Center Lake Ontario recently started taking patients on Sunday and what a wonderful thing. I did…read morenot have to request time off from work. I was able to schedule my appointment quickly and get in there for my procedures. I had exams that are typically "scary" but the technician-Jasmine was so patient and kind, too her time, reassuring me and giving me options if I got too anxious. From the minute I walked in on Sunday the receptionist Cindy was pleasant and accommodating to all my needs. I've used this location many times in the past but this time I felt I needed to compliment Cindy and Jasmine who were exceptional and to highlight the benefits of the weekend schedule!

I have been coming to the Chino and Ontario location for years and it has always been consistently…read moreexcellent service! I don't know who does the hiring for this company, but they are the best at finding caring, knowledgeable, employees!

We had a great experience here! I wanted to see my little one's face and was really hoping we would…read morebe able to with my anterior placenta. The staff was patient and had me move around in a few different positions so we could see him.

My cousin went here and they completely got her gender wrong, she went in at 14 weeks and was told…read moreshe was having a boy, the photo given was a "nub" shot photo but was not clear at all, no in-between the leg photo was given, and then at her anatomy scan at 19 weeks was told she was actually having a girl instead. After having the boy name picked and clothes she now has to change it all because she was given an inaccurate unclear photo that was supposed to be "baby's gender". Would not recommend.

I walked in without an appointment (x ray) just after they opened and was able to be seen in…read moreapproximately 30 minutes. By the time I left, there was a rapidly growing line of people (at about 9:00 am). I would definitely advise arriving as early as possible without an appointment and about 10 minutes before your exact time if you do have one. The staff members were all very kind and calming people.

I'm severely claustrophobic so I was not looking forward to this. I don't care if it's an open MRI…read moreI'm still claustrophobic from the moment. I walked in the receptionist was welcoming and kind. And Robert, thank you for your knowledge and walking me through my MRI . CLEAN FAST FRIENDLY

My mother who is 84 received an outsource referral to have an Ultrasound. Called to schedule the…read moreappointment and was told that the referral could only be opened by one person and that person was not available until the next day and would call back. Receptionist name was Adrienne, friendly and respectful, which is the only reason for 2 stars. Did receive a call the next day to schedule and this is when it got challenging. The business expects to schedule when it is convenient for their techs and will not allow for breaks in schedule. So they will not accommodate the patient/customer in any way. Attempted to schedule an afternoon but was told we have openings at 8:30 so we cannot schedule for afternoon until we schedule the morning to keep the technician busy. Even asked the supervisor. No accounting for someone's reasons for needing later appointments. Poor customer service and business practice. Called and had the referral changed to another diagnostic center which allowed for patient needs and customer service.

This place was great to get my MRI done. The staff was very helpful…read more The waiting room was very nice and comfortable.

I've been here twice now. Both experiences were excellent! I've never seen a nicer medical office…read moreand the people are friendly and professional. Scheduling is great, too - the first appointment available was only two days away. My doc originally sent my referral for another radiology provider, who uses a "traditional" MRI at their RC location. After painfully walking across the parking lot and climbing steep stairs into the trailer, I got about halfway into that machine and realized I wasn't going to be able to breathe! I'm a big guy, and not particularly claustrophobic, but I can't imagine someone of even normal size being anything but terrified by these things without substantial sedation. Remembering HSI and their Open MRI from a couple years ago, I jumped through the hoops to get my referral redirected to them. The difference is like night and day. The office decor and people immediately put you at ease and the open machine didn't make me feel claustrophobic at all, let alone restrict my breathing like the other one.

Don't be tricked by their beautiful office! It is gorgeous but, they are all about the look of a…read morecompetent office but lack the service to their clients who are suffering... after being told my results were completed and sent to my Dr. My Dr. never received my images and I never received the report as promised. The technician who wrote my report was very incompetent and missed several crucial and obvious concerns. Per my Dr., the MRI tech's two lined report did not even scratch the surface of my Dr's findings! It was as if this technician was paid off by the insurance company to find nothing! This MRI technician missed a bone fracture & an obvious severe nerve issue as well as down playing my L5-S1 degenerative disc issue, documenting the issue as mild!! My Dr found many omissions & inconsistencies with this MRI report! If you are in pain & want your issue addressed DO NOT USE THIS IMAGING OFFICE!! This was a horrible experience and delayed my treatment!!!

I recently had to temporarily move back down to Rancho Cucamonga so I had no prenatal care at the…read moremoment and then I found this place! Calling to book an appointment was super easy and fast. Went in to be seen and the whole staff was nice and friendly! Made my visit quick! And scheduled my future appointments with no problem. Loved it here.

I had a horrible experience with them throughout my pregnancy the doctor was always forgetting us…read morein the room and never knew what we were in for and they never transferred my information to the hospital for my delivery . They ignored the hospitals request for my information after they called and emailed several times and never sent anything. I had to get extra medication I didn't need due to their lack of communication and mistakes. Please go to a different provider if you want peace of mind.

Nice place and very clean and very good 3D 4D.. Service was…read morevery good for the technician Dulce she was very helpful and patient she answers all questions . Very good job! Definitely I recommend this place !! To my family and friends!! Definitely I come back again!

Was referred here by my midwife and the experience was as great. Keep in mind this is still part of…read morethe school so a student will be in the room to observe. They make sure you are comfortable and take the time to capture everything they need to send the report to your provider. They are not allow to say anything about your baby if it is healthy or anything looks wrong. Only things like your baby is very active and if you already know the gender they can show you on the ultrasound how to confirm it's a boy or girl. I felt very safe and comfortable in the room and yes it's not fancy, bougie, or ultra modern. But it also only cost $80 and the care i received was as if i paid $150. It's inside the building so you won't see the suite.number on the outside. They do have a bathroom to use cause trust me you have to drink A LOT of water 1hr before the appt. It was pretty fast too got done in 1hr. They accept cash or card but i believe card there is a service fee do double check on this info. I just paid cash. I went in first to get my exam then afterwards my husband came in and we got to look at the images together. Overall I would recommend everyone to come here!!!

Good customer service from receptionist to the tech . I do recommend dont do a pony tail if you are…read moregetting an MRI done i end up with a mild headache and also if you had a car accident back problems dont do everything at once . Good thing I rescheduled the other more MRIs my back was hurting and stiff . I believe is 30 mins for each MRIs . Other then my issues the girls are nice .

While we waited a prolonged time it was so worth it. I am terrified of confined spaces and so I was…read moresent to this imaging center because of the opened walled machine. The tech Andy was so amazing and although I had a mini breakdown he was patient with me and made sure that I had everything needed and guess what I DID THE MRI I am so relieved because the fear is the reason I have not done it. Andy thank you so much again I cannot say that enough.

Scheduling my appointment was very straightforward -- I was able to get an MRI slot within two…read moreweeks, which was a pleasant surprise. The facility itself feels calm and well-organized. The MRI room is spacious, though quite cold (which I expected), and it appears they operate with only one machine, so each time slot is reserved for one patient. That actually helped the experience feel more private and less rushed. Since this was my first MRI, I was understandably nervous. After completing the initial paperwork, the technician came in and carefully explained each step of the process. I appreciated that they didn't rush me -- when I hesitated and needed a few minutes to think things through, they reassured me that there was no pressure and encouraged me to take my time. They also explained that if I truly felt uncomfortable, I could always discuss options with my doctor, which helped me feel more in control. When the technician returned and noticed I still seemed a bit anxious, they checked in again to make sure I was okay. That small moment of emotional reassurance made a big difference. While MRIs are naturally stressful, especially for first-timers, the staff's calm attitude and clear communication helped me feel safe and supported throughout the process. Overall, a very smooth and considerate experience. The professionalism combined with genuine patient care really stood out, and I'd feel comfortable returning here if I ever needed another scan.

My husband and I went to Rancho Open MRI for X-rays after an accident, referred by a specialist…read more When I called ahead, I was told we could simply walk in for X-rays on Tuesdays or Wednesdays before 4:30 pm. I really appreciated the convenience -- it fit our work schedules perfectly and gave us flexibility without locking into an appointment. We arrived on a Wednesday around 4:00 pm, and the whole process was smooth. Check-in was quick, the wait was less than 10 minutes, and the X-ray itself took no more than 5 minutes. Altogether, we were in and out in under 30 minutes. During the visit I also used their restroom, which was clean and well-maintained -- always a good sign in any medical facility. Both the receptionist and the X-ray technician were courteous, efficient, and professional. Overall, it was a no-fuss, positive experience. I'd gladly recommend Rancho Open MRI for their convenience, efficiency, and professionalism.

Absolutely love this ultrasound studio! The quality of pictures and goodies to the quality of care…read moreand bed side manner from the staff is amazing. The rooms are spacious for multiple guests and the prices for the packages are reasonable as well. Definitely will be coming here in the future with my second baby!!

This is my first time ever leaving a review and I wish to remind anonymous because I do plan on…read moregoing back. I went to Baby Bumps to get a gender reveal. When my family and I walked in we were greeted and then I checked in. There were three techs that day. One in the desk one next to her and then one sitting more of where my family was. The one sitting near us was talking pretty loud to the girl sitting next to a bookcase. They were also saying some cuss words pretty loud which at first I didn't care but then I did because we had children with us. I'm not a karen or nothing but I do think if you work somewhere you should act professional and these girls weren't going that. The tech that was at the front desk took me in and scanned me and she did amazing!! I have no complains about her. While we were close to finishing I heard the techs outside laughing pretty loud again, which wasn't bothering me too much but I would constantly hear them and then it started to bother me. We finish the exam and walked out and one girl sitting near the mini fridge was watching tiktoks with a pretty high volume. Again, I am not trying to be a Karen but I just found those girls very unprofessional. The tech that scanned me though was amazing and I do want to keep coming back, I really hope next time it's better! Update: I believe yelp thought I was a bot and deleted my comment so I had to go review some other stuff to seem more real. Just wanted to give more of an update and looked at my ultrasound pics and the tech who scanned me that day was Fernanda. Super nice and amazing! I also looked at my first visit strip and that tech was called Roxanne. She was also super nice and amazing explaining what she was seeing and made me have a good experience. I will continue to go to Baby Bumps but as i mentioned those other techs that were outside were just being very unprofessional. I believe they shouldn't be talking like that when you're at your job or atleast when there's customers around. I hope my next time is better.