Good customer service from receptionist to the tech . I do recommend dont do a pony tail if you are getting an MRI done i end up with a mild headache and also if you had a car accident back problems dont do everything at once . Good thing I rescheduled the other more MRIs my back was hurting and stiff . I believe is 30 mins for each MRIs . Other then my issues the girls are nice . read more

While we waited a prolonged time it was so worth it. I am terrified of confined spaces and so I was sent to this imaging center because of the opened walled machine. The tech Andy was so amazing and although I had a mini breakdown he was patient with me and made sure that I had everything needed and guess what I DID THE MRI I am so relieved because the fear is the reason I have not done it. Andy thank you so much again I cannot say that enough. read more

My doctor didn't specify some details to me about what was needed for the proper MRI. As I was as about to enter the MRI room, the tech asked me why I was there. I told him it was for a prolactinoma. He then kindly wrote down and educated me on what was needed for a proper MrI of a prolactinoma. This facility didn't have the specific machine. Maria, the office manager, processed my refund and made sure the receipt showed my refund. If I need an MRI in the future, I'm going here. I appreciate their honesty and for educating me. read more

This place was very accommodating with the appointment time. The wait time was very little. The results were returned quickly as stated they would. Reliable & affordable mri read more

Andy!!come on Andy it was our first time here ,today and all I said was ,Im suprised you only have one machine ,my wife and I we're there for 2 plus hours ,and you got upset Andy that we were asking why there's only one machine ,you began to give me a lecture about how hard it working there and ,how you don't go the lobby,anyway 15 mins into being in the room Andy finally stopped talking and started the mri,I believe Andy could improve his customer service by being more aware of his surroundings and maybe talking a lil less ,as he tends to hyperventilat when giving unnecessary speeches further wasting peoples hard earned time,remember Andy time is money.anyway other then the receptionist,the rest of the squad is useless and rude,might as well hire some Tesla robots instead,on of that the location is run down ,it was like entering the Brady bunches tore down house being used as as a wanna be dr. office or the golden girls house falling apart,dirty old decor ,and heavily damaged chairs.blessings .. read more

Montclair Open MRI - Worst mri experience,they only have one machine,and they take there time - Diagnostic Imaging Near Me - Montclair, California

I recommend Monclair Open MRI to anyone looking for an MRI. I had a wonderful experience. The staff was very kind and did everything they could to make you comfortable. I was able to have someone there with me right next to you during the imaging. I was also given support pillows. During my Lumbar Spine MRI (25 minutes) I was able to stretch my arms freely and have conversation just no hip movement. During my Cervical Spine MRI (25 minutes) I was able to move or stretch as long as I do not talk or move my neck. I was even able in between the two to get up and walk around as long as needed. Also, the machine is open on the sides and you can see your surroundings. It is much quieter than a normal MRI machine. You do not even need ear plugs as well but they have them just in case. I had a car accident leading to a lot of back and neck pain. I was originally referred to a normal MRI imaging pavilion at a hospital. It projected extremely loud sounds that were anxiety provoking and the tube is very narrow. In my case I felt extremely claustrophobic and could not stay still or calm to complete 50 minutes. Very uncomfortable to lay on too. The reason I explain this story in such detail is because MRIs are tough especially when it is something you may have difficultly. There was no difficulty in Monclair Open MRI. This place was quick and comfortable and I mean it. In and out within Hour and a Half max and a CD for your Doctor in hand. I hope this helps anybody who needs an MRI and can now find a better solution. read more

Best price around town. Great people and caring made me and my son feel welcomed and answered all our questions. Glad I found this place. If we could give more stars I definitely would. read more

This was my first MRI, I was a little nervous, but the staff explained everything and made me feel comfortable. I didn't wait long to get called back. The MRI was only about 25 mins. Wasn't as bad as I thought it would be. It is an open MRI. It was a smooth and easy process! No complaints! read more

I hope I won't need their services again but I I ever need an MRI this is the place I would go back to. They are fast, friendly and super nice! The open MRI was easy and easier to handle than the enclosed system. read more

Staff was very professional and courteous. I would recommend this location for an MRI. My doctor received the report quickly and they also provided us with a cd of the images. read more

Very professional and friendly staff. No long waits, the whole process took less than an hour. I highly recommend this location.

Disappointed business does not accept Medicare as the primary even though secondary is a PPO.

I brought my wife Janet montes de oca to get a MRI very good staff clean place very close to my house.

They were very professional and it was very clean. They got us in very quickly. Didn't take long to get my granddaughters MRI done. They made her feel very comfortable doing this procedure, explained the whole thing to her. Gave me a CD of her images. I would recommend this facility for MRI's. They were very Accommodating to our schedule to get my granddaughter's MRI done in a timely manner so that her doctor could get the results. Thank you Montclair Open MRII for everything. Sheree read more

I took my father to this location for services. The office staff was very friendly and the process was efficient! I would definitely recommend for services as the office has ample seating and my father and I were the only ones in the waiting room. read more

For my first MRI is wasn't as bad as I had been taught to believe. The open MRI was more comfortable in my opinion. Staff was very friendly and so was the physician. They throughly explained the procedure and made me as comfortable as possible during the approximately 30 min procedure. Would definitely come here again and recommend to all other friends and family. read more

Ruby, Vanessa and a gentleman whose name I didn't catch were incredibly friendly and patient with my Mom when we took her in for an MRI. So appreciative that they were there to take care of her. Thank you! read more

Had my 2nd MRI done here today and I highly recommend going here if you need an MRI. The staff are so friendly, welcoming and professional. The office is very clean and comfortable. I was a little anxious but the tech was so patient, understanding and accommodating she made me feel a lot more relaxed. I can't say enough about how great this office is!! read more

I was so pleased with the knowledgeable and caring staff at Montclair Open MRI! Jennifer was who I spoke with and she was incredibly helpful and got me in quickly for my MRI. Once I arrived, Vanessa greeted me and was cheerful and very efficient with the paperwork. Ruby was the tech who took me back, got me set up and made sure I was comfortable before starting the scan. I went in on Friday afternoon and by Monday afternoon I had my MRI results emailed to me by Dr. Udkoff, the radiologist who read the scans. I was truly impressed with the quickness and ease of it all. read more

Great service! Everyone is friendly and greets you. They helped me and walked me through everything as a first time patient. Definitely recommend this place if you need to get MRI's done read more