jersey

Picked up my vehicle from Sernio's Auto Body this morning, and I have to say, it was in "showroom" condition. My parked SUV was hit during the blizzard of 2016 and 3 panels on the left side were damaged. Took it to this Auto body, and then 3-4 days later it was in pristine condition. Besides working on the severe dents and the paint job, they cleaned (or detailed) my SUV! I have 2 kids, and anyone with kids would know how much leftovers are in the backseats. I cannot find one! Customer service was excellent, friendly and very helpful. The mechanics and other technical personnel in the back shows uncanny passion in their trade. Amazing job and would highly recommend these guys if your insurance recommends this place. Worth every penny for professional work!! read more

Sernio's is a great place. Staff is always friendly, the owner is great. They always take care of me and my car.

Great paint job guys, come here for a professional/quality work people you won't regret it. Sernio's Auto Body on 896 Communipaw Ave. read more

The people at Sernio's are absolute professionals, but beyond that, once you have had service done there, they know your vehicle and make recommendations for the best upkeep. Every experience i have had with them has been wonderful and when I left with my vehicle, my mind was at ease that the problem had been resolved. Thank you Fran, Sylvio and Peter. read more

This place is the best!!! Unfortunately, I've been in two motor vehicle accidents in the last 6 months. But fortunately for me, I was lucky enough to go to Serinos Auto Body through my insurance provider. In both instances they were able to have my car back to me within under a week. Both times my car has looked better then the day I bought it leaving it in their hands. A special shout out to both Fran and Chris for providing excellence, professionalism, and promptness! You both represent your company very well. It's been an absolute pleasure working with Serinos!!! read more

I have been using this auto-body for almost a decade. I've owned a 2014 Jeep Grand Cherokee Laredo and I always bring it there for any work that needs to be done. The dealer constantly charges more, rips you off, and most times, they fix things that aren't the problem, the problem still occurs or re-occurs, and you pay more. Sernios always figures out what the problem is and what needs to be done to get it fixed. I've never had an issue there and neither has anyone else I've recommended to go there. They are fair with their prices, they know their shit, and they have always been on-time with my vehicle. read more

I love sernios they did a fantastic job on my body work. The car looks brand spanking and they also called my rental company and had them pick up their vehicle. Thanks to the people sernio. read more

They did not do wheel alightment but said they did. Had to take to dealer to do another one. Did not replace rod just mended it. made vehicle unsafe to drive according to dealer. read more

The people who work there are very disrespectful and rude. No type of hospitality for patrons of their business as we are putting money into there pockets. read more

Really felt taken care of when I went here for some scratches to get fixed. Staff was friendly, quick service, parking lot for your car (some places on Communipaw don't have that). I'd definitely keep going back. read more

Body paint here, and color changed after a few months. Had to come back to fix it. They didn't do a good job.

Fantastic service! Highly recommend this place! Took my 4Runner in twice. Great turnaround and the customer service is outstanding! Thanks Fran! read more